We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Still awesome!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Upper Deck Resort Pvt. Ltd.
Ranked #10 of 67 Hotels in Lonavala
Reviewed September 12, 2013

Another trip for business reasons again in Sept 2013, the overall expereince was just as good as the previous one. The view in monsoon was obviously much better than the previous time. The facilities and services were as good a last time. They have done some additions and modifications but fortunately havent done anything to spoil the view or the feel.

  • Stayed: September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Ashish P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this reviewResponded September 19, 2013

Dear Sir,

Thank you very much for choosing our property for your stay once again and for taking out your valuable time to write a great feedback on tripadvisor.

We have shared your feedback & words of appreciation, especially with our entire team.

It is our constant perseverance and endurance to train our employees to provide the best services and ensure that all our esteemed guests have great memories to share with their colleagues, family and friends.

Looking forward to build a strong association with you & always assuring you of our most prompt and personalized services at all times.

Please let us know regarding your next visit.

Upper Deck Family is eagerly waiting to welcome you.

Warm regards,
SAURABH J BAMANE
GENERAL MANAGER.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (409)
Traveler rating
Traveler type
Time of year
Language

258 - 264 of 409 reviews

Reviewed September 3, 2013

I went to Upper Deck on 9th Aug '13...n i truly believe the location of the resort is amazing ....the view from the deck was really out of world...the mountain...clouds n there ...hide n seek was truly heavenly experience...a small pond with ducks..was such a pleasure...the food was also amazing.....especially I liked pakoras n smily's served in high tea...overall food was tasty...plus there is tungarli lake very close to resort...must visit...There is one amazing waterfall you can see from the deck... interestingly the water, due to pressure of wind, flows upside...there is problem of connecting road but if you are not driving then the site is amazing. One thing I didn't like is the passage outside the rooms. The same is very basic structure in terms of flooring and wall. They shall make the passages more presentable.....the cost is very high... Overall I thoroughly enjoyed the stay....

Room Tip: The cottages offer best of the view
See more room tips
  • Stayed: August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank BrijeshBopardikar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this reviewResponded September 5, 2013

Dear Sir,

Thank you very much for choosing our property for your stay and for taking out your valuable time to write a great feedback on tripadvisor.

We have noted your comment regarding the passage & walls and are exploring options for beautification.

We have shared your feedback & words of appreciation, especially with our entire team.

It is our constant perseverance and endurance to train our employees to provide the best services and ensure that all our esteemed guests have great memories to share with their colleagues, family and friends.

Looking forward to build a strong association with you & always assuring you of our most prompt and personalized services at all times.

Please let us know regarding your next visit.

Upper Deck Family is eagerly waiting to welcome you.

Warm regards,
SAURABH J BAMANE
GENERAL MANAGER.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 26, 2013

ts Heaven On Earth,Excellent Place To Stay & spend a Wonderful Weekend at the most scenery IResort at upper deck LOnavla,covered with natural beauty,thick fog Clouds passing from our room balcony,one feels that the nature is come down to spend a beautiful weekend with you,food is fantastic spread of variety of food with mouth watering FIVE dessert its really Value for moneyGOod food with a Variety of Chaat Counter,well appointed Staff from Teanager to senior most person bending down to earth by giving you a Warm Welcome on arrival with a authentic Indian Culture with garlands Tikka and a welcome drink,personally escorting to your room,Shocking when check in the room a tray full of amenities with latest interactive Tv.It was a wonderful holidays to spend My Heartiest Regards to the Entire Team Of Upper Deck Resort,Wishh you all the Best, Warm Regards SANTOSH LODHA.

Room Tip: Cottages Facing The Swimming Pool
See more room tips
  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank santoshlodha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this reviewResponded August 30, 2013

Dear Sir,

Thank you very much for choosing our property for your stay and for taking out your valuable time to write a great feedback on tripadvisor.

We have shared your feedback & words of appreciation, especially with our entire team.

It is our constant perseverance and endurance to train our employees to provide the best services and ensure that all our esteemed guests have great memories to share with their colleagues, family and friends.

Looking forward to build a strong association with you & always assuring you of our most prompt and personalized services at all times.

Please let us know regarding your next visit.

Upper Deck Family is eagerly waiting to welcome you.

Warm regards,
SAURABH J BAMANE
GENERAL MANAGER.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 20, 2013

excellent service, location is too good food is very tasty..heir standard rooms looked much better than the deluxe, not to mention the price difference. Since we are a couple we asked for a double deluxe room, only to see that they dont even have a double bed but twin beds which they would join together. The biggest flaw were the bathrooms, they were smaller than the bathrooms we have at our house in Bombay. In one of the rooms the distance between the door and the commode was barely anything. They have lavish kitchen counter tops in ever room [God knows for what!!] but tiny pigeon hole bathrooms. The rooms were nothing different than a 3 star however, they charge the price of a 5 star.The Rooms could be more Luxurious.. considering the Rates they Charge. Food is Good, They have a Live counter for almost all meals .. esp on weekends !!! Special mention for their Staff & Managers who go all out to assist you to make your stay a memorable one .. Mr. Saurabh The GM, Mr. Qadri the F & B Mgr, Mr. Ishaan & Ajay and the Entire Front Office Team .. Cheers :)

  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank smartsaurabh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this reviewResponded August 30, 2013

Dear Sir,

Thank you very much for choosing our property for your stay and for taking out your valuable time to write a great feedback on tripadvisor.

We have shared your feedback & words of appreciation, especially with our entire team.

It is our constant perseverance and endurance to train our employees to provide the best services and ensure that all our esteemed guests have great memories to share with their colleagues, family and friends.

Looking forward to build a strong association with you & always assuring you of our most prompt and personalized services at all times.

Please let us know regarding your next visit.

Upper Deck Family is eagerly waiting to welcome you.

Warm regards,
SAURABH J BAMANE
GENERAL MANAGER.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 14, 2013

We were at Upper Deck for the 2nd time in 3 weeks for a Corporate Offsite which we had organised. During the Monsoon you are virtually living with the Clouds at the Resort .. That's a Great Thing .. But too much of it also means you cant really do Much or see much !!!
The Cottages are the best of the Room options that they Offer. They are Good, Spacious and Clean .. The Rooms could be more Luxurious.. considering the Rates they Charge.
Food is Good, They have a Live counter for almost all meals .. esp on weekends !!!
Special mention for their Staff & Managers who go all out to assist you to make your stay a memorable one .. Mr. Saurabh The GM, Mr. Qadri the F & B Mgr, Mr. Ishaan & Ajay and the Entire Front Office Team .. Cheers :)

Room Tip: The Cottages are the Best Option .. Esp Room # 133, 134 & 111 -114.
See more room tips
  • Stayed: July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank vikramkajaria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this reviewResponded August 20, 2013

Dear Sir,

Thank you very much for choosing our property for your stay and for taking out your valuable time to write a great feedback on tripadvisor.

We have shared your feedback & words of appreciation, especially with our entire team.

It is our constant perseverance and endurance to train our employees to provide the best services and ensure that all our esteemed guests have great memories to share with their colleagues, family and friends.

Looking forward to build a strong association with you & always assuring you of our most prompt and personalized services at all times.

Please let us know regarding your next visit.

Upper Deck Family is eagerly waiting to welcome you.

Warm regards,
SAURABH J BAMANE
GENERAL MANAGER.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 9, 2013

My husband and I had done an advance booking as the reviews about this hotel were superb! we went to Lonavla during heavy rains and the hotel seemed absolutely a delight. we did not mind spending way over our budget for a good place, the hotel seemed to be. The view and the location of the hotel is mind blowing. Then reality hit us, we went to see few other rooms available, the staff member was naive and had forgotten keys multiple times. One has to walk from one corner to the other to see a deluxe room and a cottage.
Their standard rooms looked much better than the deluxe, not to mention the price difference. Since we are a couple we asked for a double deluxe room, only to see that they dont even have a double bed but twin beds which they would join together.
The biggest flaw were the bathrooms, they were smaller than the bathrooms we have at our house in Bombay. In one of the rooms the distance between the door and the commode was barely anything. They have lavish kitchen counter tops in ever room [God knows for what!!] but tiny pigeon hole bathrooms.
The rooms were nothing different than a 3 star however, they charge the price of a 5 star.
One of their short cuts to go from a double room to the reception includes going to a back yard and I saw 4-5 dead rats there the hotel staff was cleaning and that was it.
We just stormed out and Thanked our blessed stars that we had verbally confirmed the booking and did not make any advance payment.

  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank BudgetMusafir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this reviewResponded December 11, 2013

Dear Sir,

Thank you very much for choosing our property for your stay and for taking out your valuable time to write a feedback on tripadvisor.

We would like to apologize for the inconvenience that has been caused to you during your stay with us.

It is our constant perseverance and endurance to train our employees to provide the best services and ensure that all our esteemed guests have great memories to share with their colleagues, family and friends.

Looking forward to build a strong association with you & always assuring you of our most prompt and personalized services at all times.

Please let us know regarding your next visit.

Upper Deck Family is eagerly waiting to welcome you.

Warm regards,
SAURABH J BAMANE
GENERAL MANAGER.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 4, 2013

We had our MgMt out bound learning at this resort on Aug3-4. Please has awesome view, nice big rooms but lacks poorly on
- feel and look
- well outdated decor
- smell of damp
- quote slippery in rainy season
- not much activities for kids
- food awful
- conference room Good.
Only best part was location, awesome views of valley, mountains and lake. You pay price for this view else does not deserve the charges

  • Stayed: August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank GrtTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this reviewResponded August 20, 2013

Dear Sir,

Thank you very much for choosing our property for your stay and for taking out your valuable time to write a feedback on tripadvisor.

We have noted your comments & have alerted respective departments for corrective actions.

It is our constant perseverance and endurance to train our employees to provide the best services and ensure that all our esteemed guests have great memories to share with their colleagues, family and friends.

Looking forward to build a strong association with you & always assuring you of our most prompt and personalized services at all times.

Please let us know regarding your next visit to notice changes in our actions.

Upper Deck Family is eagerly waiting to welcome you.

Warm regards,
SAURABH J BAMANE
GENERAL MANAGER.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Lonavala hotels
2.2 mi away
Picaddle - The Luxury Boutique Resort by Meritas
2.8 mi away
The Dukes Retreat
The Dukes Retreat
#1 of 6 in Khandala
822 reviews
8.1 mi away
The Machan
The Machan
#4 of 67 in Lonavala
891 reviews
Show Prices
Show Prices
Show Prices
2.1 mi away
Rhythm Lonavala
Rhythm Lonavala
#5 of 67 in Lonavala
544 reviews
2.5 mi away
Mystica Resort
Mystica Resort
#3 of 6 in Khandala
121 reviews
2.4 mi away
Citrus Hotel Lonavala
Citrus Hotel Lonavala
#6 of 67 in Lonavala
668 reviews
Show Prices
Show Prices
Show Prices

Been to Upper Deck Resort Pvt. Ltd.? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Upper Deck Resort Pvt. Ltd.

Address: 13/15 Pangloli Village Thakurwadi | Off Tungarli Lake, Lonavala 410401, India
Phone Number:
Location: India > Maharashtra > Pune District > Lonavala
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 67 Hotels in Lonavala
Price Range: $98 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Upper Deck Resort Pvt. Ltd. 3*
Number of rooms: 58
Official Description (provided by the hotel):
We are a leading up market Boutique Resort at Lonavala. Best suited for business with pleasure, the resort has 58 well-appointed A/C guest rooms (6 Standard Rooms, 23 Deluxe Rooms, 27 Cottages & 2 Pavilions) spread over about 12 Acres of land. We organize Conferences / Individual Packages for Families / Walkins / Seminars / Team Building Activities / Incentive Based Scheme for Employees Based on Performance as Room Nights / Executive Holiday Program / Day Event / Annual Contract or Buyout of rooms for the Financial or Calendar Year / Promotions / Product Launches / Get Together / Marriage Functions / Theme Parties / Events / Birthday Parties / Wedding Anniversaries etc.. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Orbitz, Hotels.com, TripOnline SA, Priceline, Hotwire, Booking.com and Cheap Tickets so you can book your Upper Deck Resort Pvt. Ltd. reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing