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“Great for all the family”

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Pan Pacific Nirwana Bali Resort
Ranked #3 of 14 Hotels in Tabanan
Certificate of Excellence
Albany, Australia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great for all the family”
Reviewed January 30, 2012

We are a family with a 11y/o and 8y/o and thoroughly enjoyed a fabulous stay at the pan pacific. The service from reception to towel crew was exceptional.
The golf course is incredible. Every hole is postcard material and challenging. The pool areas are well designed and offers something for everyone and the food, be it the best brekky in bali ,or a wonderful BBQ overlooking the water and tanah lot, was stunning, filling and well priced
The nearby market area is within walking distance as is tanah lot. It's a short trip to seminyak or elsewhere for shopping and can be accessed by shuttle from the resort.
We enjoyed our stay here so much we have already booked a extended stay for April 2012 and look forward to return.

  • Stayed October 2011, traveled with family
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank saintdocker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPNBR, General Manager at Pan Pacific Nirwana Bali Resort, responded to this review, February 21, 2012
Dear saintdocker,

Thank you for choosing Pan Pacific Nirwana Bali to host you and your families holiday and sharing your experience with us. We truly appreciate your mention of our reception and activities associates. They are pleased to note your recognition.
We are really glad you enjoyed your experience with us here at Nirwana. We are pleased of your recognition of our picturesque golf course, Tanah Lot views, BBQ and pool.

Please call on me when we can be of assistance for your April visit. We look forward to seeing you again at the Pan Pacific Nirwana Bali Golf & Spa soon.

Best regards,
John Berndt
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Sleep Quality
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  • Service
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  • Cleanliness
Traveler tips help you choose the right room.   Room tips (476)
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English first
Perth, Australia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 27, 2012

Bali was such a highlight of my travelling experience, i have covered many cities over asia and Bali has so much atmosphere, this resort had everything! Nothing i could think was below highest standards, Pool was very well maintained, Food was delicious, Service was fast, Very Friendly The Lobby is amazing, driving up to the lobby was amazing, the sounds of the bells, water fountains, balinese relaxing music and the views of the sea as your approach your check in, i stayed in the Two Bedroom Pool Villa, once again its just so magical, full of space, views, pool was such a refreshment and there were no mosquitos whatsoever when i was sleeping there, there rooms are so clean and friendly....
I just cant express how much i liked this resort and i hope those of you who read this review experience it in such amazing was as i did, I would recommend stay here any day!

Room Tip: Get a Pool Villa Room and you will experience the majic of the resort!
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  • Stayed July 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Jacob3388
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPNBR, General Manager at Pan Pacific Nirwana Bali Resort, responded to this review, February 21, 2012
Dear Jacob3388,

Thank you for staying with us at Pan Pacific Nirwana Resort in Bali and sharing your magical experience with us on TripAdvisor. We appreciate your recognition of our well maintained pool, delicious food, amazing lobby and relaxing holiday venue. We are pleased and proud of your comments regarding our “fast and friendly” staff. Our employee associates will be pleased to note your recognition. We all are driven to deliver good value and memorable experiences. We are pleased you enjoyed.

Please call on me when we can be of assistance. We look forward to welcoming you, family and friends back to Pan Pacific Nirwana Bali Golf & Spa soon and often.

Best regards,
John Berndt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed January 25, 2012

I have stayed at the Pan Pacific three times over the past four years and have appreciated the quality of this place more and more each time. Occasionally I check out this site (Trip Advisor) to read the reviews of others knowing that we share a great LOVE for this little piece of heaven.
What absolutely amazes me is the odd comments made by some ie: "Great swimming pool with average hotel attached" (from a whinging Pom). This hotel and its facilities are absolutely stunning and it bothers me that travellers who have not experienced this magnificent establishment, might be put off by the negativity of those who can't deal with their emotions when something goes SLIGHTLY wrong.
I am returning to the Pan Pacific in September for another dose of BLISS and I just can't wait. This is truly a wonderful place and when the subject of travel comes up in conversation, I always urge people to consider the Pan Pacific if Bali is where they are heading. I do this because I want others to know that something really special exists.
Russell............Perth, Australia

  • Stayed February 2011, traveled with friends
    • Value
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Helpful?
2 Thank Russell T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPNBR, General Manager at Pan Pacific Nirwana Bali Resort, responded to this review, February 21, 2012
Dear Russell T,

Thank you for choosing Pan Pacific Nirwana Bali and sharing your experience noting “Whingers Abroad”. We are appreciative and are encouraged by your specific comments, which we are delighted you shared.
We look forward to your return in September as we continue to work on improvements including guests’ accessories and programing. Please call on me when we can be of assistance.

Best regards,
John Berndt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed January 22, 2012

This was a very disappointing stay. The hotel looks great on the website, but that doesn't show the problems we experienced.
All of the staff are friendly (like all Balinese) but there are real problems with this resort:
1. There are so many staff being employed that miscommunication is easy to occur. We didn't get our bags to our room until 5 hours after we checked in.
2. There are only really two restaurants on the site (the others are little more than cafes). Our food was really average. We had several meals which were sub-standard and, being isolated, you really have no choice but to eat at the resort.
3. I played at the attached golf course, designed by Greg Norman, and one of the hotels strong selling points. Admittedly, this is the rainy season, but the course was in very poor condition, and the staff had cynically packed a really busy Sunday with far too many players - some of which as young as 6 or 7 years old, on a championship course measuring over 6000 yards. The result was frustrating, soggy round of golf lasting almost 6 hours. There were course marshals who did nothing to move the pace of play along.

There are unfinished villas along the golf course, and this is symptomatic of the attitude of this hotel. Get as much money out of people as possible, and don't worry about the quality of the experience.

  • Stayed January 2012
    • Value
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Helpful?
10 Thank lpadpric
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPNBR, General Manager at Pan Pacific Nirwana Bali Resort, responded to this review, January 24, 2012
Dear lpadpric from Liverpool,
Thank you for choosing Pan Pacific Nirwana Bali to host you and your family holiday and sharing your experience with us. We truly appreciate your mention of our friendly Balinese service culture and staff , we are appreciative and all will be encouraged by your comments.
I apologize for failing to meet your expectations and am sorry to hear your stay was disappointing. We are working hard to improve our restaurant presentations, golf course drainage and speed of play during rainy season.
We are pleased we now are refining our new restaurant offerings and our guests will now be able to choose to dine at any of 6 refreshed restaurants and bars at our Pan Pacific Nirwana Bali Resort:
• Merica: Aptly named after the Indonesian word for ‘pepper’, Merica offers a selection of Pacific Rim cuisine prepared with a local flair. The all-day dining restaurant also offers private dining at the cosy pavilions along the resort’s koi pond.
• Merica Bar: Features an international weekend brunch and a Bloody Mary buffet which boasts 27 different peppery concoctions of the popular tomato-flavoured cocktail.
• Pool Bar & Grill: Offers a wide choice of fresh seafood, steaks and pizza grilled to perfection.
• TLC: The inviting café wine bar serves up freshly brewed specialty coffees along with signature paninis and tapas. Offers indoor and outdoor seating.
• Nirwana Spa Organic Café: Features the resort’s freshly grown vegetables, herbs and spices in its specialty salads, ideal for health conscious individuals.
• Sunset Lounge: The perfect location to take into the spectacular sunset ocean views of Tanah Lot temple, while savouring homemade sandwiches or sipping a Spicy Sambal Tropical Lychee Pear Martini.
• Golfer’s Terrace: Features a selection of Western, Japanese, Chinese, Korean and Indonesian club fare at the resort’s golf course
We look forward to your return so we may be able to show you our improvements and make up for the disappointment you experienced this past visit. Please call on me when we can be of assistance. We look forward to welcoming you and family back to Pan Pacific Nirwana Bali Golf & Spa soon and often.
Thank You.
Best regards,
John Berndt
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
perth, western australia
Level Contributor
23 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 18, 2012

Being regular visitors to Bali and having stayed at this hotel many times in the past, we were very impressed with this stay. The renovated lobby, rooms and restaurants have just enhanced the fabulous location. The staff as usual were excellent, nothing was too much trouble for them. Having Christmas in Bali was beautiful, the hotel had lovely and unique Christmas decorations, nice Christmas music from time to time and the Christmas Dinner Buffet was excellent. Very hard to find anything negative on this stay, infact nearly impossible, the only improvement would be to pick up the whole resort and move it 30 mins closer to Kuta/ Seminyak;)

Room Tip: make sure to sign up for the GHA loyalty program, for free wifi, room upgrade, late checkout etc....
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  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kramerpuss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPNBR, General Manager at Pan Pacific Nirwana Bali Resort, responded to this review, February 21, 2012
Dear kramerpuss,

We appreciate you choosing Pan Pacific Bali Nirwana resort for your Balinese retreat and value your repeat loyalty. We are pleased that you took time to share your comments during Christmas with us on TripAdvisor.

We are grateful you noticed our newly renovated lobby, Pacific Club guest rooms, Merica Restaurant holiday fare. We appreciate you recognize the dedication to service of our Balinese employee associates. They will be very thankful of your recognition of their knowledge and cordial hospitality.

Please call on me when we can be of assistance for your next stay. We look forward to welcoming you back to Pan Pacific Nirwana Bali Golf & Spa.

Best regards,
John Berndt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Courtenay, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 14, 2012

We have nothing but praise for the Pan Pacific. The entire staff from the early morning grass cleaners, sweepers, servers, gift store clerks, pool cleaners, breakfast greeters, hairdressers, butlers, room cleaners, towel + pool people, front desk staff, internet & office staff were friendly and so accommodating (hope we didn’t miss anyone). The breakfast buffet was outstanding and every morning tried something different and a favorite (we did lots of walking so didn’t gain weight). Our favorite Pool Grill for dinners and the Sunset Lounge for a drink and listening to the piano player daily was wonderful. Food was well priced to Canadian standards and was delicious. +We had the pleasure of staying for a week and would have liked to have stayed two. While the bike tour was beyond our physical capabilities (don’t go the day after arriving internationally) our guide was so patient and helpful. We were in Bali for our son’s wedding (the dinner on the patio, decorations and service was top notch) and relaxation and it met our expectation and more. While there was construction this didn’t dampen our stay in anyway. Security is top notch at this resort and we felt very safe even in the early morning or late in the evening while on a walk even by myself. The golf cart transportation was ideal, just pick up the phone and you could be whisked to the golf course or another area of the resort. Ask for transportation to leave the resort area at the front desk and it was arranged and first class service. We used the internet service and the staff was so helpful and patient with us trying to get online and in English. The Beach Party Dinner with fire dancers was amazing. Transportation we arranged with Pan Pacific from airport back and forth was fantastic although it would have been nice to have the driver tell us a bit about what we were seeing, not sure if he spoke English, an extra charge but well worth it. Bali airport can be tricky so make sure you have the correct money, accept a porter right away, they are right there and safe to use and be patient. Wish we could go soon just to relax and soak up the sun and friendly atmosphere. Thank you Pan Pacific for an outstanding vacation, you should be proud of your entire staff. Forgot to mention the view and pools are outstanding, couldn’t get enough of either of them. The drinks are neither usually chilled nor cold to our North American standards, just ask for extra ice. Thanks again, The Thompsons’ and our sisters from Vancouver Island, , Saskatchewan and Ontario, Canada

Room Tip: We had joining villas with an outdoor dinning area, bar and plunge pool. Nice close stroll to restu...
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  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BrendaGT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPNBR, General Manager at Pan Pacific Nirwana Bali Resort, responded to this review, January 24, 2012
Dear BrendaGT,
Thank you for choosing Pan Pacific Nirwana Bali to host you and your family holiday and sharing your wedding experience with us and trip advisor. We truly appreciate your mention of “Can hardly wait to go back....top notch outstanding holiday”. We are appreciative and encouraged by your entire specific comments, which we are delighted you chose to share.
We look forward to your return as we continue to work on improvements including new bicycles and hope you will choose Pan Pacific Nirwana for regular repeat visits.
Please call on me when we can be of assistance. We look forward to welcoming you back to Pan Pacific Nirwana Bali Golf & Spa soon and often.
Best regards,
John Berndt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed January 9, 2012

This is my second visit to the Nirwanna. I love the location. Probably the most beautiful spot in Bali. The pools are great with the many levels and slides. The hotel is perched on the cliff with crashing waves always in the back ground. Tanah Lot Temple is seen in the distance and the sunsets are spectacular. The rooms are nice and the beds are comfy, but there are a few issues that should be addressed by house keeping: toilets need to be scrubbed, halls need to be swept. The floors in the suites always seemed to be damp and somewhat dirty. The buffet breakfast was ok, not really up to the standards that I would have expected for the hotel. During our stay there were many mainland chinese tourists.

Room Tip: There are one and two bedroom villas that are lovely and secluded. Some with an ocean view.
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  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank KatinDoha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPNBR, General Manager at Pan Pacific Nirwana Bali Resort, responded to this review, January 24, 2012
Dear KatinDoha,
Thank you for choosing Pan Pacific Nirwana Bali to enjoy your Bali vacation.
We truly appreciate your mentioning loving our location as we believe, as you do, it is the most beautiful spot in Bali. We are glad you enjoyed our many swimming pools and our cliff perched over the picturesque surf, Tanah Lot Temple and the spectacular sunsets. We are glad you liked the comfy beds and we will work hard on brightening up the corridors and housekeeping details in hopes you will note improvement on your next visit.
We look forward to your return as we continue to work on improvements in our restaurants and breakfast offerings in hope of earning your regular repeat visits.
Please call on me when we can be of assistance. We look forward to welcoming you back to Pan Pacific Nirwana Bali Golf & Spa soon and often.
Thank you
Best regards,
John Berndt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pan Pacific Nirwana Bali Resort

Property: Pan Pacific Nirwana Bali Resort
Address: Jl. Raya Tanah Lot | PO Box 158, Tabanan 82171, Indonesia
Phone Number:
Location: Indonesia > Bali > Tabanan
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Top resorts Hotel in Tabanan
#3 Spa Hotel in Tabanan
#3 On the Beach Hotel in Tabanan
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pan Pacific Nirwana Bali Resort 5*
Number of rooms: 278
Official Description (provided by the hotel):
Experience a flawless getaway in paradise against the dramatic backdrop of Bali’s iconic Tanah Lot Temple and the Indian Ocean.Pan Pacific Nirwana Bali Resort unveiled a brand new experience for guests with a US$10 million refurbishment of its 278 guest rooms including luxury suites and villas, restaurants, bars and event spaces completed in 2011. The renewed resort, complemented by the uncomplicated service and premium offerings synonymous with the Pan Pacific brand, will enable guests to enjoy enriching and unrivalled experiences.Experience the best location to enjoy a remarkable sunset in Bali with dramatic views of Bali’s iconic Tanah Lot temple, Indian Ocean, rice paddies, Greg Norman golf course and lush tropical gardens. In the resort, you can enjoy cycling around the resort grounds and the Bali countryside, a sunset walking experience with 103 hectares manicured gardens, spa indulgence at the Bale with endless view of the Indian Ocean, exquisite culinary offerings, relax by the three-tiered swimming pools with a 54-metre water slide, and many more activities awaits you. Complimentary shuttle service to Kuta and Seminyak is also provided.Children staying in the resort will be able to enjoy a wide-range of kid-friendly activities and experiences such as; painting, Balinese dancing, jungle gym, tennis, golf, Wii video games at Kids Club and Family Rooms or even join the fun environment activity of baby sea turtle release at the resort beach.Recently, Nirwana Bali Golf Club at Pan Pacific Nirwana Bali Resort received prestigious recognition as Asia’s 10 Most Elite Golf Courses by FORBES Travel Guide, voted 100 Best Golf Course outside the US (no 66) and No 1 Golf Course in Indonesia by Golf Digest-US and Indonesia’s Leading Golf Resort (2010, 2011, and 2012) and Indonesia’s Leading Spa Resort (2012) by World Travel Awards. ... more   less 
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Also Known As:
Pan Pacific Nirwana Bali Hotel Tabanan
Pan Pacific Nirwana Bali Resort Tabanan

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