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“swiped credit card twice”

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Towson University Marriott Conference Hotel
Ranked #3 of 6 Hotels in Towson
Certificate of Excellence
New York City, New York
Level 6 Contributor
58 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“swiped credit card twice”
Reviewed August 22, 2012

this hotel swiped our credit card twice. we were a group of 5 rooms and they used my card for 2 of the rooms. i was only in one room! they refused to take the charge off because they said the other customers paid cash so i must have had 2 rooms.

Stayed April 2012, traveled with family
Helpful?
Thank pheslie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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290 reviews from our community

Traveler rating
    98
    116
    36
    19
    21
See reviews for
103
27
19
106
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Dallas, Texas
Level 6 Contributor
113 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed August 9, 2012

The location served its purpose. The room was nice, but the pillows sucked. A nice walk to and around campus is lovely. It's a little longer to the mall, but it was a nice day for a stroll. It was worth the walk.

Room Tip: They don't do room service, so you have to go pick up your food.
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  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Renee R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia
Level 4 Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed August 8, 2012

This hotel is either new or recently renovated - everything is updated and attractive. Lots of space in the suite - great to be able to stretch out and not need to work in the bedroom, and many free amenities - internet, parking, newspaper. Really terrific service too, all staff was friendly and helpful. Perhaps nicest of all was their willingness to give me late checkout at no extra cost. I realize the hotel wasn't busy, but that doesn't stop other hotels from denying that request. My room was a bit pricey, I wish now I had shopped around on the Internet before I just asked for the corporate account rate. But, all in all a comfortable experience with top service.

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank QuietTravelerInVA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baton Rouge
Level 5 Contributor
70 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed August 5, 2012

The hotel is located near plenty of restaurants and shopping. The hotel was completely sold out but it never appeared crowded. My family and I stayed in a 3 bedroom suite there were a few minor issues but maintenance quickly repaired them. The 3 bedroom suites only have 2 Televisions (1 in the master and another in the living area) My suggestion to the hotel is to put a television in each bedroom. The hotel staff was helpful with the exception of the hostess in the breakfast area.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank damck2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
U.S.
Level 5 Contributor
92 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed August 3, 2012

This hotel has a government rate of about $90 a night, and for that you get a large and quiet two-room suite: large living room with a comfortable sofa, big working desk to spread out and flat screen tv, large bedroom separated by a door that closes, with a comfortable king size bed and another tv, huge walk-in closet in the bedroom, large closet in the living room, a dining room area with a dining room table, a kitchen with a half-size refrigerator, microwave, dishwasher and sink, and all plates and utensils (no oven/stove though), a breakfast counter with two chairs, a coffee maker resupplied each day with coffee and cream, a large bathroom with a big and comfortable shower, and a balcony. The concierge is very helpful. The restaurant is open until 11 and has a varied menu to eat in or take out and the food is good. I would highly recommend this hotel. The only thing that could be improved is the somewhat dated decor.

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, Pennsylvania
Level 5 Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed July 27, 2012

This is a favorite retreat for my husband and I. The rooms (suites) are extremely roomy for a family of 4 or more. The full kitchenette is a plus!! Our latest executive suite had 3 tvs and more than enough space and sleeping area for 4 more. There are 2 parking garages that will take you directly to your room floor. You cannot go wrong with a stay at this Marriott, especially with the great rates. As an extra plus you are located within walking distance to the Towsontowne center for small- higher scale shopping. The mall is extremely bright and inviting. There are a variety of restaurants in the immediate area as well as a large food court in the mall. For those that may not want to go out, food delivery from the hotel or area eateries and restaurants are also options.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheAdventures
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denville, New Jersey
Level 4 Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed July 16, 2012

I travel frequently to Hunt Valley, and the hotels in that area are getting a little tired. This was a nice change of scenery! The rooms in this hotel are huge - I had a livingroom, full kitchen, den, bedroom and large bathroom, plus a balcony overlooking the Towson University campus. The staff was friendly and helpful - when I had trouble with my room key, the woman from the front desk came up with me to help me out. Parking is around back, in a parking deck (a little inconvenient, but no charge). The concierge lounge was well stocked and the women working there were very friendly. On my next trip to Hunt Valley, I'll book a room in Towson instead!

Room Tip: I think all the rooms in this hotel are suites - hard to go wrong!
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  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kori P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Towson University Marriott Conference Hotel

Property: Towson University Marriott Conference Hotel
Address: 10 West Burke Avenue, Towson, MD 21204-7008 (Formerly Burkshire Marriott Conference Hotel)
Phone Number:
Location: United States > Maryland > Towson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 6 Hotels in Towson
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Towson University Marriott Conference Hotel 3*
Number of rooms: 191
Official Description (provided by the hotel):
The conveniences of home merge with the perks of hotel living at the Towson University Marriott Conference Hotel. Conveniently situated next to Towson University in the suburbs of Baltimore, Maryland, our all-suite hotel caters to extended-stay visits. Each of our modern, light-filled suites features a balcony, a fully-equipped kitchen, and separate living and dining areas for a homelike experience. Ideally suited for both families and business travelers, guests can enjoy perks like complimentary Wi-Fi Internet and a 24-hour fitness center during their stay with us. Consider hosting your small business meeting or wedding in our elegant venue space and be sure to visit the University Club at Towson, our hotel's signature restaurant. And you'll be thrilled with our excellent hotel location - just a short drive away from great shopping and entertainment in downtown Baltimore. We look forward to hosting you at the Towson University Marriott Conference Hotel. ... more   less 
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Also Known As:
Towson University Marriott Hotel Towson
Marriott Conference Center Towson
Towson Marriott
Marriott Towson

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