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“Good value, nice rooms”

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BEST WESTERN Plus Towson Baltimore North Hotel & Suites
Ranked #2 of 6 Hotels in Towson
GreenLeadersSilver level
Toronto
Level Contributor
51 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
“Good value, nice rooms”
4 of 5 bubbles Reviewed August 15, 2013

We travelled to Baltimore for a weeding and spent a weekend at this hotel. We picked this hotel as it was only few minutes away from the hotel where the wedding reception was held. It also seemed to be the best price for this area. We arrived at the hotel after 10 pm and were informed that the restaurant was closed. The lady at the reception gave provided us some options if we wanted to have dinner delivered to the hotel as well as if we decided to eat out. We opted for delivery as we were quite tired to drive around.
The room was big and clean and the bed was very comfortable. There were many guests at the hotel as the parking was full, but it was still quiet and we could not hear anyone walking around or talking loud.
Breakfast was good, not a big choice of times, but enough for someone who prefers a light morning start. The staff at the lobby bar was nice and friendly. I also needed some assistance with my dress and asked one of the maids to help me. She was very pleasant.
I regret for not bringing the swim suit. The pool looked very clean and it was not busy.
I would stay again at this hotel if I happen to travel to Baltimore area.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Globalina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BridgetDely, Director of Sales at BEST WESTERN Plus Towson Baltimore North Hotel & Suites, responded to this review, August 19, 2013
Thank you for taking the time to write such an informative review. We really appreciate it when guests tell us how we're succeeding in making their stay comfortable and relaxing. We look forward to seeing you in the Towson area again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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547 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
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  • German first
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English first
Richmond,VA, United States
1 review
4 of 5 bubbles Reviewed August 9, 2013

I stayed here for about 10 weeks. The hotel staff at the front desk were excellent and went out of their way to make my accommodations comfortable and easy. The guest rooms were clean and beds were comfortable.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Gregory E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BridgetDely, Director of Sales at BEST WESTERN Plus Towson Baltimore North Hotel & Suites, responded to this review, August 19, 2013
We're so glad that you enjoyed your stay with us! Our staff really goes out of their way to make every guest feel like it's their home away from home. We hope to see you in Towson again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York, United States
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed August 5, 2013

This hotel next to the Towson Mall and street eateries has an excellent location just off I695 at Cromwell Bridge Road and 20 minutes from Inner Harbor. I have stayed here more then 15 times and the staff and place are excellent. The management company running the hotel takes great pride. Shonna at the front desk is a real delight to work with.

  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Harry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BridgetDely, Director of Sales at BEST WESTERN Plus Towson Baltimore North Hotel & Suites, responded to this review, August 7, 2013
We really enjoy hearing about all the great ways we keep our guests happy. It is always our goal to make everyone feel right at home and it looks like our staff is doing a great job. Thanks for letting us know! We look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Holland, Michigan
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed August 2, 2013

This is an older property, in pretty good shape. Based on the fascia on the top of the hotel, it used to be a Holiday Inn. Our room was quite large. We had two double beds, and it was clean. The included breakfast was well stocked. The pool hours were a bit strange, closing the pool at 8pm? I believe the pool opened at noon. It was a quick and easy drive into the Harbor area, around 20-30 minutes depending on traffic. There are some nice restaurants in the general area, typically 3-5 miles away. There is nothing directly around the hotel in terms of food. It has easy access off 695. The staff is very helpful.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DutchBrad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BridgetDely, Director of Sales at BEST WESTERN Plus Towson Baltimore North Hotel & Suites, responded to this review, August 5, 2013
Thanks for writing such an informative review. We love the hear what our guests like about us and where we can improve. We're so glad you enjoyed your stay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mexico
1 review
3 of 5 bubbles Reviewed August 1, 2013

We received excellent assistance at the front desk. We had made a reservation at a different hotel by mistake, it was 11 pm at night and they where very helpful in getting us a room at a good rate to fit our group and helped us try and resolve the situation with the other hotel. Just generally wonderful customer care! The rooms where a good value for the price, however the room we received smelled strongly of cigarette smoke. Other than that everything as great. The shuttle for the airport arrived promptly and the driver was also very helpful and nice.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Lindsey M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BridgetDely, Director of Sales at BEST WESTERN Plus Towson Baltimore North Hotel & Suites, responded to this review, August 5, 2013
Thank you for letting us know how we're doing. Our staff is such a big part of making our guests feel right at home when they arrive and we're lucky to have such a great group. I apologize about the smoke smell, we are working to better prevent others from smoking in the hotel. We look forward to seeing you in the Towson area again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockton, New Jersey
1 review
5 of 5 bubbles Reviewed July 30, 2013

We enjoyed our stay every time we are there. Just excellent service and staff to go with it and the room which was spacious and clean... Love those pillows also, can't wait to put my head on them we sleep like a baby all night., in fact, we plan on buying them for our home too... Bridge is the best.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barbara C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BridgetDely, Director of Sales at BEST WESTERN Plus Towson Baltimore North Hotel & Suites, responded to this review, August 1, 2013
Thank you for sharing your experience with us. We really love to hear about what makes our guests happy. Can't wait to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
1 review
5 of 5 bubbles Reviewed July 19, 2013

Excellent. We stayed here last fall. We had a great experience last year so we decided to stay this summer. We will be in MD in the fall again and will stay there again and then the following summer. Bridget is awesome!

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Lisa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BridgetDely, Director of Sales at BEST WESTERN Plus Towson Baltimore North Hotel & Suites, responded to this review, July 22, 2013
Thank you for letting us know how much you enjoy staying with us! We look forward to hosting your group again and will continue our relationship with great service and value. We love hosting sports teams for the tournaments in the area. Can't wait to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Plus Towson Baltimore North Hotel & Suites

Property: BEST WESTERN Plus Towson Baltimore North Hotel & Suites
Address: 1100 Cromwell Bridge Road, Towson, MD 21286-2216
Phone Number:
Location: United States > Maryland > Towson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Towson
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Plus Towson Baltimore North Hotel & Suites 3*
Number of rooms: 129
Reservation Options:
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Also Known As:
Best Western Plus Towson Baltimore North Hotel And Suites
Best Western Plus Towson Baltimore North Hotel Towson
Holiday Inn Towson
Towson Holiday Inn

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