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“Just loved the place, people and location - best out of all my trips to Bali” 5 of 5 bubbles
Review of AQ-VA Hotel & Villas

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AQ-VA Hotel & Villas
Ranked #11 of 84 Hotels in Legian
Certificate of Excellence
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Just loved the place, people and location - best out of all my trips to Bali”
5 of 5 bubbles Reviewed July 15, 2014 via mobile

I did not know about AQ-VA until a friend told me. I stayed for 7 days and just loved it. The place felt safe and clean, the staff were just beautiful and the location is so convenient.... Quick walk to Legian beach/cafes. I dint want to stay anywhere else now. Can't wait till my next trip in Dec

  • Stayed June 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Rhonda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nyoman A, Manager at AQ-VA Hotel & Villas, responded to this review, July 16, 2014
Dear Rhonda,

Thank you for staying at Aq-va Hotel & Villas recently and many thanks for your positive feedback.
We look forward to seeing you again in December 2014.

kind regards,
Nyoman Astawa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

299 reviews from our community

Traveler rating
    177
    92
    19
    5
    6
See reviews for
88
85
37
7
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Perth, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 15, 2014

I absolutely loved my stay at AQ-VA Hotel in legian.

I did not know about AQ-VA until a friend told me about it ....I stayed 7 nights in june - And I just loved the place.
It felt safe and clean, the staff are just lovely and helpful.
Great food.
Location was just back from the Legian Beach - great restaurants and cafes
Do yourself a favour and stay at this AQ-VA Hotel in Legian - you will love it !

I can't wait till I head back in December

Room Tip: Studios have everything in them. slate and marble floors and tiles
See more room tips
  • Stayed June 2014, traveled solo
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Julie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nyoman A, Manager at AQ-VA Hotel & Villas, responded to this review, July 18, 2014
Dear Julie,

Thank you for staying at Aq-va Hotel & Villas recently and Many thanks for your kind words which we will share with all of our team.
We look forward to seeing you again for your next visit.

kind regards,
Nyoman Astawa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 bubbles Reviewed July 12, 2014 via mobile

We visited this hotel in sept 2013, had booked 12 nights as it looked nice on the website. After 1 night we decided there was no way we could stay the remainder of our holiday there.

The first thing we noticed is the lack of privacy- the big glass windows in place of walls separating rooms from the corridors. Yes there are blinds however people can peer in on you through the cracks, so every time I wanted to get changed I had to use the bathroom. It also meant that unless you wanted to feel like you were on display in a pet shop you were basically in darkness.
The toilet was also broken, which was not good for my partner who had a stomach bug.
The floors were very dirty and left the bottoms of our feet black after being in the room for just a short period of time. It was like there was a layer of dirt over the tiles.
We visited the reception on day 2 to check out early as we were very unhappy with the hotel. The manager argued with us for many hours before finally letting us cancel after paying a fee of an extra nights stay.
We ended up staying at the Jayakarta private apartments down the road- yes, older and less fashionable but much more comfortable, cleaner and quieter.

  • Stayed September 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank AshJV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nyoman A, Manager at AQ-VA Hotel & Villas, responded to this review, July 13, 2014
Dear Guest,

Thank you for staying at Aq-va Hotel & Villas last year. We appreciate your feedback and We apologies for inconvenience experience which was happened in September 2013. We will use this feedback as a learning and for room of improvement in overall of our services.
Thank you for taking your time on filled up this comment.

kind regards,
Nyoman Astawa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed June 30, 2014

Stayed here for 2 nights after staying at another hotel around the corner. Hotel rooms are really big, with the standard rooms having room for couches as well as everything else. Had a few electrical issues, i.e. powerpoints not working and lights not working but they were sorted out. Pool is cold as it does not get much sun. Breakfast is good but limited as we are used to having buffet. NOISE WAS TERRIBLE. We were at rooms adjacent to street, so while trying to get to sleep we were kept awake by the motorbikes going past. Woke up to hammering both mornings and if you want to lie by the pool, be aware that construction noise is VERY loud. Better hotels for the same price.

Room Tip: Not near the road
See more room tips
  • Stayed June 2014, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Mikaela S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nyoman A, Manager at AQ-VA Hotel & Villas, responded to this review, July 1, 2014
Dear Mikaela,

Thank you for staying at Aq-va Hotel & Villas recently. and first of all please accept our sincere apologies for unpleasant experience that you had encountered especially for sleep quality. I just would like to let you know that our neighbor is doing construction on your stay's period and it was very limited authority for us to stop their project however I understood that our front office supervisor was offering you to move to another room on that time but it was refused due to the fact that you were checking out on the next following day.

We are happy that you still love our service and we look forward to seeing you again for your next visit.

kind regards,
Nyoman Astawa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed June 30, 2014

The Hotel is very clean and modern. We stayed in the Mezzanine Suite which was very comfortable and spacious. We were lucky enough to have a Suite that the upstairs bedroom opened up onto the rooftop. Spent many mornings sitting out there enjoying some sun before starting the day. The staff were extremely attentive and always greeting you with a smile. The breakfast was always delicious as was the two nights I had dinner in the room. The pool area was lovely, however it does not get a lot of sun and the pool was quite cold. The location is good. Just a short walk to Legian Street and if you cut through one of the hotels near the beach it's not too far from there either. Very easy to get a taxi from too. With regards to street noise, in our room I did not notice it but some friends stayed on the second floor in a Studio Suite facing the street and you could hear a bit of traffic from there. Overall it was a very enjoyable stay.

  • Stayed June 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Krizty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nyoman A, Manager at AQ-VA Hotel & Villas, responded to this review, July 1, 2014
Dear Guest,

Thank you for staying at Aq-va Hotel & Villas recently and thank you very much for your positive feedback about our Mezzanine's room. We have partially rain in Bali right now and it was affected less sun shine during your stay but in the other hand the temperature is getting cooler on the day time.
We are looking forward to seeing you again.

kind regards,
Nyoman Astawa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed June 25, 2014

Just spent 2 weeks in this brand new hotel.Saw it last year and had to stay in this spotless hidden gem !!. The staff were fantastic nothing but excellent service ,The breakfast were so good,we stayed in a superior room on the ground floor it was huge and spotless with just a few steps to the coldest pool ive ever been in (great on hot days).There are so many great restraunts within a small walk and only 5 min to the beach.Many thanks to all the staff for a great stay and we will be back nexct year !!!!

  • Stayed June 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank fitzy064
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nyoman A, Manager at AQ-VA Hotel & Villas, responded to this review, June 29, 2014
Dear Guest,

Thank you for staying at Aq-va Hotel & Villas recently and many thanks for your positive feedback.
We are looking forward to welcoming you back soon.

kind regards,
Nyoman Astawa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed June 20, 2014 via mobile

Hotel was lovely, had a pool room so great views and only about 5 steps to pool, restaurant & pool area all open so makes for a very relaxing environment. Wifi works a treat! Staff new so still training, hotel confirmed airport transfer but no one arrived to pick me up, bit of a mix up initially but once I made it to the hotel very impressed. Big walk to the beach! No buffet breakfast, included breakfast simple but bigger breakfast menu good (at extra cost). Will be booking this hotel again next time in Bali!

  • Stayed June 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Lozbanger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nyoman A, Manager at AQ-VA Hotel & Villas, responded to this review, June 22, 2014
Dear Guest,

Thank you for staying at Aq-va Hotel & Villas recently. we had investigated for airport transfer but we didn't find any miscommunication on our correspondence yet however we will pay an extra attention on this point. some of our team is from school training at this stage and we will train them again otherwise they could meet or exceed our guest expectation. we happy that you had enjoyed your stay and I apologies for inconvenience on the airport pick up.
We look forward to welcoming you back again.

kind regards,
Astawa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about AQ-VA Hotel & Villas

Property: AQ-VA Hotel & Villas
Address: Jl. Werkudara No. 464, Legian 80361, Indonesia
Location: Indonesia > Bali > Legian
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #11 of 84 Hotels in Legian
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — AQ-VA Hotel & Villas 3.5*
Number of rooms: 50
Official Description (provided by the hotel):
Collection of 50 modern elegant rooms s and 6 units mezzanine suite and 12 units private villas , all wrapped in new modern minimalist a touch architecture and comfortable interior , our welcome you to the AQ~VA Hotel and villas at legian heart ( 300meter from ocean beach ) complimented by tea and coffee time making facilities , IDD phone call, free WIFI connection in the room and public area. ... more   less 
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Also Known As:
AQ-VA Hotel & Villas Bali/Legian

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