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“Private, Affordable, Lovely Staff!”

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Uppala Villa Seminyak
Ranked #10 of 35 Hotels in Kerobokan
Perth, Australia
Level 5 Contributor
72 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Private, Affordable, Lovely Staff!”
Reviewed March 10, 2014 via mobile

We got this accommodation on a Scoop-On deal, 5 nights for $300AUD.... I emailed the villa's to confirm dates for the booking, after a few emails back and forth, this was all sorted within a week.
Included in our price were airport transfers, we provided our flight details and this was all sorted for us as well, the driver collected us from the airport, the villa's are about a half hour drive from Denpasaar airport.

The Villas: Simple, modern furniture throughout... Downstairs there is a basic kitchen, dining area, couch and television, and a toilet - upstairs are the bedrooms with ensuites, lockbox available in the wardrobe. Bed was quite comfortable, rooms are decent sizes. Villa was reasonably clean upon entry, after the first day we started to notice a lot of mosquitos and ants, maybe they should look at spraying the venue more frequently. The Villa is cooled by two split system air cons, one in the lounge area, and one in the bedroom. A few days the housekeeping staff switched the units off whilst we were out, this was not very pleasant to come home to.
Each Villa has a small plunge pool, which was very nice. The housekeeping staff were a little inconsistent with replacing the pool towels though. This accommodation is very quiet, and private which is nice!

The Food: We ordered room service for dinner on our first night, we had around 5 dishes to share, all were cooked very well and very reasonably priced! The unfortunate thing is that we placed our order, and then received about three phonecalls advising that they had sold out of several items, and we were required to make other selections. Breakfast selections in the restaurant were fine, different things each day, everything was cooked well and very tasty.

The Staff: Everyone was super friendly, and very accommodating. If you bring to their attention short falls, they are more than happy to rectify the situation and help out. A nice cool welcome drink upon arrival, we had to wait about 10mins for our room to be ready, and the girls at Reception were very chatty and apologetic. Checking out did take a little bit of time, as they inspect the room before finalising your bill, make sure you leave time for that before you are transferred to the airport!

Location: these villas are located right behind Kerokoban prison, but you wouldn't know any different, there are some nice little grocery stores within walking distance of the vilas too which is convenient. To get to Kuta from this hotel can take anywhere between 10 and 30mins, dependent on traffic, so can cost between 50-80k each way.... There are free shuttles from the hotel into three locations within Seminyak.

Overall, it was nice affordable accommodation. But if you want some entertainment, it can be expensive taking taxi's out and about from here. If you want a private pool with little social reaction, and can live off their delicious room service menu, I would come back again. Will keep this place in mind, but would probably go for somewhere more social next trip.

Stayed March 2014, traveled as a couple
Helpful?
4 Thank Danik_wa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asih Y, Front Office Manager at Uppala Villa Seminyak, responded to this review, December 6, 2016
Dear Danik_wa,

Warmest Greetings from Uppala Villa & Spa Seminyak..
Thank you so much & Highly appreciated for recommending Uppala Villa & Spa Umalas and for sharing your experience.

It was a pleasure to hosting you and we are delighted to know that you enjoyed your stay with us, especially appreciated our staff service.

We have passed your compliments about our friendly and hospitable staff to our team.

Traveller's feedback is a valuable source of motivation for us as we strive to achieve even higher standards of service and care.
We look forward to welcoming you back to Uppala Villa & Spa Seminyak in the near future


Salam Hangat
Yadnya Asih


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

241 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • Indonesian first
  • Any
English first
Geelong, Australia
1 review
Reviewed March 6, 2014

Lack of communication when booking, delays in responding to emails/phone calls. Advertised photos of villa deceptive. In need of maintenance through out villa/pool, ants in kitchen, rain leaked into windows, blockage in shower, unsafe steps in pool area/villa, green algae on pool walls, limited breakfast-no butter for 5 days,service in restaurant,poor. The only good thing about this place was the comfortable bed and efficient air-conditioning. Jail located a short distance and extreme traffic jams, avoid this area mid afternoon. If you are looking for a cheap no frills place to sleep by all means stay there but if want a relaxing enjoyable holiday give this place a miss.

Room Tip: Ask for villa closest to reception, we had to walk way down back of property, barking, howling dogs...
See more room tips
  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bamtin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asih Y, Front Office Manager at Uppala Villa Seminyak, responded to this review, December 6, 2016
Dear Bamtin
Warmest greetings from Uppala Villa & Spa Seminyak...

We would like to thank you for your stay with us at Uppala Villa & Spa Seminyak... . We very much appreciate your feedback about our property. We will pay attention to fix all the poor services you mentioned and take this case as a good lesson to improve our service in the future. Hopefully we still have a chance to serve you better for your next future visit to Bali..
Traveller's feedback is a valuable source of motivation for us as we strive to achieve even higher standards of service and care.
We look forward to welcoming you back to Uppala Villa & Spa Seminyak in the near future

Salam Hangat
Yadnya Asih


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 20, 2014

Lovely staff, beautiful place! Altoona made the trip in Bali amazing! Have already recommended this place to friends and family. :) the rooms were clean and food was great!
Was nice to have free drop off's into seminyak when we needed them!
9/10 is my vote!

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Hayleyb9687
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asih Y, Front Office Manager at Uppala Villa Seminyak, responded to this review, December 6, 2016
Dear Hayleyb9687
Warmest Greetings from Uppala Villa & Spa Seminyak...
First of all we would like to express our heartiest heartfelt gratitude for having chosen Uppala Villa&Spa Seminyak as the private haven to spend your getaway recently.

Thank you for allowing us to be a part of your holiday getaway. We are thrilled to learn that you were satisfied with our private themed villa, Temptation, the food, the cleanliness of the villa as well as the service rendered by our team member. We will share your kind praise to all the team member in regards of their greatest effort that was highly appreciated by our valued guest.

Traveller's feedback is a valuable source of motivation for us as we strive to achieve even higher standards of service and care.

Once again thank you for having stayed with us and we look forward to the pleasure of welcoming you again to Uppala Villa &Spa Seminyak in the near future.

Salam Hangat
Yadnya Asih
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victoria, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 19, 2014 via mobile

My holiday experience at Uppala Villa,Seminyak,,,,was truly awesome the villa is really lovely inside,I also like the fact that I had my own private pool,,The service was great,,the staff extremely friendly,,,Thank You management and staff at Uppala Villa,,,,,

Stayed February 2014
Helpful?
2 Thank Ursula J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asih Y, Front Office Manager at Uppala Villa Seminyak, responded to this review, December 6, 2016
Dear Ursula J
Warmest Greetings from Uppala Villa & Spa Seminyak...
First of all we would like to express our heartiest heartfelt gratitude for having chosen Uppala Villa&Spa Seminyak as the private haven to spend your getaway recently.

Thank you for allowing us to be a part of your holiday getaway. We are thrilled to learn that you were satisfied with our private themed villa, Temptation, the food, the cleanliness of the villa as well as the service rendered by our team member. We will share your kind praise to all the team member in regards of their greatest effort that was highly appreciated by our valued guest.

Traveller's feedback is a valuable source of motivation for us as we strive to achieve even higher standards of service and care.

Once again thank you for having stayed with us and we look forward to the pleasure of welcoming you again to Uppala Villa &Spa Seminyak in the near future.

Salam Hangat
Yadnya Asih
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 18, 2014 via mobile

Confirmation of booking took a few weeks, bad start.
Villa had no hot water taps at kitchen sink nor in bathroom. Shower hot water only lasted for 1 shower.
Main front window latch was completely missing so wouldn't close or lock, was a real security worry for us but was never repaired. Loacated in a very dingy area.
Staff were always friendly
Food was fairly average, breakfast very asian, and seating very limited.
Pay a little more and you will get much better, in a better area.

Stayed January 2014, traveled with friends
Helpful?
1 Thank Bruce M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asih Y, Front Office Manager at Uppala Villa Seminyak, responded to this review, December 6, 2016
Dear qwertyuiopmnbvcxz
Warmest greetings from Uppala Villa & Spa Seminyak...

We would like to thank you for your stay with us at Uppala Villa & Spa Seminyak... . We very much appreciate your feedback about our property. We will pay attention to fix all the poor services you mentioned and take this case as a good lesson to improve our service in the future. Hopefully we still have a chance to serve you better for your next future visit to Bali..
Traveller's feedback is a valuable source of motivation for us as we strive to achieve even higher standards of service and care.
We look forward to welcoming you back to Uppala Villa & Spa Seminyak in the near future

Salam Hangat
Yadnya Asih


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed February 14, 2014 via mobile

After it taking a few phone calls and emails to get confirmation of booking it finally come through. Which made me nervous for arriving.

I had nothing to worry about when we got off the plane there was someone waiting for us and he was very friendly. Carried my bag and pointed out good places on the way to the hotel.

When arriving we were greeted very warmly and we're giving a drink while sorting out paper work. The. Someone showed us around our villa.

Our villa was lovely it was very spacious and the pool is great and completely private. It's very close to Kerobokan jail but you wouldn't know it.

The staff are very friendly always saying hello and asking if you need any thing. Will call taxis or organise trips for you. I could not fault them at all.

Few minor points -
Breakfast is good fresh eggs and pastries but not a lot else for Australians unless you want noodles and rice. Could do with a bigger selection.

Not sure what chemical were In the pool but it stained all my swim ware and I couldn't get it off.

No other bad points and we had an amazing time! Would love to come back.

Stayed February 2014, traveled as a couple
Helpful?
1 Thank Kimberley O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asih Y, Front Office Manager at Uppala Villa Seminyak, responded to this review, December 6, 2016
Dear Kimberley O,

Warmest Greetings from Uppala Villa & Spa Seminyak..
Thank you so much & Highly appreciated for recommending Uppala Villa & Spa Umalas and for sharing your experience.

It was a pleasure to hosting you and we are delighted to know that you enjoyed your stay with us, especially appreciated our staff service.

We have passed your compliments about our friendly and hospitable staff to our team.

Traveller's feedback is a valuable source of motivation for us as we strive to achieve even higher standards of service and care.
We look forward to welcoming you back to Uppala Villa & Spa Seminyak in the near future


Salam Hangat
Yadnya Asih

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Level 5 Contributor
32 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed February 10, 2014 via mobile

Uppala kerobokan is an ensuite villa in Kerobokan. The location is far from crowded kuta and legian and very peacefull. The villa is clean, nice matrass, and my favorite is i had my own plunge pool. Maybe if they have a bathtub instead a shower it will give a plus point. Uppala villa is ealking distance to kerobokan and petitenget street where you can find a fine dining and fine galery.

Stayed February 2014, traveled with friends
Helpful?
1 Thank PrithaAuria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asih Y, Front Office Manager at Uppala Villa Seminyak, responded to this review, December 6, 2016
Dear PrithaAuria

Warmest Greetings from Uppala Villa & Spa Seminyak...
First of all we would like to express our heartiest heartfelt gratitude for having chosen Uppala Villa&Spa Seminyak as the private haven to spend your getaway recently.

Thank you for allowing us to be a part of your holiday getaway. We are thrilled to learn that you were satisfied with our private themed villa, Temptation, the food, the cleanliness of the villa as well as the service rendered by our team member. We will share your kind praise to all the team member in regards of their greatest effort that was highly appreciated by our valued guest.

Traveller's feedback is a valuable source of motivation for us as we strive to achieve even higher standards of service and care.

Once again thank you for having stayed with us and we look forward to the pleasure of welcoming you again to Uppala Villa &Spa Seminyak in the near future.

Salam Hangat
Yadnya Asih


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Uppala Villa Seminyak

Property: Uppala Villa Seminyak
Address: Jalan Intan Permai No. 18 | North Kuta Kerobokan, Kerobokan 80361, Indonesia (Formerly Uppala Suite Kerobokan)
Location: Indonesia > Bali > Kerobokan
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool
Hotel Style:
Ranked #10 of 35 Hotels in Kerobokan
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Uppala Villa Seminyak 3.5*
Number of rooms: 52
Official Description (provided by the hotel):
Uppala villas Seminyak is designed for those who love space and it has a private pool, fully equipped kitchen, air-conditioning, and an expansive living area for you and your kids to rest and play in.Comfortable for both energetic and leisure travelers, Uppala villas Seminyak provides effortless access to most of your home comfort facilities and it's nicely located just minutes away to main Seminyak streets, Petitenget Beach and many nearby local attractions. ... more   less 
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Also Known As:
Uppala Villa Seminyak Bali/Kerobokan

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