I feel the need to neutralize the overly-positive tone of reviews on this hotel. I stayed at the Lokha for five nights in late August and, despite the comfortable king-sized beds, the quiet airconditioner, and the warm and smiling staff, this hotel does not measure up as value for money. This hotel esperately begs for a major refurbishment. The floor tiles on the hallways and in the room, the marble in the bathroom, the drapes, throw pillow cases, leatherette seat covers and furniture are throwbacks to the '70's and show miserable signs of wear and tear. While as mentioned, the staff are friendly, reception and housekeeping need further training. My hotel room's floor was dirty and unpolished when I checked in at 2 in the morning. It remained so the entire next day, during which I was out on a tour until late in the evening, and was only cleaned on day 3 after I called reception and personally talked to a cleaning attendant. Reception was not very helpful. One provided me a misspelled password for the wi-fi connection (which by the way was only available on the ground floor) and, even if I showed him how I was trying to do it on my laptop, shrugged it off by saying that other guests didn't have that problem. I was only able to figure out on my own what the problem was one day after (the misspelled password). Another couldn't give me more specific instructions on how to get to a drugstore. All he could say was to walk down Jalan Legian towards Seminyak but could not provide landmarks or give the name of the establishment.
No doubt, this hotel is moderately-priced, but considering the trade-offs, it is not in my opinion, value for money. Having consistently found tripadvisor to be reliable every time I search for a hotel when I travel, this was my first disappointment.
- Official Description (provided by the hotel):
- Welcome To The Lokha Legian Resort & Spa The Lokha Legian is located at the heart of Legian – Kuta, Bali popularly known as "the city that never sleeps". It is only 200 meters from the famous Legian, Kuta Beach and surrounded by shopping areas and entertainment venue.The ideal place for travelers that wish to be in the heart of the action of Legian, Kuta ~ Bali.The hotel's services will escort you to a paradise that is beyond your dreams with:Friendly Staffs, Friendly Ambiance, Friendly Service,Friendly Rates ... more less
- Reservation Options:
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- Also Known As:
- The Lokha Legian Hotel Legian
- The Lokha Hotel Legian
- Lokha Hotel Legian
- Lokha Legian
- The Lokha Legian Bali