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“Fantastic Stay”
Review of Ossotel

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Ossotel
Ranked #6 of 86 Hotels in Legian
Certificate of Excellence
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Fantastic Stay”
Reviewed May 8, 2014

Had a wonderful stay at the ossotel, staff were great and the breakfast and service is the best we have had anywhere in Bali.( even Hard rock) Afternoon Cakes with the turn down service was just a sample of the little extra touches this hotel dose.If you are a family with little kids that want to spend most of your holiday just playing by the pool then i probably wouldn't recommend this hotel as the pool area is very quite. but in saying that we went with are two teenage boys 13 and 16 and they just loved this hotel for the great room, which was interconnecting with ours and the excellent wii fi reception. in fact i and my thirteen your old are looking at booking a trip back together this December.Have been to Bali over 20 times in the last 20 years and i just love this area of Bali with the wonderful restaurants around the beach just 5-10 min walk from this hotel. if you like things a little quieter or a romantic place to stay with exceptional service and food then i would definitely stay at the Ossotel. Hats off to all the wonderful staff

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lisa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wayan S, General Manager at Ossotel, responded to this review, May 13, 2014
Dear Lisa W,
Thank you for sharing your feedback which we value greatly. We are happy that you enjoyed your stay and appreciate the compliment to our room, breakfast, staffs and the services. Once again, thank you for the encouragement and recommendations. We look forward to welcoming you back soon.

Best regards,
Wayan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,104 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (369)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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English first
Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 7, 2014

Beautiful beach just behind the hotel, 5 minutes walk only. Staff are genuinely polite + courteous. Good location of 3 convenience stores within 20 steps + quiet neighbourhood.

Room is a tad small but well stocked + clean. Bed is comfy and not hard like Park Regis.

Restaurants to eat around too + quaint shops to look at. Can't ask for more with this price + level of service! I WILL BE BACK AGAIN. :D

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Geno Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wayan S, General Manager at Ossotel, responded to this review, May 7, 2014
Dear Geno Y,
Thank you for your great review and we are very pleased to know that you enjoyed your total experience with us at Ossotel. We would like to express our gratitude for your compliments on our products and services with genuinely polite and courteous staffs. See you again soon.

Best regards,
Wayan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
66 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed May 6, 2014

you get everything you need here in a hotel.

the hotel officially opened for business in February 2014 and the place is in very good condition. the beds are comfortable, the shower is very powerful and hot water is not an issue, toiletries are all provided, water, fruits and a nice touch of pastry upon arrival...

the toilet door, while frosted, does give away a bit more privacy than one would like if rooming with a friend. but, of course, that's really up to each individual's nudist tolerance levels. we put some towels on the shower door and hung the bathrobes outside the toilet door to overcome this issue. we have low tolerance levels for nudity :)

breakfast, as mentioned by others before, is excellent and with a huge variety of options. the omelette are great, as is the minute steak.

location wise, this is quite some distance from the main beach at kuta, so a taxi ride is in place. it is not too far from good local-run joints like yogi's and pak malen's as well as the the havaianas factory outlet.

service is what speaks volumes of this place. arini at the front desk is all smiles and always ready to help. every single member of staff is genuinely pleased to be of service and working at the Ossotel. that is not always the case in a touristy place like bali. top marks to great staff.

at 100usd/night for a double room with direct balcony access to the pool, this place is a good choice for a stay in bali.

Room Tip: go for the ground floor pool access rooms but avoid 101-105 which might to too close to the receptio...
See more room tips
  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hankyspanks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wayan S, General Manager at Ossotel, responded to this review, May 7, 2014
Dear hankyspanks,
Thank you for your review. I am happy you enjoyed your experience at Ossotel and do appreciate the compliments to our overall products and genuine services from the staffs. We do pride in ourselves toward our facilities for convenience to our guests and your recommendation to our deluxe pool room which have direct access to swimming pool is very much appreciated. Look forward to serving you again soon.

Best regards,
Wayan
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Perth, Australia
1 review
Reviewed May 6, 2014

Highly recommended! Excellent location just a few mins walk to the beach (via the back hotel). Very friendly staff who even went as far as to send me a clothes rack when they saw me drying my clothes on the balcony. Great bar/restaurant as well with an incredible breakfast menu. Will definitely be staying here again. Room was spacious - keep in mind though the glass panels of the bath are fairly transparent :D

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PuLsE1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wayan S, General Manager at Ossotel, responded to this review, May 7, 2014
Dear PuLsE1987,
It was our pleasure to have you stay with us at Ossotel. In your next stay with us, we would like to offer you the Ossotel picks on some of the local Bali attractions that we have carefully selected for our guests. We do appreciate your recommendations and look forward to seeing you soon.

Best regards,
Wayan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
1 review
Reviewed May 5, 2014

Stayed for 4 days, 3 nights (pool access room) at this fantastic hotel. Hotel is very new. Nice ambiance, great room, beautiful pool. Romeo's restaurant food was great, specially the Pork Ribs. Breakfast menu has a lot of variety. Service/staff of the hotel was very professional and helpful. They even help book our tour by calling taxi/tour service.

Hotel has beach access (not necessarily beach front view but has small alley that leads straight to the beach. Special access for guests.

There are several spa's around the hotel. A convenient store (with money exchange) is near. A bit of a walk going (15 to 20 mins) to the market but feels safe even at night (10PM).

I will definitely go back to this hotel.

Room Tip: Advisable to choose rooms x12 onwards (away from reception). Much quieter and nearer beach access.
See more room tips
  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ATomPedro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wayan S, General Manager at Ossotel, responded to this review, May 7, 2014
Dear AtomPedro,
Thank you for your review. It is our pleasure to have you stay with us. We are glad that you enjoyed your experiences at Ossotel. Your positive feedback will certainly keep us motivated to do better for our customers. Look forward to seeing you again soon.

Best regards,
Wayan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cologne, Germany
Level Contributor
57 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed May 4, 2014

We stayed in the Ossotel for six nights during our trip to Bali. We chose the hotel based on the reviews here and were not disappointed.

The hotel is new and the rooms clean with a comfy bed. The staff was really nice, friendly and helpful. A really nice touch was the daily hotel newsletter with the weather (and surf) forecast for the next day and the afternoon snack that came with it.

The pool is nice and long enough to actually swim in it - if you have a pool room be prepared to people looking into your rooms while they swim (we first contemplated to get one of these rooms and then were happy for taking one on the upper floors).

The breakfast buffet had daily changing dishes, with a constant of fried noodles and rice. You can get egg dishes made to order, but after trying that the first two mornings and having to wait for too long we gave up on that for the rest of the stay. The staff is maybe a bit too attentive, moving your plate away as soon as you put down your cutlery, even when the other person is still eating.

The location in Legian is great, lots of shops and bars/restaurants around - just a couple minutes up the beach there are some great beach bars with live music at night. There are two small 24/7 shops right next to the hotel that sell everything you need - from beer to aspirin.

The hotel has it's own part of the beach with loungers and umbrellas free of charge for guests - even though we were told it was a first come first serve, we never had a problem of getting loungers there. There's lots of bars around so you'll always have a nice cold Bintang while enjoying the beach.

The only real downside is the construction work next to the hotel. During our stay they were taking down a building next door and started to work with a digger at 6 AM one morning. As they were far from finishing and will probably start to build something new there, this will probably be an issue for the next 6 - 12 months.

Besides that we really enjoyed our stay and can only recommend the Ossotel.

Room Tip: If you want privacy don't get a pool room
See more room tips
  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kmilitzer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wayan S, General Manager at Ossotel, responded to this review, May 7, 2014
Dear kmilitzer,
Thank you for your kind feedback. We are glad to know that you had enjoyed your stay at Ossotel and do appreciate the compliments to our overall concept, product and the delivery of services with friendly staffs. As for breakfast we do have an extensive menu that is freshly made to order and we sincerely apologize for your waiting time for the orders. We will urgently look into this matter and make the necessary improvements. With regards to the construction next to the hotel, we will keep a tighter time coordination and try our utmost to minimize the noise disturbance in the early mornings at best we can. We appreciate your recommendations and hope to serve you again...

Best regards,
Wayan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 1, 2014 via mobile

After being to Bali more than 10 times, and having stayed at various hotels, I was amazed by the value for money, friendliness, cleanliness and quality of food and service that I found during my stay at Ossotel. It's location is situated close to the beach and central Legian. Highly recommend Romeo's restaurant, especially the ribs. Only negative worth mentioning is there's no circulating air in the lobby. Thanks for a great stay Ossotel, planning my next trip already.

Stayed April 2014, traveled as a couple
Helpful?
1 Thank Pampaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wayan S, General Manager at Ossotel, responded to this review, May 2, 2014
Dear Pampaz,
Thank you for your review. We are happy that you had a great time with us at Ossotel after being stays at various hotels in Bali. We do pride in ourselves on the comfort of product and services and hope that we are always the best hotel in Legian for you. We do appreciate your recommendations and look forward to serving you again soon.

Best regards,
Wayan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ossotel

Property: Ossotel
Address: Jalan Padma Utara | Legian, Bali, Legian 80361, Indonesia
Location: Indonesia > Bali > Legian
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Luxury Hotel in Legian
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ossotel 4*
Number of rooms: 66
Official Description (provided by the hotel):
Ossotel is organic in its conception and operation. Stylish but not pretentious. We are modern, we like simple pleasures and design that works. The modern tropical design fuses simplicity and functionality, from the architecture to our tailored service showcasing a new breed of Balinese hospitality. Ossotel sits right in the centre of the iconic Padma Legian beach neighbourhood, a stone's throw from the ocean and a short walk to the Island's bars, restaurants, and vibrant club scene. ... more   less 
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Also Known As:
Ossotel Bali/Legian

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