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“You get what you pay for!”
Review of Sara Residence

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Sara Residence
Ranked #3 of 63 Legian B&B and Inns
Certificate of Excellence
Jakarta, Indonesia
1 review
“You get what you pay for!”
Reviewed November 11, 2013

The hotel has a good location and cheap price, but that is where the highlights end. I stayed one week in the two bedroom because it claimed to have full kitchen, but a microwave and sink do not make a full kitchen. No stove top. First day, staff did not clean my room until 3pm, even with "please tidy room on my door". After complaining they improved. Laundry was slow and you had to provide your own bag, no way to track it and I received items from other guest frequently. Breakfast was rice, noodles, or eggs. Staff wore no gloves and touched fruit and other items bare handed. One small TV located in between the kitchen and living area for awkward viewing. The staff is friendly and tries, but obvious no proper hotel training. This hotel, like many boutique hotels in Bali are amatuerish at best. If I was desperate I would stay there again, but no other reason.

Room Tip: Rooms away from Nukulu street would be advised unless you want to hear motorcycles and cars zooming...
See more room tips
  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank caveman1003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General N, Manajer at Sara Residence, responded to this review, January 22, 2015
Dear Our Valued Guest,

We do apologize for your dissatisfaction during your stay with us.

About your mention, we will give a special attention to this problem.

Thank you for your kind attention giving us some review for us to improve and dedicate the perfect holiday experience in Bali.


Sincerely yours,
Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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188 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Spanish first
  • Any
English first
Mumbai
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 6, 2013

We rented 3 bedroom apartment on top floor. Room was nice and clean. Bathrooms were spacious and good. We had some prob with one bathroom but room service came and fixed it. Break fast was served in our apartment upon request with no additional cost. Kitchen fittings were also in good condition. overall nice experience for family stay. It suited our budget too. Free wifi signal was not good.

Room Tip: road side view rooms are better.
See more room tips
  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank miteshh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
christian s, Manager at Sara Residence, responded to this review, May 20, 2014
Dear Our Valued Guest,

Thank you very much for your sincere express, We glad to found that your Family was enjoyed along your stay.

We do apologies for the Bad Signal WiFI, we'll improved in the future.

Looking forward your next visit and please contact us when you plan to book accommodation in Bali

Sincerely Yours,
Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 4, 2013

I can't fault the hotel itself , the staff were friendly , hotel clean ... But I will fault the location , it was too far out for me personally .. I have been coming to Bali for years and I was on the end of a 3 months stay and the lure of free motor bike hire made my decision to stay there..only to arrive and the deal was no longer avaliable . I would never stay there again purely on the location and I prefer to stay in Balinese style places .. If you like hotel style accomodation and don't mind getting taxis everywhere then it's fine..

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Joleewebb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General N, Manajer at Sara Residence, responded to this review, January 22, 2015
Dear Our Valued Guest,

We do apologize for your dissatisfaction during your stay with us.

About your mention, we will give a special attention to this problem.

Thank you for your kind attention giving us some review for us to improve and dedicate the perfect holiday experience in Bali.


Sincerely yours,
Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed November 3, 2013 via mobile

1-breakfast type of food is limeted on country culture(always rise).
2-bathroom water supply stop many times
3-pries lttile bet high.

4- widows need to be fixed.

that's all.
- - ----- ----.--- ---- ---------- --- - ----..-........--- --- --- ---- --- -----..--- -- -- ----- ---- --- -----

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fyibj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General N, Manajer at Sara Residence, responded to this review, January 22, 2015
Dear Our Valued Guest,

We do apologize for your dissatisfaction during your stay with us.

About your mention, we will give a special attention to this problem.

Thank you for your kind attention giving us some review for us to improve and dedicate the perfect holiday experience in Bali.


Sincerely yours,
Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 1, 2013

Booked room was unavailable on first night but we were moved there the next morning for remainder of our stay, they were beautiful rooms! Had a couple of water issues but were resolved very quickly. Overall we were very happy and would definitely stay there again.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karin N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General N, Manajer at Sara Residence, responded to this review, January 22, 2015
Dear Our Valued Costumer,

Thank you very much for your kind review on Tripadvisor.

Thank you for choosing Sara Residence to your place during holiday in Bali.
We looking for your return in near future.

We do hope do best for all of our customer in Sara Residence.


Thank you.
Bet Regards

Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miri, Malaysia
1 review
Reviewed October 30, 2013

We are in group of 6ppl stay at 3bed room pent house ,everything was satisfied.The only unsatisfied was all the room was provided with double bed, it was not covenience for single person like us, 3 single ladies and 3 men.I would like to suggest if the hotel can change to single bed, at least in 1of the room.
The breakfast is simple but is tasty ,we like it very much, the staff also very helpful and Friendly.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tingyen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General N, Manajer at Sara Residence, responded to this review, January 22, 2015
Dear Our Valued Costumer,

Thank you very much for your kind review on Tripadvisor.

Thank you for choosing Sara Residence to your place during holiday in Bali.
We looking for your return in near future.

We will give a special attention to this problem

We do hope do best for all of our customer in Sara Residence.


Thank you.
Bet Regards

Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surabaya, Indonesia
Level 4 Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed October 29, 2013

sara was descent place to stay on, clean bed, clean rooms, and nice ambients around. i spent few nights there and there's one time i was awake starved, strategic location with mcd and mini mart nearby, it was safe me. the staffs were friendly, they gave information that you need (if you ask) and they always willing to help their guests, like they dedicate them selves for the guests. overall i really enjoyed my stay there, and i will always come back to sara every time i go to bali.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank StressDiver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nakula_Management, Management Team at Sara Residence, responded to this review, October 30, 2013
Dear StressDiver,

Thank you for your sincere comment about Sara Residence, it is mean a lot to us.
We do very thankful for your choice to stay at Sara Residence at the very first time, therefore you may share your pleasant experience during your stay with us.

Again we thank you for took time and share

Look forward your next coming :)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sara Residence

Property: Sara Residence
Address: Jl. Nakula 9, Legian 80361, Indonesia
Location: Indonesia > Bali > Legian
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 63 B&Bs / Inns in Legian
Price Range (Based on Average Rates): $
Hotel Class:3 star — Sara Residence 3*
Number of rooms: 14
Official Description (provided by the hotel):
Here on the Seminyak area, home to sun, beautiful beach, and, serious fun; location is truly everything. This iconic area adjacent to the island’s chicest shops, irresistible gourmet foods, and Asia’s most stylish nightlife is merely the irresistible beginning of what sets this restful sanctuary apart from Bali’s pack.Rest assured knowing your stay at Sara Residence would be a complete retreat into the calming and an incredible peaceful escape. Indulge yourself in our 3-Bedrooms 95sqm penthouse where each room has its own private balcony with view to the hotel’s garden and swimming pool and designed as your restful sanctuary ideal for your family vacation trip or simply stay at our 45 sqm 2-Bedrooms suites where our main swimming pool is just an open door away. This ultimate comfort all are traditionally designed with exquisite residential comfort where all accommodations feature Indonesian fabrics and art pieces as well furnished in soft earth tones.So indulge yourself, shop with friends, devour exquisite gourmet food with your family, indulge your private moments having spa’s, spend some serious fun at the stylish nightlife or simply feel at home in this incredibly peaceful escape, here at Sara Residence you will never run out options. ... more   less 
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Also Known As:
Sara Residence Hotel Legian
Sara Residence Bali/Legian

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