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“Amazing Service in Luxury Villa”
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Entry 25m Pool Zolina Villa
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Very good
31 reviews
Entry
25m Pool Zolina Villa
Bedroom 1
Bedroom 2 with Lockable Pass Through Door to Bedroom 1
Dining Table and  Kitchen
Kitchen
Stairs Kitchen Dining
Stairs
Upstairs View
Upstairs Twins Bedroom
Twins Bathroom
Master Bedroom with Living Area
Master Living
Upstairs Outdoor Patio
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Overview
Villa -
4 Bedrooms, 5 Bathrooms, Sleeps 8
Kerobokan, North Kuta, Bali

Reviews from our community

Very good - based on 31 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
RachaelE7...
Perth, Australia
1 review
“Amazing Service in Luxury Villa”
Reviewed October 6, 2014 for a stay in September 2014

This luxury villa catered for our extended family that included young children, my paraplegic dad, my son who is anaphylactic to egg and my husband who can not eat gluten. The staff were amazing and made our stay very relaxing and enjoyable. The villa manager, Elizabeth was wonderful. She speaks English very well and organised anything we wanted from massages by the pool to transport for our day trips. She even helped with the children and bought me flowers for my birthday. The Chef was very good at cooking delicious meals that had no egg for my children and no gluten (something we have found hard in the past). The villa itself is very spacious, clean and great for wheelchair access. There is a kids pool and lap pool surrounded by beautiful plants. The only downside was that we had to get a taxi to go shopping or buy supplies. All in all this is a great villa and I wish we didn't have to go home.

How easy was it to book the property? How helpful were the directions to the property?
Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Liked best: The Staff
Traveling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups
  • Was the property as advertised?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MadN99
Melbourne, Australia
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“5 star property with fantastic staff!”
Reviewed July 18, 2014 for a stay in July 2014

My friends at I stayed at Zolina Villa for 8 nights and had a fantastic time. The villa itself is 5-star and has great bedrooms, bathrooms and a nice living area. The pool and upstairs deck in particular, were lovely areas to relax with friends.

The staff at the villa were friendly and approachable, always willing to help! Elizabeth, the villa manager, was very helpful and would often make restaurant bookings for our group and recommend places for us to visit/eat. We were all sad to say goodbye to her and the rest of the staff.

Although the villa is not in the centre of Seminyak, the area was lovely and since Nyoman (the driver) was available to drive us wherever we wanted, getting around was simple.

Overall, this is a beautiful villa which I would highly recommend to anyone visiting Bali. We were all very sad to leave and are planning to go back!

How easy was it to book the property? How helpful were the directions to the property?
Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Traveling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiran D
Kuala Lumpur, Malaysia
1 review
“Home away from Home”
Reviewed June 11, 2014 for a stay in June 2014

Zolina villa was indeed a beautiful villa with a beautiful pool. We were greeted by smiling staff, cool juice and towels which was much appreciated. The bedrooms are well furnished and huge, especially the master room. Elizabeth , the villa manager( always with a smile) tried her very best to accommodate all our request as did all the other staff. We were offered 2 extra single beds at no extra cost for my children and a cake for my birthday, which was a nice surprise.

The downside to this villa is that you have to depend on transport to get you anywhere and that can cost a lot depending on your group size. Be sure to confirm the use of the driver ( lovely Pak Nyoman) and car as advertised before your booking .. 8 hours a day is
only for localized trips.

For those of you looking to include a "chef" in your booking , please take note that the "cook cum cleaner " is only comfortable cooking local Indonesian dishes. If you are after variety, eat out ! I prepaid a daily rate for a chef and it was agreed that i only had to pay for the groceries but was told by Elizabeth ( Manager) that it did not include Breakfast which was an additional USD10 per person daily for toast and eggs!

Please ensure all your request and entitlement are clear before booking this property.

How easy was it to book the property? How easy was key pickup/access to the property?
Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Liked best: The pool
Liked least: The hidden cost
Traveling group: Extended Family
Would you recommend this hotel to a friend?   No.
Recommended for:
People with disabilities Older travelers
  • Was the property as advertised?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Monica, California
Reviewed May 30, 2014 for a stay in February 2014

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The pool!
Traveling group: Friends
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Rachael L
Darwin, Australia
Level 4 Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Very Beautiful”
Reviewed May 17, 2014 for a stay in May 2014

everything went to plan we were picked up from the airport and stopped to get food along the way. arrived at the villa with a welcoming party with juice and cold hand towels which were very very refreshing. we were left to settle in once we were given a tour of the beautiful place. We had our breakfast cooked for us the next morning by the chef which was very nice and we then left the villa for our first outing - now that the sun was up we could see where we were located and that was on a dirt track in the middle of no where tucked away where there were no shops in site. we had to rely on our driver to take us every where to get food in drinks - I personally do not like to rely on someone but I dealt with it - I prefer freedom on leaving a room and searching for a restaurant or shops but we couldn't do that.... one of our family members went for a run in the morning down the road but was chased by dogs so I don't recommend you try that. it was great having a massive pool to our selves and back yard for our little one to kick a ball around. one weird thing was I noticed some people coming and going - walking through the back yard - don't know who they were but im guessing they were visitors of the residence attached to the villa - but was kind of freaky - there is also 24hr security with a guard dog who is so cute but very timid you cannot pat him he growls at you.... but we did have a lovely stay we did not want to leave but I think if I come back to Bali again I want to stay some where I can have freedom to walk to a shop or café.

How easy was it to book the property? How easy was key pickup/access to the property?
Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Liked best: the beds were so comfortable - had the best sleep of my life
Liked least: location
Traveling group: Extended Family
Would you recommend this hotel to a friend?   No.
Recommended for:
Families with young children Large groups
  • Was the property as advertised?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley M
Buderim, Australia
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Something for everyone”
Reviewed August 28, 2013 for a stay in June 2013

We felt welcome from the first minute of our arrival. We never saw a frown for the 10 days we stayed at Zolina. Nothing was too much trouble, you just have to ask. Staff learned our coffee order for when we first awoke and we often had that around the pool while breakfast was being prepared. As the staff have their own private area on the premises they would just appear once we went shopping or out for a while and cleaned the villa, etc - we did not know they were there. A knock on the office door was all it took for Debbie (the manager) to appear with a smile and attend to our requests, answer our questions or offer advice.

We ate in for breakfast and we were never left hungry. By day 10 I was probably looking for something non-egg based, but there was always a fruit platter provided. The villa has a full kitchen so breakfast alternatives could be purchased as well as for the odd lunch we had there. As the heart of Seminyak is only a short drive away (I would not walk it) and the villa has its own car and driver we visited Eat Street every night.

The location is far enough out of the hussle and bussle to feel like you are retiring to your own oasis every day when you return. But it is only 5 drive to the heart of Seminyak and a little further into Legian. We arranged with the driver to drop us off and we would just walk until we were tired then phoned for a collection, within 15 minutes we were on our way back to the Villa.

We had 3 families, including a 3,4 & 15 year old, and everyone could find their own space. The 25m lap pool provided exercise for some everyday and a sanctuary to relax whether in or out of the water. It was used every day.

There is 24hr security and CCTV. The office off the master bedroom has a visual of the cameras on the TV screen so you can see the activity for yourself. This was important to us with a young family.

The availability of a car/driver and all the other benefits of this villa far outweighed the location not being within easy walking distance of shops. Something we were apprehensive about when making the booking, but proved to be a justified leap of faith.

The villa is every bit a stunning as it looks on the internet. However it is much larger than you can assess from the pictures.

Dislikes - none.

How easy was it to book the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Plenty of room to move, both in & around the villa. Quiet
Liked least: Nothing
Traveling group: Extended Family
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth Australia
Reviewed April 21, 2013 for a stay in April 2013

Value Rooms
Location Cleanliness
Check in / front desk Service
Would I recommend this vacation rental to my best friend?  
Recommended for:
Luxury-minded travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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