After a long flight from the West Coast, we ate at the Pho Restaurant because we didn't feel like going out elsewhere for dinner. We like Vietnamese food, so we were looking forward to an enjoyable meal. I couldn't tell who worked there and who didn't because there were no uniforms. Unfortunately, there was only one waiter for the entire dining room that evening (hope that's the result of someone calling in sick rather than deliberate understaffing). The gentleman that sat us and started to take our order couldn't answer my daughter's menu questions. It turned out that he didn't work at Pho, he was "just helping out." He had to go consult with the waiter to answer our questions. When our food arrived, it was pretty bland. There were various chilis at the table, but we had no idea which ones would be appropriate with the dishes we ordered, or how hot (or not) they were. No one could advise us. We never saw the official waiter the entire time we were there.
I'm giving Pho two stars instead of one, assuming that they were just having an accidentally understaffed evening.