Stayed here for five nights in August 07.
Hotel: a large hotel complex, consisting of a number of separate blocks spread out over a relatively large area, next to the beach in Legian - Kuta, Bali. A typical tourist hotel, mainly catering to mass-market package tourism. Most guests appear to be Australian, as well as a minority of Europeans and other nationalities. The hotel displays four stars at reception, however I would not consider this more than a three star hotel based on the amenities in the room and services offered. There are several swimming pools as well as a tennis court and other facilities on-site.
Location: because of it being beachside, and its relative closeness to the action in Kuta, the location is good for tourists looking for a typical Bali holiday. The area around the hotel and Legian as a whole are pleasant, touristy places with lots of good restaurant options and shops where good bargains can be found for those who know how to negotiate. Bali still offers a good holiday experience.
Room: this hotel offers a number of room options, one being the "one bedroom residence". We had booked this initially, however these residences are located in a block relatively far and inland from the main building. This type of unit consists of a living room with kitchenette, and a separate bedroom as well as a balcony. The bathroom has a shower over bathtub. As we did not like the distance from the main building, plus the unit was rather dark and overlooking a construction site, we asked to change rooms. We were moved to another, more basic room that was closer to the main building. The next day, at our request, we were once again moved to an oceanview room (this has a view of the garden nearby and a bit of ocean further away through the trees, with the beach being around 50 meters from the room). In all, we experienced three rooms at this hotel. The rooms are basic, and there is no in-room safe (they have a system with deposit boxes at reception, but this is an inconvenient solution). The TV in one of the rooms had a yellow hue to the picture, and we did not watch TV during our stay. The room in the "1 bedroom residence" had no minibar, the second and third rooms had one. Other items in the room include a basic writing desk, a lounge chair and small table, as well as a wardrobe. Air conditioning, although in two of the three rooms somewhat older units, worked well. In two of the three rooms the toilet would continue flowing after flushing, and required manipulation of the flush handle to stop the flow. The drains in one of the rooms were partially blocked (water buildup in the bathroom sink when running the tap, and in the bath tub during shower).
Cleanliness: none of the three rooms were clean - two rooms had various hairs throughout the bathroom, and both toilet and bath tub not looking clean (stains, no smoothly shining surfaces). In one room the floor had "drop spots" near the toilet. Also the sheets in the bed in the second room had not been changed (they had only changed the pillowcases). The third room had no hairs, but the floor was not clean. There is clearly a failure at this hotel to supervise their housekeeping staff properly, and the result is dirty rooms.
Breakfast buffet: relatively basic. A number of key items lacking, such as cheese and ham or sliced meats (only marmalade, jam and vegemite supplied). Also missed tomato juice. However several hot options (fried rice, noodles, potatoes and a few more). Egg chef present to cook eggs to your liking. The restaurant is small for the size of the hotel, so it gets quite a busy feel to it during breakfast time. Overall acceptable, but not more than that.
Staff: generally friendly, but not exceptionally so.
Booking: booked the hotel online at a good rate.
Internet: no in-room Internet access available. No wireless networks visible in the area. There is a business centre near the entrance of the complex (about 300 meters from the main building) which has a cluster of PCs available with Internet access, which is charged for by the minute. There are several Internet cafe's in the area near the hotel entrance.
Restaurants: we only experienced the breakfast restaurant at the hotel which was acceptable but no more than that.
Shopping: there is a free shuttle to Kuta from the hotel that departs every two hours or so, daytime only.
Transport: a taxi from the airport to the hotel costs 50,000 Rupiah and is a 10-minute ride or so (follow taxi signs and buy ticket at the taxi window at the airport prior to going to taxi). At the airport, uniformed porters try to assist with luggage (they can be pushy). If you don't want this, you may have to insist on taking your own suitcase. The hotel has shuttle buses to Kuta every two hours or so (ask at reception).
Climate: we were there in mid-August and the weather was sunny and not overly hot - late twenties to around 30 degrees. A good time to visit, climate-wise.
Conclusion: an average mass-market tourist hotel, generally at the level of a three-star, with unclean rooms. I cannot recommend the Jayakarta and will not come back here. Bali has a good selection of hotels so it should be easy to find something better.
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- Also Known As:
- Jayakarta Bali Hotel Legian
- Jayakarta Hotel Legian
- Jayakarta Hotel Residence
- Bali Jayakarta
- Jayakarta Hotel Bali
- Hotel Jayakarta Bali
- The Jayakarta Bali Beach Resort Legian