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“Please, don´t go!”
Review of Bedulu Resort

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Bedulu Resort
Ranked #24 of 86 Specialty Lodging in Amed
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Please, don´t go!”
Reviewed February 20, 2014

Our stay at Bedulu was terrible. 2 of our friends had to cancel the trip because of a visa problem. We emailed the managers to let them know and they replied thanking us...we thought everything was ok...but it wasn´t. Once at the hotel I wanted to confirm that the room was cancelled without problems but there were no managers there. The hotel was empty, we were the only clients so I thought our cancellation was not a problem for them. I was wrong.The hotel retained the 3 nights my friends had already paid despite as I said it was low season and the hotel was empty!
Apart from that they are lots of great places in Amed right on the beach, go to one of them. That will save you from greedy owners, steep stepts, extremely slow (useless) internet conection, average food...and more!

Room Tip: Go to any of the hotel right on the beach
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  • Stayed February 2014, traveled with family
    • Value
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Helpful?
4 Thank jaime s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sikaamed, Family connection at Bedulu Resort, responded to this review, February 21, 2014
It is very sad for us whenever our guests are not happy to stay with us. It is much worse however to see such a misrepresentation of the truth as written here. Firstly this guest was booked with an on-line booking agent and not directly with us so the cancel fee was a part of the booking conditions.

The truth here is the guest did not make proper visa arrangements to come to Bali and they did not notify us of the cancellation request until the afternoon of their arrival date and they only bothered to inform us through their friends that had arrived at the hotel rather than taking the time to talk to us directly and so they did not give us enough time to get another guest into that room.

As a result of this guest's no-show the room remained empty for 5 nights and the conditions of the on-line agent required the guest to pay a cancellation fee and if the guest did not pay this fee the local family that own the resort would be required to pay instead. Also the other things said by this guest about our resort are not true, such as we were fully booked for the relevant dates and many other guests had emailed us asking if they could book this room that we had to turn down, as we have only 6 rooms, we are not quiet like other hotels at this time of year.

We usually receive so many positive reviews about our resort, our restaurant and our service and we know that most guests are very happy to stay with us. We know that such a guest like this is luckily the minority. We always encourage guests to give us positive feedback for our learning but this is something else... We are not troubled too much by this guest review because we know that we will continue to provide great service and that many more guests will love staying with us and will leave here feeling very happy and relaxed.... This is what we always work hard to achieve.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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147 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Blantyre, Malawi
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 8, 2014

Bedulu, with its majestic scenery and view's and its beautiful, natural construction is truly one of the most incredible places I've ever come across. The lodge is almost entirely operated by a close nit family of brothers and sisters who are all beyond friendly and helpful. The prices are really amicable and the food was incredible, every meal, every time. Really close to all commodities and right over the way from the coral littered pebble beaches... Truly blessed to have experienced this place with its beautiful rim flow pools and amazing staff and owners...Will definitely be back again and would recommend to any one planning a trip to Amed.

Room Tip: The family units upstairs are a little more pricy and a bit of a walk but worth both, over and over...
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  • Stayed December 2013, traveled as a couple
    • Value
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Helpful?
3 Thank Jean-Pierre R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuttgart
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 10, 2013

I am really not considering myself as a fit person. But anyway, it is not a bid deal walking the stairs up to the rooms. The staff members carry your backpack up all those stairs and you can eat at the upper level as well. The pool is amazing and the room very traditional and nice. We had some minor issues, but they got all sorted after we asked the manager or staff members. The hotel organized trips for us and tried to make our trip as best as they could. Sometimes they seemed a bit unprofessional but friendly anyway. Before you book, have a look at the location. After 6pm it is hard to walk back as their is no light on the street. However there are lots of caps and you can hire a motorbike as well.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
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Helpful?
Thank Doro F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Wales
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 15, 2013

Want more do you want, huge beds facing the rising sun, with an infinity pool, to spend the day by. Get your exercise by roaming the steep gardens. Walking distance to watch the sunset over Mount Arung. Memorable stay, took a great photos from here.

Room Tip: All seem to face the sea
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  • Stayed July 2013, traveled with friends
    • Value
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Helpful?
1 Thank chattoxNorthWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 9, 2013

Overpriced rooms, many bugs in the room, bedsheets and floor that never seem to stop entering the room.

Part of the toilet can be seen from the outside, however great view of the sea and an infinity pool to look forward to. However, with the money you are paying, one can get rooms which are closer to the beach if you are willing to forego the swimming pool.

Staff were slow in attending to my needs and I waited nearly 30mins just to check out, as there is only 1 staff manning the main counter. Breakfast was just normal, and overall the food was nothing to look forward to. Bad Wifi even if you sit in the restaurant, and there is no wifi in the rooms which is a very negative point.

At least 80 steps to climb to get up to the rooms so if you are unfit, you should consider getting another hotel elsewhere or you would have to climb the stairs everytime you leave and enter the hotel to get to your room.

Room Tip: The higher you are, the better the views.
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  • Stayed August 2013, traveled solo
    • Value
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Helpful?
2 Thank nigelsng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 3, 2013

We stayed 2 nights at Bedulu Resort. Upon arrival we were greeted by friendly staff who helped us check in and carry our bags up the many stairs to our room. The Superior Room was in a great spot, overlooking the awesome infinity pool and was very tidy and clean. On the 1st night however, there were a few cockroaches roaming around the bathroom and the doors did not shut properly, leaving a 2inch gap which more insects could crawl/fly through. On the 2nd night the door had been fixed and we found no insects/bugs in the room at all and had a very pleasant sleep. We had a few dramas with booking our fast boat to Gilis and the staff were extremely helpful even though it was not their fault at all. Overall, bedulu Resort is great value for money, in a great location (short walk/ride to main town) and the view from the pool is superb. The staff were friendly and very helpful... would definitely recommend

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank MiettaR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 13, 2013

I love this Hotel! Let me tell you some of my thoughts about this Resort!

The Great:
- Amazing Ocean View from upper cabins, especially the superior room. I took a Sun Rise the first night, too bad I didnt get the picture that I wanted.
- Great Pool, because this located in the very top of the resort and only a view Room at the top, so We (me and Wife) most of the time are the only people who used the pool for few hours.
- Great Customer service, people are polite and helpful
- AC in the room really helpful in Amed strong Sun
- Because our room located at the top of the hill, we get less mosquito.
- not lots of traffic

The Bad
- Internet only available at the lobby/Restaurant/Kitchen
- if you have bad knee or leg or just overall lazy, you gotta pick the lower rooms that located not too far from the street.
- Food, taste not too great but eat-able, Food little pricey for that type of taste and service
- Dont expect people with clean and straight uniform that working there.
- If you a clean freak, The Manager might not be the manager of the year in your book, cuz this guy didnt change clothes for 3 days, he might not take a shower either.

  • Stayed June 2013, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank FrankyJuwana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bedulu Resort

Property: Bedulu Resort
Address: Bunutan Village, Amed, Abang, Indonesia
Location: Indonesia > Bali > Abang > Amed
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #24 of 86 Specialty Lodging in Amed
Price Range (Based on Average Rates): $
Number of rooms: 7
Official Description (provided by the hotel):
‘Bedulu Resort’ located in Bunutan village, Amed on Bali’s northeast coast is the perfect hideaway for those wanting total relaxation and an authentic Balinese experience. The Amed region is the jewel of Bali, featuring a coral fringed shore marked by secluded bays with sandy beaches and forested mountains that rise dramatically from the sea. Whether you choose to relax by the pool or explore the region & meet the friendly locals, Bedulu is the perfect place for your next vacation. ... more   less 
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Also Known As:
Bedulu Resort Amed, Bali

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