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“Disappointing!”

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Royal Tunjung Bali Hotel & Spa
Ranked #29 of 89 Specialty Lodging in Legian
Reviewed September 17, 2011

We had great expectations after reading some reviews on Tripadvisor. However for us the experience did not match the positive reviews. First the good! The villas are spacious and would be very good for a family stay as you have a downstairs living area and spacious sleeping area. For us the initial greeting was cool. When we arrived the safe was locked so we had to make 3 calls before someone came to unlock. We looked forward to a dip in the pool but alas the area was being set up for a wedding that evening and there seemed to be a reluctance to bring us towels so at least we could cool off. The next day we noticed that the pool area was still not very welcoming - we saw only one umbrella and 2 sun beds set up. At 8.30am we put out "please clean room sign" in a clear position. We got back at 12.30pm. Room not done. Only about 8 rooms in total so we didn't understand why that couldn't have been done. A few minor requests took some time to be fulfilled. Breakfast - not tasty at all. Rubbery poached eggs with unrequested sausage and bacon. Brown bread not fresh. And voila!, on same food plate, a piece of waxed paper with some runny jam. Loud music was being played. The friendly breakfast service did not make up for poor quality of food.

  • Stayed: September 2011, traveled as a couple
    • Value
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2  Thank SwanbournePossum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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95 - 101 of 115 reviews

Reviewed September 7, 2011

what a great place, a wonderful location,staffs are fiendly and helpful. nice villa clean and spotless, we are absolutely love it, everything was right and the pork ribs was so yummy the best ribs in bali. we will definetely back to stay here again for the next trip.

  • Stayed: September 2011, traveled with family
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3  Thank ani648
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 5, 2011

I have received an email to advise that the family suite we had booked and paid for in May this year, is only available for the first three nights of our six night stay. We are due to arrive next Monday. I am extremely annoyed at the unprofessionalism of this business.

Please help, does anyone know of something similar - we require three bedrooms with own ensuites and preferrably a swim up bar and restaurant. I am desperate.

  • Stayed: September 2011, traveled with friends
    • Service
1  Thank shaunbecc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 15, 2011

A great team there at Royal Tanjung Resort Bali. They could not do enough to make our stay as pleasant as possible.

A great location in the quieter part of Legian. Close to everything - beach, restaurants, shopping, transport and no problems to get a taxi into Kutas or Seminyak,
The BBQ at the restaurant was great value for money and the service was commendable with Alit being the front runner in that area. We had a party of 11 celebrating a significant birthday and we all agreed it was our best Bali holiday yet. Keep up the good work you guys. We shall all be back - asap !
Thanks agin for making our holiday a geart time.

B&V _ Western Australia

Room Tip: They could undertake a final check of the rooms we had an issue with an A/C unit but it was fixed in...
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  • Stayed: June 2011, traveled with friends
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1  Thank Bevan25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 4, 2011

From the minute we walked into reception we were made welcome by Valent, her GM, Supriyanto, the chef Nyoman and all the other staff progressively during our 2 week stay. The complex is small and intermate but with enough distance between villas to be completely private without the 7ft high walls that other villas have. There is heaps of room in the villas for storage, to lie about doing nothing but reading etc.
The meals in the restaurant were all beautiful and better than some of the more expensive meals to be had in Semyinak. The rooms were spotless each day after housekeeping had visited. The location close to shops, Mugshots Coffee and any type of restaurant you could want. It is easy walking distance to the beach, supermarket, money changers and coffee. By now the new coffee machine should be on premises in the restaurant so there will be no need to walk anywhere.
Rest assured we will never stay in a hotel or large complex again - small and friendly is definitely the way to stay now.

  • Stayed: June 2011, traveled as a couple
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4  Thank StewartNeuss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 5, 2011

Exceptional service - prompt and reliable...

The complex is small and intimate with beautiful landscaping and easy access....

The rooms were clean and the beds were extremely comfortable...

The pool was fabulous, and the BBQ buffet at the restaurant was awesome!!

Staff were very friendly and went above and beyond the normal service you get at other complexes...

I would recommend this place to anyone!!

Room Tip: Villa Angin II has the best rooms....
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  • Stayed: May 2011, traveled with friends
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4  Thank Gab_39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 5, 2011

After 20 years we were back in Bali and chose Legian from past visits. Initial kerbside on arrival made us a bit apprehensive about our choice but once shown through the gorgeous private gardens to a huge freestanding 2 storey villa all to ourselves we were very happy. There are only 7 large 1-3 bedroom villas all hidden in balinese gardens. The pool may not be as large as some of the big resorts but we had it to ourselves most of the time, I bet that never happens in the large hotels. Staff were lovely and addressed us by our names from day one. Bathroom and bedroom were large and crisp white linen changed daily. Air conditioning never failed and room service was never a problem. Even got to watch ALF on one of the 58 channels on two flat screen TV's. Breakfast included. Kitchen/bar, full dining suite, everything. Plenty of room to entertain. . Also had its own spa and a daily massage for $A4.00 was a luxury. Beach was down the lane or through Niksoma past the Australian run coffee shop where we had our fix every day. Would recommend to couples and families and would certainly return

  • Stayed: April 2011, traveled as a couple
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1  Thank peter_christine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Royal Tunjung Bali Hotel & Spa

Address: Jl. Padma Utara, Legian 80361, Indonesia
Location: Indonesia > Bali > Kuta District > Legian
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #29 of 89 Specialty Lodging in Legian
Price Range: $35 - $74 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Royal Tunjung Bali Hotel & Spa 3.5*
Number of rooms: 22
Official Description (provided by the hotel):
Royal Tunjung Bali features a luxurious home ambiance carved with perfection to give guests a sense of serenity and privacy. The hotel delights guests with an exotic garden surrounding which truly imitates a tropical forest abounding with large trees, flowers and fish ponds. Within the premise, lies a crystal clear swimming pool cascading waters from the fountains, and beautifully decked with sun loungers. The hotel maintains its exclusiveness with small number of villas to provide you an ideal retreat for a highly cherished vacation. This unique boutique-style luxurious hotel is located in Legian and a distance of only 150 meters from the beach. ... more   less 
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Also Known As:
Royal Tunjung Bali Hotel And Spa
Royal Tunjung Bali Hotel Legian
Royal Tunjung Bali Hotel & Spa Legian

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