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“expected better”
Review of Amaris Hotel Ambon

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Amaris Hotel Ambon
Ranked #3 of 14 Hotels in Ambon
Toronto
Level 3 Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“expected better”
Reviewed October 18, 2012

The room was small, very plain and a little smelly. The AC was weak. The room safe was locked when I arrived and could not be opened by staff - they couldn't find a key so they had to replace the safe - this took about 1 hour.
Staff communication skills in English was poor. However, they did their best to try to be friendly.
Twice I requested a top sheet for the bed but staff indicated this was impossible.
The area in front of the room's door was quite dirty.
The buffet breakfast was not great and I was bothered by many other guests smoking all around me.
Checkout was very slow. It took about 15 minutes to provide 20000 rupiah change.
Next time I will look for another place.

Room Tip: all rooms are small especially twin rooms
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank hdox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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98 reviews from our community

Traveler rating
    7
    38
    49
    3
    1
See reviews for
7
12
7
59
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Indonesian first
  • Any
English first
Bekasi, Jawa Barat, Indonesia
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 4, 2012

The first rate would go to the wi-fi signal. The strong connection made me cozy to stay longer. Moreover, the room is quite comfortable, good interior. I like it.
The only backward is the lift, which we can only use one lift so go up/downstair.
The food is quite good, service also..

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank saifulazwar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Everywhere
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 29, 2011

The room's good, but we have so many problems with the hotel driver.
The first driver's name : Mr. Ferry
1st day:- we asked Mr Ferry to pick us between 8-10 WITA, and he picked us between 10=11 WITA
2nd day: When we ate in the Restaurant, Mr Ferry's going somewhere else, and we must wait for about half hour outside and make us very sweat.
3rd day: We asked him to picked us before 8 WITA, and he never come again..

That's why we asked hotel to find other driver, and his name: Mr.Yong/Nyong
This time the driver is very tricky, disgusting, cheat money, ugly, and has very horrible behavior, everything that tourists will only find in the nightmare. He always argue with us about our journey trip, forced us to change our route and always say that the oil price's so expensive and want more money, etc. Mr Yong/Nyong always bother us every time. Some times he suddenly stopped and forced us to give some money to peoples in the street.
we already paid so much for him, and it seem he's so greedy.

All of our experience with the BAD DRIVER really make our holiday very uncomfortable.
thank you for both drivers to give us the most unpleasant holiday.

WARNING!!!!! never used Mr Ferry and Mr Yong/Nyong or you will regret ever come to AMBON.

Room Tip: The room's good, but we have so many problems with the hotel driver. The first driver's nam...
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  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank tourist e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Amaris Hotel Ambon

Property: Amaris Hotel Ambon
Address: Jln. Diponegoro no. 82-84, Ambon 97127, Indonesia
Location: Indonesia > Maluku Islands > Ambon
Amenities:
Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #3 of 14 Hotels in Ambon
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Amaris Hotel Ambon 2.5*
Number of rooms: 78
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Also Known As:
Amaris Hotel Ambon Maluku Islands

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