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“Disappointed”

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Grand Balisani Suites
Ranked #8 of 35 Hotels in Kerobokan
Perth, Australia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Disappointed”
Reviewed February 14, 2014

My husband just stayed in this hotel for 3 nights. The first room had a broken bed and was full of mosquitos. They moved him to another room, this time the airconditioner was not working. After trying to fix it for 2.5hours they moved him to yet another room. This time at 9pm when he returned to his room after a long day, he found that the fridge had not cooled down and all his drinks were hot. He called reception and they sent up 2 cold bottles of water which he was charged for. They didn't return to fix the fridge until sometime during the next day whilst he was out. Also the balcony door was held shut by a peice of wood across like a bar with a gap in it. Not very secure. The breakfast was disappointing, the bacon was dry and shrivelled up at 7.15am. This hotel is right at the end of the road along the beach front. Its ok if you want to be isolated but if you want to walk to a shop its about 1.5km walk to a "K" shop and theres really no pub to go chill out in. Oh yeh and he had to keep unplugging the TV to charge his mobile phone because there was only one plug in the whole room. We've been to Bali many times and I wouldn't stay here again.

Room Tip: No lifts in this 4 storey hotel.
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  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Aussiebelle2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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651 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
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English first
North Vancouver, Canada
Level Contributor
51 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed February 9, 2014 via mobile

This hotel right on the beach of west Bali in Seminyak just north of the crowded Kuta area is very comfortable set in stone temple architecture with goldfish ponds and gardens. The rooms are large enough and all have balconies. Some of the suites have private pools. The dining room overlooks the central pool, kept clean and fresh by friendly attentive staff. The walk along the beach from the hotel to touristy commercial Kuta is about 8 km and from the hotel north to more local emptier Echo Beach is about 4 km. Beach garbage from the ocean is a challenge along the whole coast which needs urgent government attention.

Stayed February 2014, traveled as a couple
Helpful?
Thank DeepcovePeter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Honolulu, Hawaii
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 7, 2014

We had a great time at this hotel. Basically we got a good deal compared to a couple other ones in the area. Close to Seminyak center, and oceanfront. Beach isn't as clean and pristine on this side of the island. But still beautiful beachfront location. We spent a whole day outside in the nice pool with tiki bar, overlooking ocean. Food wasnt as good but you have more options with plenty of restaurants in the area. We specially liked Potato Head, steps away if you walk on the beach. For their buffet breakfast offers many options, we are the spoiled kind and didnt like it much either. Quality is better than quantity folks, in this case applies. WiFi in the rooms was on and off...i guess thats as promised : connection only on common areas -which was true. The best part, even if the hotel's common areas are not as luxurious or updated... We got a villa and we were pleasantly surprised by how beautiful clean and comfy it was. Dreamed slate and marble bathroom with huge semi-outdoor shower (with good pressure ) and separate sections for toilet and bidet. Staff was nice and helpful. The highlight was the spa on site. Massages were very affordable and therapists were good. I would come back if in seminyak.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ibizagirl10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 20, 2014

Lovely hotel - but the place needs to be updated. The rooms are comfortable and clean but
the plumbing is bad, the tv is outdated and the internet - though they say they have wifi, the signal in the room is terrible. As a result everyone goes to the lobby to get a signal.
We booked 3 rooms - if you have an elderly person staying this is not the hotel for you, there are lots of steps and no elevator.
The hotel is beautiful, the breakfast is excellent. The staff is absolutely wonderful and the location is great - its right on the beach. The are restaurants close by within walking distance too that are nice. And massage places that are clean and good within walking distance too.
All in all a great place to stay if you do not let minor hassles bother you. And the Balinese people are the nicest and make everything better.

Room Tip: There is a restaurant within walking distance called Naughty but nice that is a must see
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank neilshizen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rockingham, Australia
1 review
Reviewed January 14, 2014 via mobile

This hotel is amazing. Although we stayed in a budget room, it was still first class to us. Wi-fi only worked in the lobby but we only needed that to get in touch with our guides. The view looking out to the ocean from the pool was stunning. The food was wonderful and the buffet breakfast everyday was different. The staff were so helpful and always happy. All they did was joke around with us which we loved. Happy hour was my favourite time of the day and staff at the pool bar were always up for a good ol chat. Laundry was quite expensive as they charge per item but other than that, Grand Balisani Suites is HEAVEN ON EARTH. The only hotel we'll ever stay at when visiting Bali

Stayed January 2014, traveled as a couple
Helpful?
Thank OrikaA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 13, 2014 via mobile

Nice hotel in a true Balinese style. Staff are fabulous and so cheerful. Spa has great service and prices are good too . The girls are lovely. $10 per hour for a lovely one hour massage. Reflexology $5 per half hour. Heaven . Much better and safer than a lot of places in town which may be cheaper, but not as lovely surroundings. !!! A little way out from Seminyak but they have a free shuttle there, and only $3 for a taxi back. Beach is not the best, but no one goes to Bali for excellent beaches. Hotel grounds are beautifully kept. We were there at New Year and it was very busy in and around Seminyak. We had a lovely time on the beach in a little bar with the locals. Hotel breakfasts were very varied and adequate. People who complain about it are being picky.

Stayed January 2014, traveled as a couple
Helpful?
2 Thank Caroline D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 2, 2014

It is a very beautiful hotel and has got great views as it sits right in front of the ocean. Spectacular sunset views and nice cocktails to enjoy is best part of this resort. Staff is attentive and helpful, breakfast was good and so was the dinner. Thanks to the hotel for arranging a beautiful birthday cake for my wife on my request at a short notice. Overall we had a great stay in the hotel and I highly recommend it.

Room Tip: Take the ocean view rooms, you will fall in love!
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vipul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Balisani Suites

Property: Grand Balisani Suites
Address: Jl. Batu Belig Beach, Kerobokan 80361, Indonesia
Phone Number:
Location: Indonesia > Bali > Kerobokan
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#7 Spa Hotel in Kerobokan
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Grand Balisani Suites 3.5*
Number of rooms: 96
Official Description (provided by the hotel):
Grand Balisani Suites is located in Seminyak, Kerobokan and one of the only four star hotel & beach resort in the area. The resort is situated directly in front of Batu Belig beach with excellent sea view, magnificent sunset view over our sunken bar and an open air Kamboja Restaurant overlooking the vast panoramic Indian Ocean. Furnished with luxurious Modern Balinese style decor and landscape to ensure your stay to be enjoyable and memorable. Our establishment facilities completes with Lobby Lounge, Free Form Swimming Pool, Health & Spa Center, arts and souvenir shops. ... more   less 
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Also Known As:
Grand Balisani Hotel Kerobokan
Grand Balisani Kerobokan
Grand Balisani Suites Bali/Kerobokan

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