We have just arrived back from what was supposed to be a 6 night stay at Rivavi which had been booked for over 3 months. When we arrived at the hotel we were greeted by the hotel staff only to be told the 2 rooms be had booked were not available due to the A/c not working in both and we were to be moved to another hotel, we requested the Manager who turned up about 30 mins later. When questioned about the rooms the Manager finally admitted the hotel had over booked and our rooms were given to a large group from Java. As we had no choice we were moved to the other hotel which is in a darker quieter area of Legian not the best place for 2 women to walking looking for somewhere to eat at night. Ironically I spent the night in a room with no A/c the maintenance man was called but he was unable to fix it. Upon arrival back to the Rivavi the next day our rooms were still not avail so never actually checked in until 1.30pm the day after arrival. The rooms are fine beds are big and bathroom ok, although the cleaning staff could do a better job. Hotel itself is very noisy, pool not inviting and breakfast very average infact one morning we were told they were too busy to make eggs so unless you like Indonesian food then forget it. The only compensation we were offered was a room upgrade which would have mean't being on the groud floor which we declined as it was noisy enough on the 3rd floor. As a frequent visitor to bali this is one Hotel I will not stay at again and will not be reccommending to friends.
- Official Description (provided by the hotel):
- "Your Ideal Heaven At Kuta Heartbeat" Rivavi legian kuta beach brings you a perfect harmony of luxury and trend with variety of different rooms from Silver to Diamond category that will inspire your imagination to the next level. Rivavi Fashion Hotel in Kuta provides your with a Restaurant, Pub and cafe, meeting room and wide range of recreation facilities that will give you a holistic and unforgettable experience in kuta bali. Bali is listed in most people's bucket list. Kuta is the heatbeat of Bali. it suitable place for business, leisure, romance or fun. Surrounded by exclusive Fashion Boutique, Entertainment, kuta party Hub, kuta Food Heaven, kuta arts Gallery, kuta beach and Bali Arts Markets. ... more less
- Reservation Options:
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- Also Known As:
- Rivavi Fashion Hotel Bali/Legian