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“Top top dinner at pullman with friends”

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Pullman Bali Legian Beach
Ranked #11 of 87 Hotels in Legian
Reviewed June 24, 2014 via mobile

Yesterday night with several friends we dicided to have dinner at pullman in front of the beach we arrive and really a friendly and warm welcome from the restaurant staff, great table next to the pool give you this vacation and relaxing atmosphere, we chose the food and whaooo so good so teasty so nice presentation we start with seviche , then indonesian mini appetiser, lobster soups , fantastic beef rossini with truffle and to finish cream brule whaaooooo again congratulations to the chef yes we will back again amesingly good and so wonderfull moment.

Stayed: June 2014, traveled with friends
6  Thank superstar0307
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
L_Franck, General Manager at Pullman Bali Legian Beach, responded to this reviewResponded June 25, 2014

Dear superstar0307,
Thank you very much for your excellent review. We are delighted to hear that you thoroughly enjoyed your poolside dinner with us.
Please feel free to inform us of your preferences so that your next dinner with us will be more enjoyable.
Thank you so much for your patronage and we are looking forward to welcoming you back very soon.
Very best regards,
Franck Loison
General Manager
Pullman Bali Legian Nirwana
franck.loison@accor.com

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2,386 - 2,392 of 4,216 reviews

Reviewed June 24, 2014

Recently stayed at the Pullman for 5 nights. Was a pleasurable experience.

Staff were extremely friendly & helpful and nothing went wrong at all during our stay. The highlight of the hotel is the infinity rooftop pool. Wasn't overly busy when we were there so were able to grab a bed each time no problems, no matter what time of day it was.

Breakfast is a huge spread, catering for pastry/dairy/grains/sushi etc plus your normal bacon and eggs if that's what you wish.

Recommended to all!


Mr Darren Noble :)

Room Tip: PS. We had a corner room on the 3rd floor. The balcony was huge as it extends around the side of the...
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  • Stayed: June 2014, traveled as a couple
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1  Thank Darren_Noble21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
L_Franck, General Manager at Pullman Bali Legian Beach, responded to this reviewResponded June 26, 2014

Dear Darren_Noble21,
Thank you so much for taking the time to write an excellent review and thank you also for completing the online guest survey.
We highly appreciate your feedback and will share your kind impression with our associates, so that we may improve on our product & service delivery.
Thank you very much for your patronage and we are looking forward to welcoming you back for another enjoyable & memorable stay.
Very best regards,
Franck Loison
General Manager
Pullman Bali Legian Nirwana
franck.loison@accor.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 24, 2014

This is my second stay at the Pullman. I have been to Bali over 20 times. I was a little disappointed. The rooms are looking a bit "tired", time for some TLC. We had bits of plaster falling down from around our door. We started in a grand deluxe room. On day 2 upgraded to a 1 bedroom suite with separate loungeroom. We complained about our fridge as the drinks were room temperature, after swapping fridges and being repeatedly told it will be ok - just give it half an hour our drinks were still room temperature. The one thing we wanted was access to a cold drink in our room after being out. After moving rooms the fridge was still the same - room temperature. In the end we ordered buckets of ice which at times came reasonably quickly, other times took ages. Breakfast was amazing - the pool areas are beautiful. We did not eat in the restaurant as there are heaps of great beachfront restaurants handy. We just felt for the room rates you expect a little more. We are Accor members and often stay in Accor hotels. Even the toiletries in the rooms have been changed since my last stay from from memory Roger Gallett now to just cheapies. The mat in our room was also looking a lot worse for wear - grubby and tatty around the edges. Dont get me wrong - it has great facilities - roof top pool is beautiful but value for money I don't think is there anymore. Service is lacking a little as well. There was a computer problem at the roof top pool bar, people were trying to order food and drinks. I heard them being told it could be 1/2 hr to 1 hr before it is fixed and you could order. These people did say and rightly so "cant you just take the order down by hand to the kitchen for us? or perhaps do it over the telephone?
all in all we enjoyed our stay but I dont think I would return again. I think there are nicer hotels for the money....

  • Stayed: June 2014, traveled as a couple
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1  Thank socky1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
L_Franck, General Manager at Pullman Bali Legian Beach, responded to this reviewResponded June 27, 2014

Dear Socky1966,
Thank you very much for taking the time to write a constructive review of your recent stay with us.
We have well noted all the concerns you mentioned and will work tirelessly to ensure that we do not dissapoint other guests in a similar manner.
Unfortunately we were unable to identify the dates of stay and room number, therefore, unable to provide precise response as to the reason of the technical glitches at the rooftop pool bar.
If we would have known sooner about your concerns, perhaps we could have extended a recovery.
Our Welcomer and Guest Experience Managers are available 24/7, should you have any concerns requiring immediate solutions.
Thank you once again for your patronage and we hope to have another opportunity of welcoming you back in the near future.
Very best regards,
Franck Loison
General Manager
Pullman Bali Legian Nirwana
franck.loison@accor.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 24, 2014

  • Stayed: June 2014, traveled with friends
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Review collected in partnership with Accorhotels.com
1  Thank Martine G
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
L_Franck, General Manager at Pullman Bali Legian Beach, responded to this reviewResponded June 25, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed June 23, 2014

This was my third stay at the Pullman, this time for business... The hotel was visibly running at full occupancy, compared to the past two times, but the energy in the hotel was surprisingly contagious. The staff did a fantastic job servicing all the guests, despite multiple events taking place simultaneously on the hotel premises. One very elegant wedding party took place by the infinity pool, and observing it from the room was actually very fun, and was not bothering at all. The overall experience just keeps getting better, with many improvements being implemented on an ongoing basis, like the dining area around the garden pool, the overall maintenance, the staff friendliness / helpfulness... The management team appears to be doing a very effective job in constantly upgrading the guest experience, which definitely supports its high-season pricing.

  • Stayed: June 2014, traveled on business
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5  Thank StephaneRegnault
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
L_Franck, General Manager at Pullman Bali Legian Beach, responded to this reviewResponded June 23, 2014

Dear StephaneRegnault,
Thank you so much for always your wonderful reviews on trip advisor. I am personally looking forward to meeting you on your next visit to Bali.
Please feel free to contact me if I can ever be of any assistance to you.
We are very much looking forward to welcoming you back in the near future.
Very best regards,
Franck Loison
General Manager
Pullman Bali Legian Nirwana
franck.loison@accor.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 21, 2014

I just love everything about this hotel it has everything you could possibly want. Breakfast fantastic rooms fantastic everything sparkling. We has ocean view room could watch sunset from balcony. Ten mins from Beachwalk only a short walk from stalls down busy street.

Room Tip: All rooms seemed the same just some had bigger balconies
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  • Stayed: June 2014, traveled as a couple
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2  Thank maritawithers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
L_Franck, General Manager at Pullman Bali Legian Beach, responded to this reviewResponded June 22, 2014

Dear maritawithers,
Thank you so much for the compliments and praises. Most importantly we are glad that you thoroughly enjoyed your stay with us.
We are looking forward to welcoming you back to your home away from home.
Please do not hesitate to contact us if we can ever be of any assistance to you.
Very best regards,
Franck Loison
General Manager
Pullman Bali Legian Nirwana
franck.loison@accor.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 21, 2014 via mobile

Stayed here for 5 nights .. Staff are very friendly and Amazing location and beach is just across the road... Nice food& facilities especially infinity swimming pool nice with
Ocean view .. try the Pullman collection cocktail it's amazing ..

  • Stayed: June 2014
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1  Thank Anee1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
L_Franck, General Manager at Pullman Bali Legian Beach, responded to this reviewResponded June 22, 2014

Dear Anee1234,
It is such a pleasure to hear that you enjoyed your 5 nights stay with us.
Thank you sincerely for all the compliments and praises.
Please do not hesitate to let us know should you require assistance from us.
We are very much looking forward to welcoming you soon.
Very best regards,
Franck Loison
General Manager
Pullman Bali Legian Nirwana
franck.loison@accor.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pullman Bali Legian Beach

Address: Jl. Melasti 1, Legian 80361, Indonesia (Formerly Pullman Bali Legian Nirwana)
Phone Number:
Location: Indonesia > Bali > Kuta District > Legian
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#6 Romantic Hotel in Legian
#7 Business Hotel in Legian
#7 Family Hotel in Legian
#8 On the Beach Hotel in Legian
#9 Spa Hotel in Legian
#10 Luxury Hotel in Legian
Price Range: $103 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Bali Legian Beach 5*
Number of rooms: 353
Official Description (provided by the hotel):
The most popular beachfront in Bali welcomes a prestigious new addition. Set in tranquil surroundings opposite the famous Legian Beach. Pullman Bali Legian Beach is the newest 5-star hotel in Kuta. Close to the airport, this hotel offers easy access to restaurants, shopping and nightlife. Its 353 impeccable rooms and suites feature modern design inspired by the frangipani tree, and Pullman Bali Legian Beach boast superior leisure facilities for a truly sophisticated resort experience. ... more   less 
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Also Known As:
Pullman Bali Legian Nirwana Hotel Legian
Pullman Bali Legian Beach

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