We stayed 3 days in August. The room wasn't too bad but the price was bumped up to US$70 because it's high season. We wanted to stay for 4 nights, but when we booked, they said it was all booked out. When we actually arrived and were checking in, they were expecting us to stay 4 nights, but, I already booked somewhere else for another night because I was told no vacancy. They didn't look happy like 'you booked for 4 nights and now you're cancelling one night' kind of... Maybe all of a sudden they had a vacancy...I don't know, they never came back to inform me that. But, while we were staying the hotel didn't look fully occupied at all (?).
Another thing was that I requested for a free transport from the airport before we got there which they refused and said it was US$10 for one way from the airport. So I didn't use it because I knew taxi was cheaper (about US$5 for prepaid taxi at the airport). When I arrived there by taxi, they said they arranged a transport for me at the airport to pick us up (not a free one). Again, they didn't look happy, But, I was annoyed by their self confirming for their own convenience without confirming/informing with their customers.
The room was generally clean, but, for our last night, cleaners forgot to replace complimentary mineral water and replacing clean cups/glasses. Don't expect staff would be friendly all the time, maybe it was high season and they were getting enough customers without putting much efforts.
One good thing about the hotel though is the it's restaurant where you eat breakfast. It's right on the beach which is quite nice.
Don't book any trips at the hotel reception. It's heaps more expensive there. If you book through trip booking kiosks which you can find anywhere in the street in Kuta/Legian/Tuban, you can get big discounts. In Puri Raja, they charge you for the printed prices in the trip brochures.
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- Also Known As:
- Puri Raja Legian
- Puri Raja Hotel Legian
- Puri Raja Bali/Legian