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“Holidays at upper deck”

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Upper Deck Resort Pvt. Ltd.
Ranked #10 of 70 Hotels in Lonavala
Reviewed October 5, 2012

great experience and beautiful location.....the best part is all meals included in the package.....would like to arrange company conference once a year .....thanks to upper deck team for having such a fantastic location... one of the location of Lonavala.

Room Tip: always go and stay in deluxe or cottage room to have valley view.
See more room tips
  • Stayed: September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank prasad v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this reviewResponded October 8, 2012

Dear Sir,

Thank you very much for choosing our property for your stay and for taking out your valuable time to write a great feedback.

We are really glad to know that you all enjoyed your stay with us and our team is sure that you would recommend us as a preferred holiday destination to your family / friends.

The view in the monsoon is stunningly beautiful. You would be able to witness gravity defying waterfalls from almost all the rooms.

As per our discussion, you can choose to go for a great Jungle Safari to Rajmachi Fort which is around 18 Kms drive, you would witness Mother Nature at her best. Here, an arrangement could be made wherein you can experience mouth watering authentic Maharashtrian Cuisine customized to your taste buds.

The complete surrounding is covered with a blanket of greenery justifying, ‘Holidaying At The Highest Peak of Lonavala’ at Upper Deck Resort. We would also like to suggest many other places of interest in and around Lonavala, such as: Wax Museum, Karla Caves, Shiravta Dam etc..

We have shared your feedback & words of appreciation with our entire team. It is our constant perseverance and endurance to train our employees to provide the best services and ensure that all our esteemed guests have great memories to share with their colleagues, family and friends.

Our Sales & Marketing Team shall contact you soon for your conference / off-site requirement.

Looking forward to build a strong association with you & always assuring you of our most prompt and personalized services at all times.

Please let us know regarding your next visit.

Upper Deck Family is eagerly waiting to welcome you.

Warm regards,
SAURABH J BAMANE
GENERAL MANAGER

E-mail : info@upperdeckresort.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (423)
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367 - 373 of 423 reviews

Reviewed October 1, 2012

We had booked 2 cottages in upper deck last weekend and had a super time! The view here is to die for! It is on top of a mountain amidst nature and is for people who value nature, scenery and not for those who want to go in big groups to only make noise . The rooms are decent and so is the pool...they also have weekend entertainment for kids...all the staff is very nice and helpful....specially F&B manager Mr. kadri ,Satya at the rstaurant and the GM Mr. Saurabh...the food spread is very lavish and tasty.... you have bfast,lunch,tea n snacks and dinner. There is enuf choice for veg n non veg with live counters all the times...what more do you want??? you do not need to go to a hill station in North but a drive of 2 hrs and u r there!.

  • Stayed: September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sanjeev S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this reviewResponded October 6, 2012

Dear Sir,

Thank you very much for choosing our property for your stay and for taking out your valuable time to write a great feedback.

We are really glad to know that you all enjoyed your stay with us and our team is sure that you would recommend us as a preferred holiday destination to your family / friends.

The view in the monsoon is stunningly beautiful. You would be able to witness gravity defying waterfalls from almost all the rooms.

As per our discussion, you can choose to go for a great Jungle Safari to Rajmachi Fort which is around 18 Kms drive, you would witness Mother Nature at her best. Here, an arrangement could be made wherein you can experience mouth watering authentic Maharashtrian Cuisine customized to your taste buds.

The complete surrounding is covered with a blanket of greenery justifying, ‘Holidaying At The Highest Peak of Lonavala’ at Upper Deck Resort. We would also like to suggest many other places of interest in and around Lonavala, such as: Wax Museum, Karla Caves, Shiravta Dam etc..

We have shared your feedback & words of appreciation with our entire team. It is our constant perseverance and endurance to train our employees to provide the best services and ensure that all our esteemed guests have great memories to share with their colleagues, family and friends.

Looking forward to build a strong association with you & always assuring you of our most prompt and personalized services at all times.

Please let us know regarding your next visit.

Upper Deck Family is eagerly waiting to welcome you.

Warm regards,
SAURABH J BAMANE
GENERAL MANAGER

E-mail : info@upperdeckresort.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 30, 2012

My experience with this resort was horible.we had booked 5 rooms, in one of the room's we found a big crab at mid night,rooms are outdated,small bathrooms,food was bad.overall this resort fools u for the view only,its 2 star resort charging u for a 5 star.swimming pool had all types of insects and mosquitoes.plzz avoid this resort

  • Stayed: September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank bhaveshah08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this reviewResponded October 6, 2012

Dear Sir,

Thank you very much for choosing our property for your stay and for taking out your valuable time to write a great feedback.

We would like to apologize for the inconvenience that has been caused to you during your stay with us.

We have noted your comments regarding room décor & other concerns and are working on it to ensure that we would rectify the same at the earliest.

Being in very close proximity to the forest, sometime’s of the year, there are some insects seen in & around the resort and the same is also published on our website.

Looking forward to build a strong association with you & always assuring you of our most prompt and personalized services at all times.

Warm regards,
SAURABH J BAMANE
GENERAL MANAGER

E-mail : info@upperdeckresort.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 23, 2012

The Resort is strategically located. You have a view of the Valvan lake and the Resort is nestled between hills . it is the ideal place for trekking. It is like enjoying the 'Alps' in India. Add to this a swiming pool, DJ in the evening, magic show, pond with ducks and you have the perfect resort. The approach road adds to the excitement. The staff is very cordial and helpful.Very acccessible from Mumbai and away from the rush and noise of the main city.
Thanks to Mr Kadri, Mr Lal and team for making it a enriching experience. Great place to go in rmonsoon and winter.

Stayed: September 2012, traveled with family
Thank Prasad S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this reviewResponded September 27, 2012

Dear Sir,

Thank you very much for choosing our property for your stay and for taking out your valuable time to write a great feedback.

We are really glad to know that you all enjoyed your stay with us and our team is sure that you would recommend us as a preferred holiday destination to your family / friends.

We have shared your feedback & words of appreciation with our entire team. It is our constant perseverance and endurance to train our employees to provide the best services and ensure that all our esteemed guests have great memories to share with their colleagues, family and friends.

Looking forward to build a strong association with you & always assuring you of our most prompt and personalized services at all times.

Please let us know regarding your next visit.

Upper Deck Family is eagerly waiting to welcome you.

Warm regards,
SAURABH J BAMANE
GENERAL MANAGER

E-mail : info@upperdeckresort.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 18, 2012

This resort is very well build, location wise very good, its on the peak of mountain.For my old mother we were given room service for each & every meal. We were treated very royally. Food excellent , Service excellent. Mr. Saurab , Mr. Kadri & all the staff are very helpful & cheerful ppl. They value their guest.
Although way to the resort is thru rustic road but the very well trained drivers drove us very safely. The way to heaven is thru hell ........... but once we reached resort we felt worth the hardship.
Rooms are very spacious with excellent view and well equipped with TV,intercom, mini freeze,tea coffee maker.
As compliment we were also offered head massage & steam bath.
When it rains you will feel as if sky has come on earth due to fog, the atmosphere becomes very romantic.
To sum-up, i'll say ......... Upper Deck is a must c resort.

Room Tip: Cottage is best if going with family.
See more room tips
  • Stayed: September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank S M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this reviewResponded September 20, 2012

Dear Madam,

Thank you very much for choosing our property for your stay and for taking out your valuable time to write a great feedback.

We are really glad to know that you all enjoyed your stay with us and our team is sure that you would recommend us as a preferred holiday destination to your family / friends.

We have shared your feedback & words of appreciation with our entire team. It is our constant perseverance and endurance to train our employees to provide the best services and ensure that all our esteemed guests have great memories to share with their colleagues, family and friends.

Looking forward to build a strong association with you & always assuring you of our most prompt and personalized services at all times.

Please let us know regarding your next visit.

Upper Deck Family is eagerly waiting to welcome you.

Warm regards,
SAURABH J BAMANE
GENERAL MANAGER

E-mail : info@upperdeckresort.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 10, 2012

It was a wonder ful place with a nice location and service and food is also extremely good.The service also good and rooms are situated properly with good view. It has a 360 degree view of lonavala. Please visit the place ........... you will enjoy . the rains & fog was seen.

  • Stayed: September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank PARIN B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this reviewResponded September 19, 2012

Dear Sir,

Thank you very much for choosing our property for your conference and for taking out your valuable time to write a great feedback.

We are really glad to know that you all enjoyed your stay with us and our team is sure that you would recommend us as a preferred holiday destination to your family / friends.

Please plan your family vacation / conference during the monsoons for at least 2 Nights & 3 Days. You can choose to go for a great Jungle Safari to Rajmachi Fort which is around 18 Kms drive, you would witness Mother Nature at her best. Here, an arrangement could be made wherein you can experience mouth watering authentic Maharashtrian Cuisine customized to your taste buds.

The complete surrounding is covered with a blanket of greenery justifying, ‘Holidaying At The Highest Peak of Lonavala’ at Upper Deck Resort. We would also like to suggest many other places of interest in and around Lonavala, such as: Wax Museum, Karla Caves, Shiravta Dam etc.. which have their own beauty.

We have shared your feedback & words of appreciation with our team. It is our constant perseverance and endurance to train our employees to provide the best services and ensure that all our esteemed guests have great memories to share with their colleagues, family and friends.

Looking forward to build a strong association with you & always assuring you of our most prompt and personalized services at all times.

Please let us know regarding your next visit.

Upper Deck Family is eagerly waiting to welcome you.

Warm regards,
SAURABH J BAMANE
GENERAL MANAGER

E-mail : info@upperdeckresort.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 8, 2012

Must say that the overall experience completely surpassed our expectations. They did not underpromise, yet over-delivered in a big way. The management seemed to have absolutely EVERYTHING under control -including the weather :-). We booked the resort for a wedding event and have not had an iota of regret.
Wonderful hospitality, amazing variety of food, breathtaking views, all possible amenities and the tranquility are huge reasons for me to go back and to rate this place as strongly recommended.
The best part, though, is the attitude of every single employee... during our stay, none of the 100 guests were posed with a 'no' for an answer to anything. You can not expect world class manpower, but the attitude and training is perfect. The credit would clearly go to the GM Saurabh and the management team of Newton, Ronnie and others. We had been interacting with Rathish at their Mumbai office for all arrangements and it was an absolute pleasure thanks to their completely transparent and customer friendly policies...

Room Tip: The 8 cottages close to the entry of the resort are amazing...
See more room tips
  • Stayed: August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank NavdeepNarula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this reviewResponded September 18, 2012

Dear Sir,

Thank you very much for choosing our property for the event and for taking out your valuable time to write a great feedback.

We are really glad to know that you all enjoyed your stay with us and our team is sure that you would recommend us as a preferred holiday destination to your family / friends.

Please plan your family vacation / conference during the monsoons for at least 2 Nights & 3 Days. You can choose to go for a great Jungle Safari to Rajmachi Fort which is around 18 Kms drive, you would witness Mother Nature at her best. Here, an arrangement could be made wherein you can experience mouth watering authentic Maharashtrian Cuisine customized to your taste buds.

The complete surrounding is covered with a blanket of greenery justifying, ‘Holidaying At The Highest Peak of Lonavala’ at Upper Deck Resort. We would also like to suggest many other places of interest in and around Lonavala, such as: Wax Museum, Karla Caves, Shiravta Dam etc.. which have their own beauty.

We have shared your feedback & words of appreciation with our team. It is our constant perseverance and endurance to train our employees to provide the best services and ensure that all our esteemed guests have great memories to share with their colleagues, family and friends.

Looking forward to build a strong association with you & always assuring you of our most prompt and personalized services at all times.

Please let us know regarding your next visit.

Upper Deck Family is eagerly waiting to welcome you.

Warm regards,
SAURABH J BAMANE
GENERAL MANAGER

E-mail : info@upperdeckresort.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Upper Deck Resort Pvt. Ltd.

Address: 13/15 Pangloli Village Thakurwadi | Off Tungarli Lake, Lonavala 410401, India
Location: India > Maharashtra > Pune District > Lonavala
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 70 Hotels in Lonavala
Price Range: $105 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Upper Deck Resort Pvt. Ltd. 3*
Number of rooms: 58
Official Description (provided by the hotel):
We are a leading up market Boutique Resort at Lonavala. Best suited for business with pleasure, the resort has 58 well-appointed A/C guest rooms (6 Standard Rooms, 23 Deluxe Rooms, 27 Cottages & 2 Pavilions) spread over about 12 Acres of land. We organize Conferences / Individual Packages for Families / Walkins / Seminars / Team Building Activities / Incentive Based Scheme for Employees Based on Performance as Room Nights / Executive Holiday Program / Day Event / Annual Contract or Buyout of rooms for the Financial or Calendar Year / Promotions / Product Launches / Get Together / Marriage Functions / Theme Parties / Events / Birthday Parties / Wedding Anniversaries etc.. ... more   less 
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