We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Just wonderful”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Palm Garden Amed Beach & Spa Resort
Ranked #5 of 19 Hotels in Amed
Certificate of Excellence
Reviewed December 25, 2012

We've spent 5 days at the Palm Garden resort in Amed and had a wonderful time. The owners are very friendly and they're always reachable for questions and advice and the hotel is intimate and cosy. Just in front of the hotel is a wonderful coral reef, highly populated with the most beautiful fishes, where we went snorkeling with the kids several times a day. The rooms are beautiful, the outdoor bathroom is great, the food is delicious, the staff is very friendly,... Highly recommended!!

  • Stayed: August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Lander W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (303)
Traveler rating
Traveler type
Time of year
Language

88 - 94 of 303 reviews

Reviewed November 27, 2012

There’s so much I want to say about Palm Garden Amed Beach & Spa Resort that I’m not sure where I should begin, so how about first impressions?

On the approach to Palm Garden Amed Beach & Spa Resort, we drove past other resorts and hotels, all in various stages of disrepair and I was forming the impression that Amed as a whole was a grungy destination at best. But once our car pulled up outside our resort, however, we were suddenly in a whole new world where the buildings and their grounds were fresh, clean, modern and with an appearance suggesting that the resort was just weeks old rather than its actual age of 2 years. The entrance was superb with its colourful plants and sandstone walkways.

We were greeted by eager Balinese staff who whisked our luggage away to our room as we checked in, and then invited us to relax in the resort’s open-air foyer while enjoying our arrival drinks. It was then that the resort’s Swiss owners, Anna and Orlando, walked over and introduced themselves, welcoming us to their little piece of paradise. (At this point I need to mention that in all our years of travels, we have never been greeted by a resort/hotel’s actual owners; we chatted with them for some time and they explained the history of the resort, how it was built – and why – and what we could expect during our stay. The fact that they made the time to greet us only contributed to this perfect first impression of their resort.).

Walking from the reception foyer through to our oceanfront villa, this ‘first impression’ carried through; the resort was stunning, with thoughtfully presented statues and of course manicured gardens featuring swaying palm trees, all set amongst the open-air restaurant, and infinity pool complete with its large dolphin statue fountain feature. All of this looks out onto the spotless adjoining beach with its colourful array of fishing boats used by the local fishermen next door (more on this later). The beach is carefully maintained and is a world away from adjoining beaches sadly littered with rubbish.

We were led to our villa by the resort’s owner, Anna, and the ‘first impressions’ continued to flow… the private infinity pool that adjoined the villa; the private deck chairs and the views out to the ocean. Walking into the villa, the first word uttered is, “WOW!”. The villa (and this is the case with the other villas too) is beautifully decorated with local art and features an amazing outdoor bathroom that looks up to the surrounding hills and palms. The shower includes a large ornate granite feature (see photos), all illuminated with modern feature lighting that shows off this standout ‘room’. Nighttime is magical! Every feature of the villa, right down to the tap-ware is outstanding and leaves a strong impression that no expense was spared. The villa includes modern remote-controlled air conditioning as well as a ceiling fan; a bar fridge, wardrobe and electronic safe are also included. The villa was stunning in every way imaginable.

What made our villa a standout was the adjoining private infinity pool. During our stay (17Nov-24Nov 2012) there was little sea breeze at night so the pool was most welcome after we returned from dinner each night; relaxing in the pool, looking up at the stars and listening to soft, breaking waves; Palm Garden Amed is a magical place at night!

The resort’s restaurant sits within a large, open-air area complete with traditional Balinese thatched roof, ceiling fans, water features and feature lighting. The menu includes local dishes as well as European dishes, plenty of drink options that include beer, wine and spirits and local fruit juices/Lasis to keep thirsty guests satisfied in the humid Balinese climate – in fact, I think I consumed my own body weight in Mango juice drinks (blended Mango and ice) and Banana Lasis! All superb!

I’ll breakdown the restaurant’s menu as best I can. In nutshell, you could eat in the resort’s restaurant every day and be satisfied; the food is good and of high quality and the menu varied enough to keep you from getting bored. The Indonesian dishes include the usual choices you’d expect such as Nasi Goring and plenty more, all of which are excellent and surprisingly inexpensive for what you’d expect from a typical resort. In fact, the items across the menu were all reasonably priced although obviously more expensive from the other ‘local’ restaurants close by, but this is to be expected. Regardless, we ate at the resort’s restaurant without ever feeling we were being ‘fleeced’ of our cash; the meals we had were always good value.

The European menu options were mostly excellent (the owners are Swiss, and Anna is also a chef so it’s understandable that there’s going to be Euro choices here); I tried the Wienna Schnitzel and the numerous pasta dishes, all of which were excellent and well priced (living on local dishes every day for every meal may seem like a fun thing to do at first until you realize you’ve been eating rice and chilli every day!). So, European dishes are welcome; thank the Gods that this is a resort who gets them right.

If you want to get out and explore the other restaurants dotted along the road outside, there’s plenty of options depending on how far you’re prepared to walk. We walked for just 15-20 minutes to good restaurants so don’t feel like you’re ‘trapped’ within the resort. It’s safe walking around the surrounding villages close by at night. But honestly, we kept going back to the resort’s restaurant because of the good selection and quality of the food. But it’s good to know that there are other options if you feel the need to explore a little.

The staff here are employed from surrounding villages and do their utmost to ensure that you have a happy stay. Everything from bringing meals or drinks to enjoy at your villa as you rest ‘pool-side’, to arranging dive trips and snorkeling, is all handled with professionalism and delivered with enthusiasm.

But it’s now that I drop in a small disclaimer about the local staff.

It’s important to remember that Amed only received electricity around 10 years ago, and that the locally employed workers are, for the most part, farmers/fishermen (or from farming families) who have lived in their respective farming communities for many decades. Therefore, for the staff to step into a world of luxury where they’re expected to speak any number of languages including English, German, French, and deliver customer service in positions unheard of just a few years ago, it’s not unreasonable to expect that things may go awry from time to time during your stay.

For example, ordering something from the menu (although your order is repeated back to you each and every time you dine in the restaurant or order ‘room service’) may not always go to plan as we discovered on a few occasions. But to be frank here, this is to be expected and doesn’t place this otherwise spectacular resort under any different light (as some reviewers are quick to criticize). Training these local staff is a challenge and then some, so my advice is to “cut the local staff some slack” by understanding that they’re not only delivering service in a language/s that’s rather new to them, but working jobs that are quite foreign to them in so many ways. These people aren’t used to this type of work, so it’s going to take time for them to get this stuff right and to a standard enjoyed by resorts in places such as, say, Hong Kong, Singapore and so on. What you will find at Palm Garden Resort, however, is eager staff who smile, laugh and want to practice their language with you. I’ll take this any day over non-plussed staff working in resorts in other countries who’d rather be at home watching TV.

The amenities at the resort include a spa treatment center (also beautifully designed and decorated), a small shop selling sarongs, local art, etc. (and reasonably priced, by the way), and, of course, a fantastic reef for snorkeling in both low and high tides (and perfectly safe). If you’re into diving, the staff can help you book a dive expedition (we used Euro Dive and they were brilliant – don’t look elsewhere). If you’re not into diving but simply want to enjoy snorkeling, the resort can hire to you snorkeling gear for a small fee. Beach towels and a complimentary sarong for use during your stay, are also provided on request.

So, bad points? To be honest I couldn’t think of anything I’d care to mention and I guess that’s where the resort excels. Small detail is this resort’s strong point. Things such as daily room maintenance and fresh towels, complete with frangipani flowers placed amongst new towels and decorated bedding. I guess that if I tried hard enough I could find things to criticize but there’s no need. Some reviewers complain about the lack of wi-fi, the lack of television or the local staff who don’t do something expected from staff in such a high-end resort (which hopefully above I explained why). Wi-Fi isn’t available because of an Internet bandwidth issue that the resort owners are working hard to rectify with the local service provider (in short, wi-fi simply wasn’t viable but this could change at any time). No television is in my view a plus, and the lack of Wi-Fi was also nice because it kept us away from being glued to our phones and tablets (there is, however, a common PC with internet at reception if you need to access email, etc.). There’s no charge for using the resort’s computer.

Finally, as we checked out and settled our bill for the 7 nights we stayed here (the restaurant bill was surprisingly low especially as I drank enough fresh banana and mango juices to last a lifetime), the owners came to thank us and to wave us goodbye as we climbed into our car for the trip to the airport; a local staff member placed flowers into our hair. I’ve never been seen off by a hotel’s owners in all my years of travel, and as ‘common’ as this may be in Bali, it’s not a given.

To say I’d recommend Palm Garden Amed Beach & Spa Resort would be an understatement. From the moment we pulled up outside to the grateful farewell as we left 7 days later, our stay here was as perfect as we could have imagined. My advice is to arrive here without expectation, and to simply relax, switch off and get into the local atmosphere provided by the adjoining fishing village. Virtually every morning you’ll be treated with the spectacle of the fishing boats coming into shore with their catch of Mackerel and the hive of activity as each fisherman’s family helps to drag their boat up onto the sand. This is life, Amed style, and you get a front-row seat when you stay here! Almost forgot: order the banana pancake with honey for breakfast. We’ll be back!

Room Tip: The beachfront villas (there are two) are superb and include a private pool and deck chairs. We didn...
See more room tips
  • Stayed: November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Tim R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2012

We stayed for 5 days in one of the small attached bungalows at Palm Garden. Initially I was disappointed that we didn't have little extras like a safe, internet, tv etc. However, we soon learned that the benefits of Palm Garden and Amed far outweighed those minor details. This was the first beach in Bali where we could walk without being constantly harassed by hawkers, swim in the beautiful warm ocean a few steps from the property, and laze around the pool and watch the fishing boats come back with their catch (never got up early enough to watch them leave). The Swiss owners live on site and keep an eagle eye on the operation so everything is spotless, food is delicious, and the property constantly maintained. Amed Beach isn't very touristy - there are only two resorts on the bay and in between them is a typical Balinese village with friendly people going about their business. We mostly ate at Palm Garden, but did try Sails and Life in Amed - both were good.

Stayed: November 2011, traveled as a couple
2  Thank covecutie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2012

After 10 days at various places in Bali, we spent 5 nights at the Palm Garden in Amed. The last days of our vacation. We could not have hoped for more. The Palm Garden is a wonderful small resort with all amenities for a relaxing and enjoyable vacation. We initally booked a small bungalow, but switched to a villa upon our arrival. Although the bungalows are very nice, we preferred the more spacious villa, where we had our own terrace with sea view. The bathroom alone was worth it with the unique shower set in the half open. The beach in front of the resort is public, but this is definitely not a minus. Except for the local fishermen, hardly anybody else is on this beach. In the morning, one can observe the fishermen returning from fishing with their colourful boats. Snorkeling is also a treat. It is enough to step into the water right in front of the hotel and endulge in the underwater world with corals and a myriad of fish.
While for some the lack of WIFI or a strong mobile signal might be a problem, we enjoyed being truly on vacation at least for a couple of days. The staff is very friendly and helpful and the owners very welcoming. They are proud of their resort, and rightly so. I will definitely recommend this place to my friends.

Room Tip: Go for a villa if you stay for more than 2 nights. It's worth it.
See more room tips
  • Stayed: September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank NL_Suisse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 31, 2012

Palm Garden is probably at the higher end of Amed's accommodation tree, price-wise, but the fastidious attention to cleanliness, fit and finish here make it feel worth it. PG is only small (bonus) but with a genuine on-the-beach location, difficult to beat. Staff are well trained and, although supply of raw materials here is apparently problematic, the cooking is very good. I would like to see WiFi at this price. If, like me, you enjoy meeting others en vacance, this is probably not the right place. The restaurant/bar scene is not convivial to mixing. The daily life of a fishing village might sound like brochure hyperbole, but you cannot escape the boats that sail in each morning with their fresh mackerel. Just don't ask Palm Garden to serve it... They don't seem to think their guests will be interested in this particular fish. Odd.

Room Tip: We booked at reception fleeing a lesser place, but Agoda seems to be the way to go for best deals in...
See more room tips
  • Stayed: August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2012

After a busy 9 days of diving and snorkeling around Bali we decided to book our last night at Palm Garden Resort. It was the perfect relaxing, chilled way to end our holiday. The bungalow room was more than adequate for our needs, the bathroom was luxurious with beautiful finishes. The entire resort has been designed and built to perfection with finishes you would expect to see in the top hotels along the Med and the food and service was of the highest standard. The most important thing for us was the excellent snorkeling right in front of the hotel with easy access through the reef head, and we saw brain corals as big as a mini car and many species of fish. This is a snorkeler's paradise.
We found the hands-on appproach of the owners - Anni and Orlando - to be fantastic, and their attitude to be friendly, courteous and professional.
When we return to Bali this friendly resort will definately be one of our stops. It's a little more expensive - but you get what you pay for!!

  • Stayed: August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Snorkelingbuddies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2012

Our family stayed at Palm Garden in early August and had a lovely experience!
The staff were very welcoming and attentive throughout our stay (I'm really struggling to understand how they could be considered rude and unhelpful as mentioned in a previous review!).The owners were polite, friendly and well organised; they worked hard to make sure that the resort is kept immaculate and efficiently run. They have a genuine interest and love of the local area and are obviously keen to offer you the opportunity to gain an insight into local village life.
The resort is adjacent to a fishing village where every family has at least one cockeral - needless to say it is noisy early every morning so you should bear this in mind when booking. It's not really a failing of the resort - just a consequence of being next to a fishing village which wakes very early! Having said that, the resort itself is peaceful and has a lovely tranquil feel about it during the day. Most days we were sharing the sunbeds / pool with 1 or 2 couples at most as everyone is either on their own terrace or out and about.
We stayed in 2 of the bungalows for 6 days. They are not big compared to the villas but to be honest the resort is so small you are only ever a few steps from the sunbeds and pool - we spent very little time in our rooms so size was not an issue and the rooms are beautifully presented.
As other reviews have mentioned, this tiny resort doesn't have all the facilities of larger resorts but that added to it's appeal for us. There is a safety deposit box and internet access at reception if you need to use them which we were fine with. Room rates are not cheap but we felt that it was far nicer than any of the surrounding resorts that we saw in and around Amed most of which tend to aim at the budget end of the market. We personally prefer to pay more for clean and well -maintained surroundings and this resort still looks like new. We had booked B&B rate, intending to eat out but the food is good and very reasonably priced so we ate here each day rather than orgnaising transport to go elsewhere. Again, other restaurants didn't look as nice and the menu choices tended to be the same wherever you ate.
The bay is great for snorkelling although the currents can be quite strong so you need to use the boat channel to avoid the coral in shallow waters. We used a local boat to take us to the neighbouring snorkel sites too which was interesting (especially getting back into the boat afterwards!) You need to be ready to negotiate though - never go with the first price as you will be overcharged; we used the rates being charged by dive centres as our bargaining tool!
We would recommend Palm Garden to travellers who like their comfort but want to get away from the larger, more commercial resorts and see a quieter, more traditional aspect of Bali. Access to snorkelling and diving is good too. Orlando and Anni certainly seem to have acheived their dream of creating a picturesque hideaway - we loved it!

Room Tip: Try and get rooms furthest away from road / village for quieter mornings if you can.
See more room tips
  • Stayed: August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Severclan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Amed
0.3 mi away
Blue Moon Villas
Blue Moon Villas
#2 of 19 in Amed
507 reviews
1.9 mi away
Santai Hotel Bali
Santai Hotel Bali
#8 of 19 in Amed
239 reviews
0.1 mi away
Life in Amed Boutique Hotel
Show Prices
Show Prices
Show Prices
1.0 mi away
The Griya Villas and Spa
14.0 mi away
Candi Beach Resort & Spa
Candi Beach Resort & Spa
#3 of 20 in Candidasa
854 reviews
0.8 mi away
Baliku Dive Resort
Baliku Dive Resort
#3 of 19 in Amed
460 reviews
Show Prices
Show Prices
Show Prices

Been to Palm Garden Amed Beach & Spa Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Palm Garden Amed Beach & Spa Resort

Address: Jl. Raya Amed | 80852 Bunutan | Karangasem, Amed, Abang 80852, Indonesia
Phone Number:
Location: Indonesia > Bali > Abang > Amed
Amenities:
Bar / Lounge Beach Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
#1 Romantic Hotel in Amed
#3 Family Hotel in Amed
#3 Spa Hotel in Amed
#5 On the Beach Hotel in Amed
Price Range: $57 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Palm Garden Amed Beach & Spa Resort 3.5*
Number of rooms: 11
Official Description (provided by the hotel):
Palm Garden Amed - Beach & SPA ResortSituated on the north-eastern coast of Bali directly on the black sand lava beach lies our built PALM GARDEN AMED BEACH & SPA RESORT. Amidst dozens of shadow- providing coconut palm trees it is harmonically embedded in the crescent-shaped bay of Lean.Away from the mass tourism, you will find the original and authentic Bali with its unique cultural flavour and the traditional lifestyle of its local people. Every day you will witness the spectacle of the local fishermen on their picturesque outrigger boats returning home from their morning routine. Waiting ever so patiently for he catch, the women with their children welcome their husbands on the beach.A cool refreshing bath in the large open swimming pool is complemented by a spectacular view overlooking the crystal-clear, turquoise ocean and the nearby coral reef beneath. The 28 degree warm water its fascinating underwater world guarantee you a splendid time with unforgettable impressions. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Booking.com, Travelocity and Priceline so you can book your Palm Garden Amed Beach & Spa Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Palm Garden Amed Beach & Spa Resort Bali

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing