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“great beds / lots of amenities nearby”

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Hilton Garden Inn Independence
Ranked #7 of 18 Hotels in Independence
Columbia, South Carolina
Level 2 Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“great beds / lots of amenities nearby”
Reviewed October 29, 2013

This property is on the outer outskirts of Kansas City, MO along I-70. Very easy access from the interstate. Conveniently located across the street from a big box strip shopping center and numerous restaurants.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank WmLynnSC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marcy_yates, General Manager at Hilton Garden Inn Independence, responded to this review, November 4, 2013
Thank you for taking the time to share your experience. We use your review to improve our guest services and facilities. We are delighted that you enjoyed your stay with us and will certainly share your positive comments with our team. We hope to see you next time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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601 reviews from our community

Traveler rating
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    105
    66
    42
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
tulsa, United States
1 review
Reviewed October 28, 2013

Hilton Garden inns have a consistent quality you can depend upon. They are clean, bright, airy and economical for frequent business traveler or a family. They are always reliable for providing quick, freindly check-in and my frequent stays at Hilton Garden Inns are without problems or hassles.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Gale B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marcy_yates, General Manager at Hilton Garden Inn Independence, responded to this review, November 4, 2013
Thank you for your positive feedback following your stay with the Hilton Garden Inn Independence. We know you have many choices and we are glad you chose us! We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gardner, Kansas
Level 5 Contributor
79 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed October 23, 2013

This is a very attractive hotel. Very clean comfortable rooms. The staff is very friendly with a desire to help in any way they can. Two problems we incurred; first the in-room Wi-Fi signal is not consistent, causing internet connectivity problems. Secondly, the swimming pool is very small so it seems crowded

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Brucesk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marcy_yates, General Manager at Hilton Garden Inn Independence, responded to this review, November 4, 2013
Thank you for sharing your experience with the Hilton Garden Inn Independence. We truly appreciate you staying at our hotel and providing feedback. Your comments will be reviewed and shared with the staff. If you are in the area again please give us a call, we would love to have you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wichita, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 5, 2013

We were in KC for a softball tournament and due to rain, game times were pushed all over the place. On Sunday breakfast starts at 7am, but we had to be at the fields at that time for an 8am game, so they came in early and made us a warm breakfast to start the day which was a nice surprise! We thought it was just going to be cereal and muffins and to walk in to the great smell of eggs, bacon the whole works, made our girls feel special! They ended up winning the tournament and playing until 9:30pm that night so they have no idea how important that breakfast was to us! The staff was very helpful and we will make sure we stay here every time we play in Independence! Clean property, great food and good staff! Thank you! Kansas Renegades Softball

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Angie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marcy_yates, General Manager at Hilton Garden Inn Independence, responded to this review, October 28, 2013
Congratulations on your win! We were very glad to help you in that time of need. Thanks for taking the time to share your comments, we truly appreciate them. See you next year!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boca Raton, United States
1 review
Reviewed October 4, 2013

The breakfast was the best. All you can eat! Really had a comfortable stay. Very clean and in a nice area. Theres a mall and a tone of sports bars within walking distances. For my first visit to MO, it was pleasent.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Kelvin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marcy_yates, General Manager at Hilton Garden Inn Independence, responded to this review, October 28, 2013
Thank you very much for sharing your experience at the Hilton Garden Inn Independence. I will pass along your very positive comments to the breakfast staff! We truly hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ireland
Level 3 Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed September 29, 2013 via mobile

We only spent one night at here, so we didn't get to use many of the amenities except the pool - which was too cold while the whirlpool was too hot! The hotel itself was clean and the rooms nice and big and there were shops across the road.

Stayed August 2013, traveled with family
Helpful?
Thank missmellysue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marcy_yates, General Manager at Hilton Garden Inn Independence, responded to this review, October 2, 2013
Thank you for sharing your experience at the Hilton Garden Inn. I'm sorry to hear the pool and hot tub temperatures were not maintained at the proper temperatures. We were aware of that and have been corrected. Stop by and see us again next time you are in the area to enjoy the amenities.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Louis, MO, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 25, 2013

We always feel at home when staying at the Hilton Garden Inns. The rooms are clean, staff is always accommodating and we generally feel at home during our stays. In our opinion, the Hilton Garden Inn is the best value dollar for dollar of any accommodations when traveling. We highly recommend you give them a try on your next trip!

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Russell W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marcy_yates, General Manager at Hilton Garden Inn Independence, responded to this review, September 27, 2013
Thank you for sharing your thoughts about the Hilton Garden Inn in Independence. We truly want our guests to feel at home. We hope to see you again next time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Independence

Property: Hilton Garden Inn Independence
Address: 19677 E Jackson Dr, Independence, MO 64057-1566
Phone Number:
Location: United States > Missouri > Independence
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 18 Hotels in Independence
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Independence 3*
Number of rooms: 203
Reservation Options:
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Also Known As:
Hilton Garden Inn Independence Hotel Independence
Hilton Independence
Independence Hilton Garden Inn

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