We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“OK place”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Sheraton Baltimore North Hotel
Ranked #1 of 6 Hotels in Towson
Certificate of Excellence
Reviewed July 25, 2014

Stayed at this hotel for a lacrosse tournament. Parking is an added charge @ $9.00/day. Rooms are clean, bed reasonably comfortable. Bathroom was a bit 'tired' - ceiling needed repair and caulking was used instead of grout on the tile in places where previous leaks had seeped through.
Generally, the place needs an update and I did see decorators with idea boards circulating around with mgmt= so change is coming.

Big plus is the Starbucks coffee for guests! Did not eat at resturant, but large mall is nearby and hotel has private overpass to access.

Thought the price was a bit high for location and date and desk was not able to negotiate any rate booked online.

  • Stayed: July 2014, traveled with family
    • Location
    • Cleanliness
    • Service
Thank Eric_H1872013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca A, Manager at Sheraton Baltimore North Hotel, responded to this reviewResponded August 5, 2014

We are excited to let you know that we are in the process of making many upgrades to the property that will hopefully bring life to some areas that you mentioned in your review. Thank you for sharing these comments with us. We are glad to know you were able to enjoy the Starbuck's coffee, clean rooms, and prime location of our hotel. In the future we hope to see you again and would love the opportunity to show you the improvements when they are finished.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (740)
There are newer reviews for Sheraton Baltimore North Hotel
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

427 - 433 of 740 reviews

Reviewed July 21, 2014

Clean hotel. Water bottles that most hotels charge $5 for are only $1.
Great bartender, when your there say hello to Zack.
Nice white sheets and blankets. Every one was so pleasant. Coming from
North Jersey I'm not really used to that.
Didn't bring my dog but it is pet friendly.

  • Stayed: July 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Thomas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca A, Manager at Sheraton Baltimore North Hotel, responded to this reviewResponded August 5, 2014

We always enjoy reading about the positive experiences our guests have while staying with us. Thank you for giving your time to complete a review, it means a lot to our associates and we look forward to seeing you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 21, 2014

Large pleasant room and nice bath. TV not working when we checked in. Front desk said they'd send up engineer to fix. After 30 minute wait called front desk and was told there wasn't going to be anyone to fix TV till morning, but they would move us to another room. Since we already unpacked we declined. They said they would adjust room charge but didn't. Had breakfast in hotel restaurant, not taking advantage of free breakfast included in room charge (we looked into free breakfast and left after just coffee--unattractive room, few options, crowded and hot). Restaurant had buffett with inferior offerings, stale breads, tasteless pastries, and poor custom made tasteless omelets. Very poor choice for breakfast although the room was pleasant as was the wait staff. Would not go back to hotel.

Room Tip: Make sure everything in room works before unpacking.
  • Stayed: July 2014, traveled with friends
    • Rooms
    • Cleanliness
    • Service
Thank PRexx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca A, Manager at Sheraton Baltimore North Hotel, responded to this reviewResponded August 5, 2014

Thank you for providing us with your feedback on your recent experience at our hotel. We certainly need to apologize for the lack of services you received with us. It is always our goal to ensure each guest has a positively memorable stay and we obviously failed you here. There is no excuse for the lack of quality of food that you experienced during your breakfast and have provided your feedback to our culinary team for follow up. In the same light there is no reason that everything should have been in working order in your room prior to arrival such as your TV. Again thank you for bringing each of these items to our attention and we do hope that in the future you would be willing to give us another chance.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 13, 2014 via mobile

We stayed at this hotel for the July 4th holiday weekend and were pleased with our stay. The rooms are clean, the beds are extra comfortable. This is not a fancy or high end hotel but is quite nice nonetheless. It is located across from a mall with a walkway which is convenient in case you forgot to pack anything. The staff were exceedingly helpful- they even left me directions slid under the door to help me find my grandmother's grave. The only down side to this hotel, and I have the same complaint with ALL hotels is lack of real wheelchair accessibility. I booked a handicap accessible room for my son which had hands rails etc but a regular tub with no bench seating. For people who truly can't walk the shower situation is abominable (but again, it is the same everywhere). I would still recommend this hotel if you are in the area. Note- the parking situation is tedious and you do have to pay for parking, but convenience always has a price.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank LauraelR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca A, Manager at Sheraton Baltimore North Hotel, responded to this reviewResponded August 5, 2014

We appreciate your time in completing your review in regards to your recent stay at Sheraton Baltimore North. Thank you for your positive feedback in regards to your overall experience, location, and cleanliness of the hotel. We do want to ensure you that we do offer guests utilizing our accessible rooms shower benches and raised toilet seats should they require them and want to apologize if this information was not made available to you. We should have made sure that you were offered these amenities during your time with us and we failed you if we did not. Thank you for bringing this to our attention so we can ensure that the availability of these services are made available to all guests. Again we appreciate your time and your feedback and look forward to seeing you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 8, 2014

I booked this hotel for out of town relatives that were here under difficult circumstances. The entire staff went out of their way to make their stay as pleasant as possible. The room space was adequate, the restaurant convenient, but the high marks are for the top notch customer service--from the front desk to the wait staff in the restaurant.

Room Tip: Great treetop views from the 12th floor.
  • Stayed: July 2014, traveled with family
    • Value
    • Rooms
    • Service
Thank giftissa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca A, Manager at Sheraton Baltimore North Hotel, responded to this reviewResponded July 13, 2014

We are happy to know that our team helped to create a memorable experience for your family during their time with us. Thank you for giving your time to complete this review. We look forward to their next visit!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 7, 2014

After reading a few negative resorts, we were concerned, but booked because the location is near our daughter's home, and the hotel is next door to Towson Mall and just about a half mile from the expressway loop (695).
We were pleasantly surprised. Our room was larger than average, very clean, and overall better than we anticipated, free Wi-Fi. The parking in the garage was only $9 per night (we are used to paying $35-$40 in Chicago). We stayed 3 nights over the 4th, and will stay there again.

  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Service
Thank Ursi-Elgin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca A, Manager at Sheraton Baltimore North Hotel, responded to this reviewResponded July 13, 2014

Thank you for giving us a chance and for allowing us to show you what a great hotel Sheraton Baltimore North is. We are appreciative of your kind review and look forward to seeing you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 5, 2014

I've stayed here a few times and generally enjoy it. I think its a bit silly that you have to pay to park in a suburban hotel, but that's how it is here. Rooms are clean, comfortable and the location is great. I think it is slightly overpriced ($200/night is the general minimum cost), but very comfortable.

  • Stayed: June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank rbdiaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca A, Manager at Sheraton Baltimore North Hotel, responded to this reviewResponded July 13, 2014

Thank you for taking your time to review your experience at our hotel. We are happy to know that you were comfortable while staying with us and that you were able to enjoy our prime location. We appreciate your loyalty and look forward to your next visit!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Towson
0.8 mi away
Towson University Marriott Conference Hotel
1.5 mi away
Best Western Plus Towson Baltimore North Hotel & Suites
4.1 mi away
Hampton Inn & Suites Baltimore North / Timonium
Show Prices
Show Prices
Show Prices
2.7 mi away
Radisson Hotel North Baltimore
4.0 mi away
Holiday Inn Timonium
Holiday Inn Timonium
#2 of 3 in Timonium
197 reviews
4.3 mi away
Radisson Hotel at Cross Keys
Radisson Hotel at Cross Keys
#24 of 67 in Baltimore
633 reviews
Show Prices
Show Prices
Show Prices

Been to Sheraton Baltimore North Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Baltimore North Hotel

Address: 903 Dulaney Valley Rd, Towson, MD 21204-2686
Location: United States > Maryland > Towson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Towson
Price Range: $138 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Baltimore North Hotel 3.5*
Number of rooms: 283
Official Description (provided by the hotel):
Sheraton Baltimore North Hotel is connected by skywalk to the Towson Town Center Mall and adjacent to Goucher College. We are 15 minutes from Baltimore's Inner Harbor, Oriole Park/Camden Yards, Ravens M&T Stadium, and Timonium Fairgrounds. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Priceline, Hotels.com, Travelocity, Hotwire, TripOnline SA, getaroom.com, Cancelon and HotelQuickly so you can book your Sheraton Baltimore North Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Towson
Sheraton Baltimore
Baltimore Sheraton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing