We go to Bali twice a year on average. We usually stay in Tuban, at the other end of town, but wanted to stay in Legian. We had seen photographs of the wonderful gardens on the net. The grounds are really beautiful! The location is great, right on the beach, and near to all the good restaurants.
BUT, & this is a big one, the staff are very unfriendly.We arrived at 11pm on Saturday night, and not one person had bothered to reply to our good mornings, until Thursday pm. In Indonesia this is unheard of!
When we asked what other choices were available for breakfast, the staff lied. This changed once the germans accepted us, all of a sudden other choices were available!
The staff were incredibly rude and surly. The one exception to this is the room boys, who did an excellent job.
The staff were excellent at watching the television, as this is what they did all day. They were generally too interested in the television to have a conversation with you.
The vast majority of other guests were german, who had no interest, and possibly no english, in conversing with us. After the first week, we met a nice german couple who took pity on us, and introduced us to all the other guests, so that eventually people and the staff did speak to us! WE WERE THERE FOR A WEEK before anyone would respond to our good mornings. We attempted to speak to the owner, who grunted at us.
I couldn't recommend this hotel to anyone. It was such a disappointment.
- Official Description (provided by the hotel):
- Be awaken by the sound of waves. Within steps from the Beach. Have a lushful Balinese Garden right outside your window. Stay in traditional Balinese Rooms decorated with an authentic Balinese Taste. Home away from Home, only better. ... more less
- Reservation Options:
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- Also Known As:
- Sari Beach Hotel
- Sari Beach Inn
- The Sari Beach Bali/Legian