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“Great location and facilities.” 4 of 5 bubbles
Review of Pullman Bali Legian Nirwana

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Pullman Bali Legian Nirwana
Ranked #10 of 84 Hotels in Legian
Certificate of Excellence
Perth, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great location and facilities.”
4 of 5 bubbles Reviewed May 19, 2013 via mobile

Our family of five stayed here for three nights. We were at first disappointed as the two rooms we had booked couldn't be adjoining, but the reception staff promptly upgraded us to a fabulous two bedroom family suite. It was huge! Three rooms actually, the middle room had a pull out sofa bed, which was perfect for our teenager, and it's own bathroom and wardrobe, the younger children's room had two single beds and bathroom, our room had a king sized bed and stunning bathroom. All three rooms had a plasma tv, with interactive games, and lots of channels. All three rooms opened out onto a huge adjoining balcony with comfy chairs (this was great for drying wet bathers etc) My husband and I loved the hotel gym, there was a helpful gym trainer present each time we used it. The pools were great, one of them had a volleyball net, and my husband and kids loved the organized pool volleyball game, the pool staff organized with other hotel guests. The only negative comment we would have us that we couldn't get the wifi to connect in our room a d had to go down to the computer room, if we needed to use the Internet. Another hotel guest told us, it was the same in his room. Hopefully they will get this sorted out soon. We didn't eat at the hotel, so can't comment on the food, but there are so many wonderful restaurants right outside the hotel ... There is also a great little beauty parlour tucked in to the back of the nearest convenience store. My daughters and I enjoyed a one hour massage each there, for only $5.00 each Australian dollars!!

  • Stayed May 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank durrantzacem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
E_c0mmerce, Manager at Pullman Bali Legian Nirwana, responded to this review, May 22, 2013
Dear durrantzacem,
We very much appreciate your comments regarding your stay at the Pullman Bali Legian Nirwana. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Please rest assured that we have taken preventative measures and also maintenance by installing additional new access points inside all guestrooms which will improve the reception of wifi.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
We are looking forward to welcoming you back in the near future.
Yours sincerely,
Sari Pambayun
Quality and Attitude Manager
Pullman Bali Legian Nirwana
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,708 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (852)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Sydney, Australia
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed May 19, 2013

We stayed here at the end of our trip and it was great. FANTASTIC buffet breakfast - everything you could think of is available. The rooms are modern, clean, comfortable and the bathrooms are nice and big. It seems to be very popular with large groups of Asian tourists.

  • Stayed November 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank jlh2104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
E_c0mmerce, Manager at Pullman Bali Legian Nirwana, responded to this review, May 21, 2013
Dear jlh2104,
Thank you very much for sharing your wonderful experiences.
We are pleased that you have really enjoyed your stay and to note that the buffet breakfast is fantastic, rooms are modern, clean and comfortable and the bathrooms are nice and spacious.
Please do not hesitate to let us know how we can assist to make your next stay more enjoyable and memorable.
We cannot wait to welcoming you back in the near future.
Yours faithfully,
Sari Pambayun
Quality and Attitude Manager
Pullman Bali Legian Nirwana
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed May 18, 2013 via mobile

This is our 2nd time staying at the Pullman and we love it. Beautiful rooms, lovely staff, great food and fantastic pool areas. We don't understand how it isn't rated higher! Some of the other hotels rated higher are not as nice!

Loved using the spa.Hope to come back again.

  • Stayed May 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank winniecoop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
E_c0mmerce, Manager at Pullman Bali Legian Nirwana, responded to this review, May 21, 2013
Dear Tierneydaters,
Thank you so much for sharing the excellent reviews.
We are pleased that you had an enjoyable second stay with us and highlighted that the rooms are beautiful, the staff are friendly, the food is great and the pool areas are fantastic.
I hope that you will treasure the fond memories and do feel free to let us know how we can assist to make your third stay more enjoyable.
Thank you for your time and we are looking forward to welcoming you back in the near future.
Yours sincerely,
Sari Pambayun
Quality and Attitude Manager
Pullman Bali Legian Nirwana
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cremorne, Australia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed May 18, 2013

We have been staying with the hotel 3 days now - the good is LOCATION is perfect. The staff has on board an Aussie which is fantastic - Luke is his name and very approachable. Also "Ari" in the restaurant along with all his co-workers. the Day Spa is wonderful! The room is fantastic! the breakfast is ordinary...and we had a little issue with the Reception and invoicing, but the Manager attended to it immediately. OVERALL RECOMMEND HIGHLY!!!

  • Stayed May 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank LynnyRicho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
E_c0mmerce, Manager at Pullman Bali Legian Nirwana, responded to this review, May 20, 2013
Dear LynnRicho,
Thank you so much for sharing the constructive reviews.
We are delighted that you have enjoyed your stay and to highlight that our hotel's location is perfect, the day spa is wonderful and the room is fantastic.
Please rest assured that we have implemented continuous training and development to enhance guests experience in the billing/invoicing.
I will share your positive feedback with our team accordingly and especially to our Operation Manager, Mr Luke Benbow.
Thank you once again for your time and we are looking forward to welcoming you back in the near future.
Yours sincerely,
Sari Pambayun
Quality and Attitude Manager
Pullman Bali Legian Nirwana
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surabaya, Indonesia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed May 17, 2013

The price is worth the quality. I was staying in the deluxe room, big room & big bathroom, nice service. I accidentally left my iPad there and they helped me send it back to my house. The location is also nice, very close to the beach, 5 min walking. Definitely will return there.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank meiwu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
E_c0mmerce, Manager at Pullman Bali Legian Nirwana, responded to this review, May 20, 2013
Dear meiwu,
Thank you for your time in sharing the excellent reviews.
We are glad that you were satisfied with your stay and to note that you will definitely return.
Please feel free to let us know if we can be of any assistance and we will be more than happy to assist.
We cannot wait to welcoming you back in the near future.
Best wishes,
Sari Pambayun
Quality and Attitude Manager
Pullman Bali Legian Nirwana
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 bubbles Reviewed May 16, 2013

The hotel is located in front of beautiful Kuta beach and close to restaurants, street shops and Beach Walk mall. I have stayed a few times already in Pullman with my family, and it's always a nice stay. I recommend my family to stay there when they visit Bali, and I will definitely come back for my next visit to Bali.

  • Stayed May 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
E_c0mmerce, Manager at Pullman Bali Legian Nirwana, responded to this review, May 20, 2013
Dear A TripAdvisor Member,
It is with pleasure to learn that you have enjoyed your stay at Pullman Bali Legian Nirwana.
We hope that you will always treasure the fond memories of your stay with the loved ones.
We cannot wait to welcoming you back in the near future.
Best wishes,
Sari Pambayun
Quality and Attitude Manager
Pullman Bali Legian Nirwana
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed May 16, 2013

What a great hotel. The staff and service is second to none. Everyone is so welcoming. The ocean view rooms are wonderful. Sunset on the balcony every evening. The breakfast is fantastic. The day spa is a must. This hotel is perfect for those wanting to stay in the heart of Kuta. We will definitely be back Thank you to the wonderful stay for making our stay memorable.

Room Tip: Ocean view rooms are great
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank SilkariHotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
E_c0mmerce, Manager at Pullman Bali Legian Nirwana, responded to this review, May 17, 2013
Dear SueinBali Sydney, Australia,
There are not enough words to express our gratitude for your beautiful reviews.
We are delighted that you have thoroughly enjoyed your stay. We hope that you will always treasure the fond memories of your experience and to share them with your loved ones.
It is through positive feedback such as from you that each and everyone of our team will personally and professionally gains valuable insights and experiences in our endeavors to enhance guests’ satisfaction and loyalty.
We wish you the very best and we look forward to welcoming you back in the near future.
We remain at your service.
Yours sincerely,
Sari Pambayun
Quality and Attitude Manager
Pullman Bali Legian Nirwana
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pullman Bali Legian Nirwana

Property: Pullman Bali Legian Nirwana
Address: Jl. Melasti 1, Legian 80361, Indonesia
Phone Number:
Location: Indonesia > Bali > Legian
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#6 Romantic Hotel in Legian
#7 Family Hotel in Legian
#7 Business Hotel in Legian
#8 On the Beach Hotel in Legian
#9 Luxury Hotel in Legian
#9 Spa Hotel in Legian
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Bali Legian Nirwana 5*
Number of rooms: 353
Official Description (provided by the hotel):
The most popular beachfront in Bali welcomes a prestigious new addition. Set in tranquil surroundings opposite the famous Legian Beach. Pullman Bali Legian Nirwana is the newest 5-star hotel in Kuta. Close to the airport, this hotel offers easy access to restaurants, shopping and nightlife. Its 353 impeccable rooms and suites feature modern design inspired by the frangipani tree, and Pullman Bali Legian Nirwana boast superior leisure facilities for a truly sophisticated resort experience. ... more   less 
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Also Known As:
Pullman Bali Legian Nirwana Hotel Legian

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