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“Barb Harris”

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Comfort Suites Independence
Ranked #4 of 18 Hotels in Independence
Certificate of Excellence
Omaha, Nebraska
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Barb Harris”
Reviewed March 11, 2013

What a treat. After a long day of traveling we stopped at the Comfort Suites in Independence Missouri. Tired, worn and weary we were welcomed by Kaylee What an angel. She was friendly, fun and made us feel like she was our cousin awaiting us. The rooms are always clean, spacious and comfy. At breakfast we were greeted by Brenda who was just like our aunt Betty who knew everyone's situation and greeted us with a smile. Finally Catalina sent us off with a smile. It really doesn't get any better than that until you notice the small price for all that service.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
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Helpful?
1 Thank shammy54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at Comfort Suites Independence, responded to this review, March 15, 2013
Reading your review was a treat, too, thanks so much for taking the time to share your comments. Everyone here wants all our guests to enjoy their time with us, and I'll be sure that Kaylee, Brenda and Catalina receive the positive recognition they deserve for being mentioned here by you. We look forward to welcoming you back and serving you here again.
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276 reviews from our community

Traveler rating
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    70
    22
    3
    1
See reviews for
109
51
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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English first
Belleville, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 4, 2013

Had a wonderful stay at this hotel. The rooms was clean, the beds were comfortable. The staff was friendly. Everytime we walked into the hotel we were greeted and welcomed back. My family and i will definately stay at this hotel again and would recommend it to anyone looking for a hotel in this area.

  • Stayed March 2013, traveled with family
    • Value
    • Location
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Helpful?
1 Thank chrissys187
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at Comfort Suites Independence, responded to this review, March 15, 2013
Thanks for your recent visit and great review.We really appreciate your kind words and strong recommendation and look forward to serving you again the next time you are here.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Level 5 Contributor
75 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed January 23, 2013

This is the third time we have stayed here in the last year. It is always clean and comfortable and the breakfast is great. Our only complaint this time was, When my husband came down for breakfast, there was no gravy. Guess they were fixing new. And they were remodeling, but that was not a problem.

Room Tip: This time we were in the front, but it wasn't noisey .
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  • Stayed January 2013, traveled with family
    • Value
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Helpful?
Thank sleeper72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at Comfort Suites Independence, responded to this review, January 30, 2013
Thank you for your many visits and nice review. I'm sorry about the gravy and appreciate your understanding. Our remodeling project is now complete, and I hope you will let us know how you like is the next time you stay with us.
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Indianapolis< IN
Level 6 Contributor
127 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed January 18, 2013

There were many hotels/motels in the area to choose from but I'm glad I selected this one. It had recently been renovated to have all the new amenities. As with all Comfort Suites the rooms are large with plenty of seating. The beds were clean and comfortable. The location was great, just off I-70. Plenty of eating places close-by. The staff was friendly and accommodating. The breakfast was very good with many hot items available. I would definitely stay here again.

  • Stayed January 2013, traveled on business
    • Value
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Helpful?
Thank NovTraveler01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at Comfort Suites Independence, responded to this review, January 30, 2013
Thanks for choosing our hotel, and for sharing your comments and recommendation. We really appreciate your loyalty to the Choice family of hotels, and hope you will let us serve you here again soon.
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Osage
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 9, 2013

we booked this hotel because we stayed in one the night before..wasnt as nice but nice...they are going through a remodel...beds were not the most comfortable...pool was cold..but it was in a good location...and the golden corral was the best i have ever been to.

  • Stayed January 2013, traveled with family
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Helpful?
Thank jroll398
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at Comfort Suites Independence, responded to this review, January 16, 2013
Thank you for choosing our hotel for your recent visit. I know you have a lot of hotels to choose from and am glad you were happy with our location and service. I hope you give us another chance to serve you again soon.
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Mid-Missouri, USA
Level 5 Contributor
47 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed January 2, 2013

I am from KC originally and have family in the area. We usually stay at the Quality Inn at the Lakewood Exit which is just a couple of miles away from here. I have been very unhappy with that place so I decided to try this one. So very happy that I did. It was very clean, the beds were nice, the large room was incredible, and the best part of all was the breakfast. I am a long-standing member of the Choice Points program and always try to choose one of their hotels. This one will stay on my repeat list!

  • Stayed December 2012, traveled with family
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Helpful?
Thank lm_jt_09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at Comfort Suites Independence, responded to this review, January 16, 2013
Thank you for giving us a try and for sharing your experience and 5 star rating of us. We really appreciate your loyalty to the Choice family of hotel brands, and are honored to be on your repeat list. We look forward to welcoming you back and serving you here again soon.
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Campbell, California
1 review
Reviewed December 29, 2012

We had a great time! This hotel has had many renovations since we stayed there last. HD television, quality bedding & new carpeting throughout! The two queen bed suite with a sofa bed allow space to have our grandchildren for sleepovers. The complete, hot breakfast cover all the basics with quality ingredients. We hosted a pizza birthday party for a grandchild in the dining area and the staff was VERY helpful and accommodating! We will definitely stay there again!

Room Tip: We like the back side with a pretty hillside view. We saw LOTS of beautiful birds and even a deer...
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GramsRox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at Comfort Suites Independence, responded to this review, January 16, 2013
Thank you for your lengthy stay, and for sharing your experiences. I'm so glad you were able to spend time with your family over the holidays, and everyone was comfortable here. We look forward to being your hotel of choice the next time you are in town.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Independence

Property: Comfort Suites Independence
Address: 19751 E Valley View Pkwy, Independence, MO 64057-2157
Phone Number:
Location: United States > Missouri > Independence
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 18 Hotels in Independence
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Independence 2.5*
Number of rooms: 88
Reservation Options:
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Also Known As:
Comfort Suites Independence Hotel Independence
Independence Comfort Suites

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