Terrible place. We had planned to stay for 2 days. Instead we left in 1 day. We paid extra for bath tub. It was so dirty. They did not clean it even after repeatedly telling them. There was no hot water. The A/C did not work. When informed they repaired it, and guess what.... it started dripping water so badly throughout the night that there was water everywhere in the room. The plates in which food was served were sticky and when we tried to wipe it with tissue paper, the paper turned stained. Very dirty. There was only 1 person to attend the guest who never got us the coffee we had ordered. This Happenned twice. On top of that when at the door he tried to keep on peeping inside at the lady. Thw balcony was very dirty and they never cleaned it even after telling them. The bedsheet were clearly not changed after teh previous guests left. Bad staff.. No manners, no courtsey, no politemess.
A BIG ZERO on customer service and a BIG ZERO on everything else. Never ever go there.
- Official Description (provided by the hotel):
- Located in a quiet and serene surrounding of lonavla still close to the heart of city. The only budget hotel in lonavla with swimming pool and children's play area. Enjoy the greenery and cool breeze of Sahyadri with a clean and comfortable stay. A perfect get away destination for family, group & newly wed couples ... more less
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