Another visit to this hotel. Was here same time last year and it is still beautiful. This time found the desk staff to be very unhelpful and at times rude. The staff in the remainder of the hotel were as beautiful as ever, so helpful and pleasant and nothing is too much trouble. We stayed on the 2nd floor of the hotel in a superior room which was very clean cool and everything we needed. Our friends that were with us were "upgraded" to a family 2 bedroom unit on the ground floor. It constantly smelt damp and musty and had mould growing in the rooms. It was awful. When we asked for a late checkout they charged $220 USD.
I love this hotel but I wish management would look at reception staff manners and also loyalty to customers.
- Official Description (provided by the hotel):
- Located absolute beachfront, with a wide range of facilities and leisure options, Legian Beach Hotel embraces families, honeymooners and business travelers. The 118 single-story cottages and 100 guest rooms, including 23 family rooms and 5 rooms that cater for disabled travelers, are set amid a landscaped tropical oasis dotted with coconut palms, shady trees, and sweet-scented flowers. The traditional architecture utilizes local materials from Bali and neighboring Indonesian islands, red tiled roofs merge with romantic alang alang thatch, while breezy, lazy gazebos melt into the natural beauty. The vista of the dramatic coastline and the rolling surf is spectacular, while the fiery sunsets viewed from here are the best in Bali. ... more less
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- Also Known As:
- Legian Beach Hotel Bali