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Berry Amour Romantic Villas
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Reviews (845)
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All reviewsour honeymoonmystique villaromantic stayflower crownprivate pool and jacuzzicandlelight dinnerpersonal butlerromantic placeturn down servicewelcome drinkseminyak areaamazing villaspecial thanksshuttle servicespent nightsfree shuttlecherry
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Reviewed July 23, 2013

We just completed a four nights stay in Berry Amour Villas and I must say it was a great experience.

The condition of the villas are fantastic since they are pretty new. We stayed in 'temptation' villa (rosado) which is right at the end of the hotel. Fret not, a buggy is there to bring u to your doorstep! Thumbs up for that thoughtful gesture.

If we had any complains, it would probably be the inconsistent spa service (guess it depends on which masseur you get). As we are quite lazy to head out to seminyak for massage, we just decided to do it at the hotel. The spa room is nicely done up in a romantic theme with soft blinking lights. With the 20% discount offered to guests of the villas, it makes the pricing comparable if not just a little more expensive than spas around seminyak.

If there's anything for improvement, I would suggest to the mgmt to look into having a room service menu & spa menu in
every villa. This would greatly reduce the frequency of guest having to call the reception to enquire about such services. Throughout our stay, we didn't even order any room service because we wasn't sure what is being offered or if there's such service at all!

Overall, we are pretty happy with our stay in Berry Amour and would recommend couples looking for a romantic stay to try this place out.

  • Stayed: July 2013
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1  Thank janjansim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kade L, General Manager at Berry Amour Romantic Villas, responded to this reviewResponded July 30, 2013

Dear Madam,

Thank you so much for taking your time to post your wonderful reviews about your recent stay in Berry Amour. We are so delighted to know that you had a great experience with us. We also highly appreciate that you brought up the feedback about our given inconsistent spa service. This unavoidable occurrence has drawn our kind attention to take any necessary action for further improvement. For this particular reason, we have planned giving more training to the therapists for a uniformity in implementing the service standard established.

On the other hands, we do apologize for having troubled you during your stay by calling our reception for room service and spa menu every time you require the service. We definitely will provide those service menus in order to give you and our potential future customers a flawless service in future.

We very much look forward to welcoming you back into Berry Amour villas in near future.

Best regards,
Kade Lasiadi
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 19, 2013 via mobile

Check in at 4.30pm, room not ready. Ask us to wait till we ask them bout the afternoon tea for guest. If not we will need to wait fir our room doing nothing. Staffs should have courtesy to offer the afternoon tea to us while we wait for room. Villa is beautiful and very well furnished. Pool is huge as well. The kitchen area is not well maintain and clean probably due to outdoor. Some lights not working, highlight to staffs nothing was done. We passed by other villas, saw there's water feature at the pool, realized ours not turned on n gotta request for it. 2nd day no one ask US bout our breakfast order and again we gotta request a few times for the afternoon tea then only we get at 5pm. Hotel shuttle first come first serve so request early to check driver schedule. FOC bicycles for guest good to explore the area. Heavy jam to kits and seminyak due to the location. 60mins to airport or kuta, 90mins to ubud. The breakfast for both days inconsistent size. No turn down on first night, kinda surprising. Overall Villa is amazing at this price. But expect less from the service. You might enjoy your stay.

  • Stayed: July 2013
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3  Thank StaySavourSave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kade L, General Manager at Berry Amour Romantic Villas, responded to this reviewResponded July 21, 2013

Dear Suitejoe,

It's a romantic day at Berry Amour Villas.

Thank you so much for taking your time to write your reviews about your recent stay in Berry Amour Villas. We are glad to know your good comments for the villa and its facilities with some special notes for our further improvement.

We do apologize for being unable to make your villa ready for check in upon your arrival at 4.30. We are also so regretful to realize that none of our team offered you refreshment while waiting for the room ready. We normally serve welcome drink in such unexpected situation or afternoon tea.

In addition to the above, we also need to address your comments in the areas that need further improvement about the required maintenance, breakfast order taking, afternoon tea serving offer, and the turn down service. We also noted the inconsistent service delivery that we also need to mend. We do understand that we have limited transportation and bicycles, for this particular reason we do first come first serve basis.

We highly appreciate your posted feedback and surely, learn a lot from it for our betterment in future. We would love very much if we are given another opportunity to render our utmost hospitality to you for your upcoming visit to the island of Paradise Bali when our team will have grown better.

We very much look forward to the pleasure of welcoming you back into Berry Amour, where love is a celebration for two, in not too distance future.

Yours sincerely,
Kade Lasiadi
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 18, 2013

We had a two week stay at the newly opened Berry Amour Villas in Seminyak. The villas come in three design styles, all have a private pool, large indoor/outdoor bathrooms with a sunken spa bath and all are beautifully furnished. Wifi is provided gratis and there is a flat screen TV and a Harmon Kardon iPod dock, ambient lighting and of course air conditioning. Breakfast is served in ones villa by the butler, and there is a rooftop bar with views of the rice paddy's, all this is set among beautifully kept gardens.
The staff are truly excellent and go out of their way to be helpful and to make ones stay a comfortable and memorable experience, arranging restaurant reservations, day trip bookings and transport with that special mix of Balinese charm and friendliness. Petitenget beach, shopping, restaurants and night life are a 5 minute, $2 taxi ride away but Berry Amour provides a free guest shuttle service. The villas are close enough to busy Seminyak Square, but far away enough to be a quiet oasis among all of the noise and bustle, built on a ridge facing the ocean (but with no ocean views) the villas capture the prevailing breeze which is a wonderful relief in such a hot climate. So good is the hospitality, that Mr Kade the General Manager, upon learning that our flight was not until 11 p.m. generously offered for our comfort that we could remain in our villa after the usual midday checkout out no extra charge, which was a most gracious gesture by him and highly appreciated by us.
We highly recommend a stay at Berry Amour and we will certainly return on the next trip to Bali.

  • Stayed: July 2013, traveled as a couple
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4  Thank Baz S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kade L, General Manager at Berry Amour Romantic Villas, responded to this reviewResponded July 30, 2013

Dear Mr. Barrington,

First of all, thank you so much for having posted your long and detailed wonderful review about your recent long stay, an 11 night stay, in Berry Amour Villas. It has given you the opportunity to explore our hospitality thoroughly. It also has given our team the opportunity to render our service entirely. We are so happy to know that you enjoyed the entire stay in Berry Amour and at the same time you could also stroll onto Seminyak Square, the most prominent tourist facility in the area, in not too distance drive away for an exploration.

It was fortunate enough for us to have a late new arrival at the interval time that enabled you remain in the villa later than our official check out time. We were so glad to have been able to accommodate your late checkout request from your villa prior to your late departure.

Please pass our best regards onto Mrs. Susie and look forward to the joy of welcoming you back into Berry Amour Villas in near future.

Best regards,
Kade Lasiadi
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 24, 2013

I can't really fault the Berry Amour Villas and their wonderful staff. We were picked up from airport by a luxurious van and friendly driver, waiting with cold face towels and water (this does cost extra but is worth it!) and taken to a stunning villa on Batu Belig, right around the corner from the main area of Seminyak. As the female of the couple, I was given a handmade crown to wear, and we were escorted to our villa, Femme (the villas have names not numbers) by our delightful butler. He proceeded to go through a traditional Balinese ritual of washing the feet in rose petals before entreing our stunning room. We were both gobsmacked by the beauty of the room, with a 4 poster bed, large daybed and TV, huge private pool and kitchen, sunked hot tub and open air bathroom. A personalised DVD was played intorducing us to our Villa, and a delightful drink and appetiser were served.
The villa offers free shuttles into Seminyak, which is also only a 2 dollar taxi ride away anyway. The staff truly are lovely and happy to help. You are even driven from the front entrance to your room in a private golf buggy!
The litte things really made it, with soft ambient music playing outside the villas all day, and the fact that the staff made tiny little touches to our room daily (extra waters, bug spray, the bed made differently each day).
The ONLY fault (and isnt really a fault, just something we werent used to) is that the toilet is next to the shower in a fully glass room, so if someone needs to use it, the other person really has to stay in the bedroom, because you can see and hear the toilet from anywehre in the pool area or kitchen.
Breakfast is good, with coffee, fruit and a daily choice of meal arriving at your room at a selected time. if you want to sleep in its a problem because you have to choose the time the day before.
Berry Amour is by far the best place I have ever stayed, and I now feel spoilt and will only stay there in the future. Romantic, quiet, private yet close to Seminyak main area and has a full bar, kitchen , spa and yoga facilities. Truly STUNNING!

  • Stayed: June 2013, traveled as a couple
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5  Thank Nikki L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kade L, General Manager at Berry Amour Romantic Villas, responded to this reviewResponded July 8, 2013

Dear Nikki L,

It’s a romantic day at Berry Amour Villas.

Thank you so much for your thoroughly review in expressing your entire experience stay in Berry Amour recently. It seems that you enjoyed very much every single moment of our service delivery during your stay with us. We are so glad to know all this.

We are also very grateful for the feedback given to us in related to the design of fully glass toilet room. It has been brought to our kind attention and we consider frosting the glass in future, so that it will be privately covered.

Indeed, Berry Amour has three different themes and you stayed in Desire themed villa already. However, you are privileged to stay in two other different themes in future to make your stay with us a complete one.

We very much look forward to welcoming you back into Berry Amour in near future.

Yours sincerely,

Kade Lasiadi
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 7, 2013

Undeniably the best villa so far. Was the first few guest to check in. Treated like a royalty. Personal butler service, always fast and timely. Whatever you need, you get it in a minute (no exaggeration). Whenever we return into our room after tours, there's always surprises waiting for us in the room (shall not leak it out). Simply the best. Please do not click on any other villa for reviews, trust me, this one is the best!

  • Stayed: June 2013
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4  Thank Sophian84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kade L, General Manager at Berry Amour Romantic Villas, responded to this reviewResponded June 14, 2013

Dear Mr. Sophian,

Thank you so much for your wonderful review. We are glad to know that you had such a wonderful stay in Berry Amour Romantic Villas and enjoyed the personalized caring service rendered by our dedicated butler and the surprises that our room attendants have made for you.

We very much look forward to welcoming you back into Berry Amour Romantic Villa in near future.

Yours sincerely,
Kade Lasiadi
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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