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All reviews tao restaurant infinity pool across the road direct access to the beach towel animals beach front poolside room rooms are large main pool overlooking the beach legian beach breakfast staff great holiday rooftop bar staff were wonderful ground floor lots of shops
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Reviewed September 17, 2018 via mobile

We really enjoyed our stay at The Camakila.
Room was lovely and clean with comfy bed.
Staff so friendly and couldn’t do enough for you.
Both pools were lovely, especially the infinity pool overlooking the ocean, such a lovely way to relax.
Location of this resort is fabulous, you can walk to Kuta or Seminyak or locally there are lots of shops and restaurants, bars etc but not too busy.
Would definitely stay again.

Date of stay: September 2018
Trip type: Traveled as a couple
Thank Lulukate65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheCamakila, General Manager at Away Bali Legian Camakila, responded to this reviewResponded October 2, 2018

Dear Lulukate65
Thank you so much for your perfect review of your recent stay at The Camakila.
I am very pleased that you enjoyed your stay and loved so many aspects of the resort. I will personally thank the team for looking after you so well. We hope that we can welcome you back soon.
Many thanks and regards.
Greg Harrison

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 16, 2018

We arrived to a welcome drink and lovely staff, was shown to our room. Not given any info on the resort or where to have breakfast. (first time at this place) We had booked a deluxe poolside room - I wouldn't have called the room we had deluxe!! Terrible layout of the room, could hardly get into the front door (poolside) because the bed was right at the door. I have several large bruises on my legs, due to banging into the edge of the bed. Door had some damage to the lock and several times we were locked out and had to go get help to enter our room. Bathroom was a big let down, was told we would have a shower only and not a bath with a shower - definitely needs an upgrade. Mould around taps etc. One morning it wasn't cleaned very good. Bed was comfy. I have seen pictures of the rooms above where we were and they looked more deluxe than ours. You get 2 sun lounges on your deck, but due to being in the sun all day, we could not use them. Even in the afternoon they were in full sun and not useable - a blind or canopy might help with this problem. Grounds were lovely. Breakfast was very average. Had to eat out most mornings as there was not a big variety of stuff, cater for people who are staying there. I don't want to eat noodles etc for breakfast. Seeing I paid for breakfast with my room, was a big letdown. Had to pay extra for coffee. Had a few meals there and they were good. Went up to the infinity pool but had no chance of getting a sun lounge as they all had towels on them. Bit unfair people put towels on the lounges and then disappear for the day. Staff were friendly and said hello whenever you walked past them. We had a late check out which was great but when I rang for help with our luggage (as our letter stated) no one showed up, so we had to take our own luggage up to the lobby. Our luggage was placed in a room with no lock on the door, so anyone could have taken it. Was never offered to use the departure lounge etc.
Would I stay here again - probably not. I guess you get what you pay for. Great location though.
I hate writing bad reviews - but I was a bit let down on this resort, seeing I have read some good reviews.

Room tip: Ask for a room that has some shade for the day or your sun lounges are a waste of time
Date of stay: September 2018
  • Trip type: Traveled as a couple
    • Value
    • Rooms
    • Service
1  Thank Karen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheCamakila, General Manager at Away Bali Legian Camakila, responded to this reviewResponded October 31, 2018

Dear Karen S
Thank you very much for your valuable review of your stay in September at The Camakila.
I appreciate all of your constructive comments on your room and the resort. All of these I have been through in details with the relevant departments to make some changes - We have are busy making changes to your room layout- thank you very much for this advice and also have spoken in depth with the team about the welcome and introduction you received to the resort.
Once again many thanks for this advice.
Many thanks and regards
Greg Harrison

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Reviewed September 15, 2018

What an amazing hotel, very good value for money, very clean, service outstanding. went beyond when we had cancellations from tour operators. spoilt us bot with birthday cakes,
most of all amazing staff

Date of stay: September 2018
  • Trip type: Traveled as a couple
    • Value
    • Rooms
    • Service
Thank Trish G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheCamakila, General Manager at Away Bali Legian Camakila, responded to this reviewResponded October 31, 2018

Dear Trish G
Thank you very much for your amazing review.
We are so pleased that you loved your stay and the staff went out of there way to make you happy.
Many thanks and regards
Greg Harrison

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Reviewed September 13, 2018 via mobile

Many thanks to our new friends from The Camakila hotel. The hotel crew it is very helpful, always smiling. The rooms look a little bit old but it is the same in all Bali places. Daily cleaning and fresh water, very good breakfast and swimming pools made our days perfect. Near the beach and also very close to the airport. We celebrated here 10 years of marriage and we got a surprise in our room. It was easy to choose to have one more night here before our flight back home.

Date of stay: September 2018
Trip type: Traveled as a couple
Thank Burdulea I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheCamakila, General Manager at Away Bali Legian Camakila, responded to this reviewResponded October 31, 2018

Dear Burdulea I
Thank you very much for your excellent review.
We are so pleased that you felt at home here and loved the location, breakfast and the staff.
Many thanks and regards
Greg Harrison

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 12, 2018

Perfect location, amazing staff, beautiful resort, could not recommend this place enough, rooms were exceptionally clean and spacious, a fantastic pool area that offers both shade and sun. The staff will go out of their way to ensure your holiday is a memorable one

Date of stay: September 2018
Trip type: Traveled with family
Thank Lisamc19751975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheCamakila, General Manager at Away Bali Legian Camakila, responded to this reviewResponded October 31, 2018

Dear Lisamc19751975
Thank you for your perfect review of your recent stay at The Camakila.
I am very pleased that you loved the hotel,and we could make your stay a memorable one.
Best regards
Greg Harrison

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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