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“La Exotica - the last Resort!”
Review of Imperial Grande

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Imperial Grande
Ranked #46 of 70 Hotels in Lonavala
Reviewed August 20, 2012

I managed this through a last minute booking for 18th Aug 2012 with the family.
Good things:
The booking agent Kanchan was quick to upsell a Maharaja Suite with breakfast thrown in. The hotel is close to the market (5 mins walk). It is noiseless and away from the "hustle bustle". Service was speedy for the simple food - dal, roti, rice, etc. we ordered and to our surprise turned out very tasty. The snacks and the "poha" at breakfast was good. All reasonably priced. The TV and cable works.

Not so good things:
The ambience and the interiors - not up to the mark. The rooms have a musty smell. Wall paint is peeling off. The hotel is not looked after. Some renovation work is on. For a Maharaja suite, flush does not work, the bath tub is stained, the floor tiles are broken, Rubble was lying around. The pool was alright but families were entering it with their clothes on.

In sum, if you dont have an accomodation and are desperate to spend a day in Lonavala, choose La Exotica only as your last "Resort"!

Room Tip: If you are reading this you haven't got a booking. The view from the Maharaja Suite - # 203 is...
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  • Stayed: August 2012, traveled with family
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1  Thank krishna_i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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13 - 19 of 40 reviews

Reviewed June 25, 2012

Me and one of my very good friends stayed in this hotel last weekend with our wives to enjoy Lonavala Monsoons. We had booked 2 rooms on phone.This hotel is not as it is shown in pics. The building is quite old.The architecture is of Colonial style. The bathroom fittings are very fragile. My wife got a tap handle out in her hand when she was trying to turn it on. The walls havnt been painted maybe after the Britishers left India :-)
Some lights/fans may not work in the rooms. The AC in our room was working but it wasnt working in my friend's room.
But the good part of the hotel is that inspite of such an old building and fragile fittings , they have been able to keep it clean and tidy. the Bathrooom/Toilet is very clean and dry. The bedsheets and blankets are also very clean.
The best part of the Hotel is its Polite and cooperative staff. Its very rare in India to have a hotel where everyone from the Receptionist to the Room Service Boys are so polite and helping.I reely loved their attitude and sense of service. Room service was very prompt.The complementary breakfast was also very good.
With some renovation/paintings , this hotel will certainly be a very good place to stay in Lonavala. But offcourse the prices will increase after renovation :-)

Note : Own vbehicle is a must as the Hotel is at some distance from the main road

  • Stayed: June 2012, traveled as a couple
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2  Thank anjan s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 19, 2012

Hi, I was stayed in the hotel on 16/06/2012 to 18/06/2012 hospitality is ok but I wonder how it can be a 3 star property ? Staff members are very friendly and

My reasons to rate as average hotel as below,

1) Painting and room decoration is not looks like a 3 star property.

2) Food taste (I don't want to comment) and quantity is very low you can't believe for a cost of 100/- I got only 4 pc of "Chicken pokoda" and "Chicken Handi" only 3 small pcs out of which 1 is bone across my life time I can't ignore it !

3) Don't take breakfast in this hotel if you are staying also, for 200/- Buffet 3 items only
( Bread - Omelet - Upma - ) Coffee / Tea is taste like Water with added Suger!

One thing I am very upset that for card payment they are charging 4% extra as now a days every banks are promoting to use Debit Card then Why 4% extra ?

  • Stayed: June 2012, traveled as a couple
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5  Thank Samirkuamrpatnaik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 14, 2011

The hotel has 2 wings, of which the new one (executive rooms as they call it) is having better amenities, interiors and toilet (new hindware fittings). Old wing rooms are what they are i.e. old (these include the super deluxe, deluxe options). Apart from this there is an open space-garden with see-saw, swing etc for kids and swimming pool (though had water, appeared as if not in use). Food was ok. The room had a Flatscreen (VIerra -32'') with TataSky connection. The room had a window AC which was working fine. Those planning to go in the rains need to check as the room had a sign of dried up leak from rain on one side of wall. All in all it was value for money.

Room Tip: Rooms in the new wing - Executive rooms as they call it.
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  • Stayed: October 2011, traveled with family
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1  Thank rijin_mech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 5, 2011

A dear friend, the LA exotica is the vast hotel I have seen in my life. It is not the hotel for the family. The hotel staff uses bed words while dealing with guest.
As promises as a part of package, the food was not prepared or not arranged. the panty or dining agreement smell very bed.
If you try to arrange the thing as promised by their Mumbai marketing office, then hotel staff says it is not the hotel promise. If anything customer wants then the customer has to contact Mumbai office. The other thing is Mumbai guy intentionally don’t lift the call from customers.
So friendly avoid avoid........... & avoid staying in la exotica if you are looking for the 2 or 3 or 4 star properties in Lonavala. The hotel sales team project La exotica hotel properties as 3 or 4 star, but hotel is not even the good for single star.
Don’t waste your money & time in Lonavala by staying in la exotica.

  • Stayed: September 2011, traveled with family
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5  Thank kuind2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2011

here in this hotel i found hospitality comes only by bargaining (keep on requesting, then do some shouting... you may get some response... basically they don't care) ... if we keep quiet you are taken for a ride.... (hotel is help yourself type )..ONE GOOD THING ABOUT THIS HOTEL IS ... you are not disturbed except reminding you for check out time...( food package along with room rent is not a good deal)

Room Tip: my advice is do not take food package along with room rent...Food will not be delivered in your room...
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  • Stayed: August 2011, traveled as a couple
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3  Thank thangudingu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2011

Was there with my family for 2 nights in a super deluxe room ,the rooms were smelly n linen was old ,bathroom was all tainted n old , the fittings of the bathrooms needed repairs ,only consolation was the good front office staff otherwise ,would suggest stay away as it's location is also not good as it's off the main highaway and in the night u may get lost finding the way back ,better try another option like citrus hotels

  • Stayed: April 2011, traveled with family
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Thank njagu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Imperial Grande

Address: New Tungarli Road | Plot No 154-155, Indira Nagar Chowk, Near Don Bosco School, Lonavala 410401, India
Location: India > Maharashtra > Pune District > Lonavala
Amenities:
Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #46 of 70 Hotels in Lonavala
Price Range: $60 - $1,115 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Imperial Grande 3*
Number of rooms: 54
Official Description (provided by the hotel):
Imperial Grande Hotel Lonavala arranges a warm welcome for its guests with traditional method “Namaste”. The hotel offers a comfortable accommodation and modern facilities in all its rooms, to make your stay a comfortable and memorable one. We pride ourselves in providing our guests with a variety of services to efficiently host large events. Business events like corporate seminars and conferences for major companies have been successfully hosted here. There are ample facilities perfectly suited for social events like Big Weddings, Parties, Gatherings. With two halls and sprawling outdoor Lawns, we will be able to accommodate all your guests with ease. and a free and Safe Parking lot within our premises ensures that you don’t have to worry about your vehicles too. ... more   less 
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