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“Excellent place to be”

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Hotel Neo Kuta Jelantik
Ranked #33 of 84 Hotels in Legian
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent place to be”
Reviewed December 12, 2013

I stayed in Kuta legian for 1 week comming from australia and with a hospitality background travelling few places around the world you expect certain standards in a hotel and you are always bit dought ful about budget hotels...but i have to tell you Kuta jelantik is the best hotel in kuta area...there are so many hotels around with so many different priceses that are over priced.
To start of with my average price for room was $30 excellent room with good facilities getting serviced every day,welcome drink on arrival and staff so helpful and curtious,they do have a spa at the bottom which is nice ,pool is bit small but it is nice to have a dip in the pool.
I have to mention one of the staff Fidya she was excellent in all way and she is an asset to your organisation fidya has gonne all her way out to make sure you have been taken care,you except this in asia but when you see a tourist its all about selling but they where very genuine with there products and services.
Location wise it is 5 min to every thing and 10 min to beach ,you have convenction store right in front of you,clubs,message parlours and the shopping area...best spot to be
Breakfast is served daily and it has a nice spread with a asian touch and preety reasonable.
i would highly recommmand if you are looking some thing near kuta area ...reviews are important as i always read the reviews before booking any hotel ,i would like to thank all the staff for being so great and especially to Fidya .k,will see you guys soon :)

  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lovetravelling83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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478 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Bandung
2 reviews
Reviewed December 12, 2013

Ive stayed 3 night this dec, warm welcome and great bfast. Internet so fast. Staff are superb friendly. We are go to clubs which is the hotel are near to the clubs. Walking distance are easily, they have free shuttle 3 times a day and this is very helpfull to go to the mall front of the beach.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 790Dwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed December 9, 2013

Got a great price at Booking.com (less than $20 a night) .. for that price, this hotel is incredible value.

+
Clean rooms
10 mins walk from Kuta/Legian beach
2 mins walk to Legian street
15 mins walk to Skygarden

-
Relatively cramped rooms
Service is haphazard

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fatmanwalking175
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
83 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed December 1, 2013

Good customer service. My flight was delayed and the hotel driver waited for me and my partner till we arrived. Rooms were small but cosy. nice shower and good wifi. Breakfast was simple, could be better. Worth the money paid.
The spa was good too. Location wise, you can walk to many cafes, bars, shops.
There are 2 convenient stores right opposite from the hotel.
its about 10 minutes walk to the beach (KUta beach)

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shanthira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petaling Jaya, Malaysia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 18, 2013

Good customer service, friendly and warm staff. Lovely and cozy room although it was small. My partner and I enjoyed our stay. The hotel is directly opposite 2 convenient stores and it also has another convenient store beside it. If your back is facing the hotel, walk towards the right and you'll be on Legian. That's where the night life is, food, souvenirs, drinks, massages etc is easily accessible.

Shuttle services to Kuta beach and Beachwalk shopping mall are available, that's what makes it so convenient.

My partner and I have nothing bad to say about the hotel. It's an amazing budget hotel. Value for money.

Room Tip: Rooms towards the back are better. Less noise from the elevator.
See more room tips
  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ClairYee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cedar Rapids, Iowa
Level Contributor
46 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed November 14, 2013

I stayed here for three nights and was not disappointed. The hotel is brand new, very modern and has very well designed small rooms. For the price I had of around $25USD per night we were thrilled. The location is perfect with maybe about a 10 min walk to the beach and surrounded by countless restaurants, bars and shops. Airport is about a 15 minute taxi ride. Breakfast was a combination asian and western buffet with eggs made to order and more then adequate. The staff is spectacular. I had a few negatives. The wifi is pretty slow and spotty in the rooms and best in the restaurant area. I HATE mini-bars. There is so much bull involved with mini-bars and in this case, resulted in a dispute that I settled as the desk clerk informed me she personally would have to pay for anything missing that was not paid for. (That is a little archaic on managements part!) Hotels have to realize that mini-bars are not a feature but a negative. (IMHO of course! ) Just having a small fridge is great! There are at least 6 convenience hotels within crawling distance of this hotel. I would recommend this hotel.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kenincr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 12, 2013

1- First night in electricity was gone for an hour with no status update.

2- Worst internet speed I've experienced in a hotel, gotta go elsewhere to get some work done.

3- they ask for a deposit for the mini-bar that you never asked for.

4- no rooms for smoking, gotta stop what you're doing and go out to smoke.

For a business trip, not the best place to be...

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ahmed Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neo_Legian, Manager at Hotel Neo Kuta Jelantik, responded to this review, November 19, 2013
Dear Ahmed,

Thank you for taking the time to share your recent experience with us at Neo Legian Jelantik on TripAdvisor.

We very much appreciate your constructive feedback regarding the quality of our internet and electricity that we provided.

I have personally assured and discussed this with the department heads concerned to ensure immediate improvement and rectification is made accordingly. I could not agree more that the issues you raised were valid and need full focus from our side to improve them and bring our standard of service and facilities to the next level. These are not what we expect from our standard and your feedback has greatly contributed to our efforts of improvement.

In regards to the deposit on check in is necessary made to ensure easier consume in our outlet and it will be faster on check out service. However we do as much as we can to maintain the privacy of our valued guests while spending time at the the hotel.

We do hope that your less than perfect experience will not keep you from returning to Neo Legian Jelantik when you will notice a significant improvement.


Warmest regards,

Arya Wicaya
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Neo Kuta Jelantik

Property: Hotel Neo Kuta Jelantik
Address: Jl. Patih Jelantik 188, Legian 80361, Indonesia (Formerly Neo Legian Jelantik)
Location: Indonesia > Bali > Legian
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#18 Romantic Hotel in Legian
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Neo Kuta Jelantik 3*
Number of rooms: 101
Official Description (provided by the hotel):
Hotel NEO - Kuta, Jelantik has been designed from a guests’ perspective and is ideal for guests on a budget while still offering features and amenities usually associated with more expensive hotels such as LCD TV’s, DVD players, mini bars, tea/coffee makers, hairdryers, vanity mirrors, complimentary High Speed Wi-Fi and IDD telephones. Designed in a modern contemporary style befitting the new trends in hotel design it offers uncluttered open space that creates an atmosphere of relaxation and revitalization in a trendy but reasonably priced environment. What separates Hotel Neo - Kuta, Jelantik from the competition is that extra dimension of design with facilities and services that guests really want and appreciate.Designed and run as a user friendly destination, the hotel strives to cater to the world’s growing population of discerning travelers who want to spend some quality lounging time in interesting and stimulating surroundings. All NEO hotels are non-smoking hotels which means absolutely no smoking anywhere. ... more   less 
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Also Known As:
Hotel Neo Kuta Jelantik Bali/Legian

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