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Reviewed September 8, 2017 via mobile

Stunning views as you eat breakfast on roof terrace. Staff absolutely brilliant, nothing too much trouble, service excellent and food amazing. Would definitely recommend. Just one more thing - wish we were staying longer. Thank you all for a wonderful stay.

Stayed: September 2017, traveled as a couple
Thank mrstephen1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dosART, Director of Sales at Ayung Resort Ubud, responded to this reviewResponded September 15, 2017

Dear mrstephen1,

Warmest greetings from the Ayung Resort Ubud - Where Dreams Come True

We are thankful for your time and your willingness to write a review to let us know about your recent stay at Ayung Resort Ubud.

We are so delighted to hear that your stay exceeded your expectations. Thank you for your kind words and for giving us a high five for all that we do. It is truly nice to know that our efforts are paying off.

Truly looking forward to host you and your family once again.

On behalf of the team here,

Magdalena Yoseva
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 7, 2017

First of all: for Bali it might be one of the best hotels. But do not expect everything in perfect. It is not Europe or the organization level of Germany... :-D ;-) The hotel rests a bit on its good reviews of the last years. If you look a bit more precisely for the cleanliness, you can see that the staff just can not work at European level. That's OK. The worst thing is the ordering system at breakfast. It is praiseworthy if you do not offer a buffet to save money and also valuable food. If the staff always brings things then, which one has not ordered, the strategy destroys. More meaningful, the guests would have a kind of slip, on which they can tick, exactly what they want to eat. This works with the staff not completely 100%, but better than with the oral order.

Stayed: August 2017, traveled as a couple
Review collected in partnership with this hotel
1  Thank aguest535
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 7, 2017

We extended the stay as it was that great! Served breakfast with view over valley was awesome! Luxury rooms were tidy and room service two times each day! Great surrounding and nice spa with excellent massage!

Stayed: August 2017, traveled as a couple
Review collected in partnership with this hotel
1  Thank Matthias W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dosART, Director of Sales at Ayung Resort Ubud, responded to this reviewResponded September 15, 2017

Dear Matthias W,

Warmest greetings from the Ayung Resort Ubud - Where Dreams Come True

We are thankful for your time and your willingness to write a review to let us know about your recent stay at Ayung Resort Ubud.

We are so delighted to hear that your stay exceeded your expectations. Thank you for your kind words and for giving us a high five for all that we do. It is truly nice to know that our efforts are paying off.

Truly looking forward to host you once again.

On behalf of the team here,

Magdalena Yoseva
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2017

A short distance from central Ubud made this place the perfect hideaway. The staff are amazing. The food is fantastic and the grounds were beautiful. We also had a massage down by the river which was great for relaxing. Thanks for a great stay!

Stayed: July 2017, traveled as a couple
Review collected in partnership with this hotel
Thank ashb326
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dosART, Director of Sales at Ayung Resort Ubud, responded to this reviewResponded September 15, 2017

Dear ashb326,

Warmest greetings from the Ayung Resort Ubud - Where Dreams Come True

We are thankful for your time and your willingness to write a review to let us know about your recent stay at Ayung Resort Ubud.

We are so delighted to hear that your stay exceeded your expectations. Thank you for your kind words and for giving us a high five for all that we do. It is truly nice to know that our efforts are paying off.

Truly looking forward to host you once again.

On behalf of the team here,

Magdalena Yoseva
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 31, 2017 via mobile

I was very disappointed with my stay at the Ayung Resort. I booked the highest spec villas with a private pool and was expecting the view of the rainforest from the pool to be like the one shown in the photos, however.... the view we got was of a few bushes!! Considering I paid over £300 per night the least I was expecting was what was advertised. I raised the issue with the staff and was offered a much lower spec room or a meal set menu dinner as a compromise. How does that make up for the false advertising??? In terms of the actual villa it felt dated with poor fixture and fittings quality, the TV signal was terrible and the pool was cold. I feel totally ripped off. This was the worst hotel I have ever stayed in whilst in Bali.

Stayed: August 2017, traveled as a couple
2  Thank danielhoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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