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Hotel NEO Kuta Jelantik
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Reviews (497)
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Reviewed April 15, 2014

Neo is what you need if you intend to be either close to the beach and to the shops/restaurants. The staffs were super nice and friendly, so much helpful. My boyfriend and I had a Superior Room: it's spacious, beautifully equipped (water, kettle with tea and coffee, soap, razor, cotton pads,..) and daily cleaning services. Room service was very nice too, we had it once for dinner. The only thing we would like to be improved is breakfast: too many salty options (eggs, rice, salads) and not enough sweet (biscuits, yogurt, jams,..).
...Would definitely recommend it!

  • Stayed: March 2014, traveled as a couple
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1  Thank Rozzy86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 14, 2014 via mobile

the staffs were nice, i arrived at the hotel, due to the heavy rain, before the check in time but they allowed us to have our room immediately, they also kindly helped us to find a motorcycle for rent and would gladly explain the routes from the hotel to anywhere you want.. the room were clean and completed with free toiletries and sandals.. the drawback was only the thin walls, you basically can hear people walking in the hallways and from the hallways you can hear what other people tv's

Stayed: March 2014, traveled as a couple
Thank Irene A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neo_Kuta_Jelantik, Hotel Manager at Hotel NEO Kuta Jelantik, responded to this reviewResponded May 5, 2014

Dear Irene A

Thank you for sharing your fabulous experience at Neo Kuta Jelantik

Regards,

Bayu SUTEJA

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 12, 2014 via mobile

Pleasant stay indeed! We stayed for four nights and the location was great. We arranged for hotel pickup earlier and the driver arrived on time. I couldn't remember his name but he went all his way to buy us indonesian simcards at midnight, and activated them for us. Would definitely come here again

Stayed: March 2014, traveled as a couple
Thank Yunie10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neo_Kuta_Jelantik, Hotel Manager at Hotel NEO Kuta Jelantik, responded to this reviewResponded May 5, 2014

Dear Ms. Yunie 10,

Thank you for review and had a pleasant stay with us, we wish to see you in another trip to Bali.
Have a great day!

Bayu Suteja

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 31, 2014

I will be suggesting this hotel to everyone who plans to visit Kuta, Bali. The location works very well for those who don't want to stay with the tourist on the beach front. It's close to the beach yet far enough away to enjoy the local people.

I stayed for 10 days over Nyepi. The staff at Neo go far beyond their duties to make this your home in Bali. I had some issues with my bank card and Rian (at the front reception) spent a lot of time with me to assure me that everything would be fine. I had left my bank card in an ATM. Everything did work out. I want to publicly acknowledge his compassionate attitude toward me. As well Gusde helped me last minute, by finding me transportation from Padang Bai to Neo, she also helped me with my future travel plans. All the staff here have been very pleasant and courteous.

Should I ever return to this area of the world I will definitely book at My home in Bali...Neo. The hotel is super clean, the food is excellent and the location is excellent. Oh and the wifi free and fast!

Room Tip: For me both rooms were very nice I stayed on the 3rd and 6th floor.
  • Stayed: March 2014, traveled solo
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1  Thank Suegreen2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neo_Kuta_Jelantik, Director of Sales at Hotel NEO Kuta Jelantik, responded to this reviewResponded April 3, 2014

Dear Sue Green,
We are happy to have you as our valuable guest . We wish to see you in another trip to Bali.
Thank You & Have a great Day!

Cheers,

Fidya
KutaJelantikADOS@neohotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 28, 2014

The hotel is located in the heart of Legian Street but not in the middle of all the noise, which makes all attraction within walking distance. The staff is friendly and the breakfast selection is good. They have all the international news, sports and entertainment channels. The draw back are that the rooms are tiny, not well insulated so noisy corridors at night. The rooms have no window, so there is no natural light streaming into the room. But its a good value for money hotel

  • Stayed: March 2014, traveled as a couple
    • Value
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1  Thank NachiketShetye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neo_Kuta_Jelantik, Director of Sales at Hotel NEO Kuta Jelantik, responded to this reviewResponded March 28, 2014

Dear NachiketShetye,
Great to see you in Neo Kuta Jelantik Bali !
The room you booked named standard room by 16sqm and this room type have no outside view . However, the room facilities are similar with another room type. Wish to see you in next arrival.
Have a great day!

Cheers,

Fidya
KutaJelantikADOS@neohotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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