We want to tell you about our recent visit to Kembali Beach Bungalows (4 nights).
Ketut picked us up at Padang Bai; he was friendly, reliable and we used his services throughout our stay.
The bungalow was clean, quiet and spacious although there were mosquitoes in the open bathroom; we found the breakfast tasty.
Each staff member repeatedly asked us about 'transfer' or 'massage' no matter what time of day or night or, if we had just returned with our snorkelling equipment still on. This became tedious very rapidly; it is one thing to be solicited on the streets but to have employees follow you to your veranda and continue to ask 'why no massage' was very annoying.
Since credit cards are not accepted at checkout, we had adequate cash, but required 76000Rp in change. At checkout in the bar, the woman said she didn't have any change and stood and stared at me. I waited and when she made no move to get some change, I asked again for my change; she reluctantly pulled out a basket of money and put 50000Rp on the counter, saying 'is this OK?' I said 'No, I want the rest of my change" and she again stood silent and staring for a bit, and finally dug 20000Rp out from under the bar. Again silent and staring she waited and I said I still wanted the rest of my change. She brought out the remaining 6000Rp and tossed it on the counter. I said to her that I only tip when I want to, not when forced to. I found her behaviour and attitude very distasteful, never mind dishonest! It was my observation that she was very comfortable with her behaviour and my feeling was that this was not the first time she had done this to a customer. For us, the amount of money doesn't matter; it is the blatant dishonesty that is alarming.
Unfortunately, this attempted scam has tainted our memories of Kembali Beach Bungalows despite the attractive accommodations, garden and pool we won't be returning.
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- Also Known As:
- Kembali Beach Bungalows Hotel Amed
- Kembali Beach Bungalows Amed, Bali