Three Brothers could be something quite good, but all of the positives of the site are let down by a lack of attention to detail.
Firstly, the positives. The grounds are superb. This must be one of the biggest accommodation sites in Bali. The grounds are enormous and very well maintained. The rooms are spread out sufficiently such that there is a high level of privacy. Rooms (ast least the renovated ones) are well appointed. The outdoor bathrooms in the suites are very welcome in the Bali climate.
The pool area is good, with a largish pool surrounded by plenty of seating space.
But, the service side of things needs some serious work. Arriving at about 8.30PM, I had to treck through the fairly dark grounds to an unsignposted reception. Surely, the security guard at the gate could escort arrivals, or at least point the way.
The restaurant is very poor. Service is awful - the staff spend most of their time chatting to each other, and on most visits I had to go to the counter to order. Several times dishes were unavailable - "no stock yoghurt" etc. Surely one of the chatting staff members could walk across the road and buy whatever has run out?
Having to buy pre-paid wifi cards is ridiculous when there must be 30 cafes within a 10 minute walk that offer free wifi. Also, the wifi does not work in the rooms, only in the underwhelming coffee shop. At one stage, no wifi cards were available - "reception has not sent them down" - again, perhaps the chatting could be interrupted for 10 minutes for one of the staff to walk to reception to get the cards!
Get all of these little things fixed, and the positives of Three Brothers should have this a 4+ star property.
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- Also Known As:
- 3 Brothers Bungalows
- Three Brothers Bungalows Hotel Legian
- Three Brothers Hotel
- Three Brothers Resort
- Three Brothers Bungalows Bali/Legian