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“A great weekend gateway..”
4 of 5 bubbles Review of The Lagoona Resort

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The Lagoona Resort
Ranked #34 of 67 Hotels in Lonavala
Mumbai (Bombay), India
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“A great weekend gateway..”
4 of 5 bubbles Reviewed February 27, 2011

Nicely located...
Lot of outdoor activities can be done and games can be played.
You wud definitely enjoy if you come with kids also.

Not recommended for budget traellers...Lonavala town is bit far...this is a good place who just want to spend time in the hotel..not recommeded for people who are here to do sightseening

  • Stayed February 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nikhar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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432 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (115)
Date | Rating
  • English first
  • Any
English first
mumbai
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed February 2, 2011

We had a very comfortable and relaxed stay. Hotel staff was extremely courteous, service was excellent. Food was good. Surroundings are nice, views of the hills.

  • Stayed January 2011
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank abundancealways
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed December 8, 2010

I went there with colleagues for a business offsite. The resort is not far from Mumbai-Pune expressway and easily approachable. We booked meeting hall on ground floor and the arrangement made by the hotel was perfect. The hall was neat and clean. Tea and coffee was served time to time. The food was also fantastic. There is open area on back side for events etc.
If you are looking for a quiet and decent place for your business trip/ client meetings close to Mumbai or Pune, Lagoona resort could be the answer

  • Stayed October 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mk_pandit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed November 4, 2010

Lagoona Resort is located about 2 kms from lonavala city center. we reached in the morning and took only 5 mins to check in. Rooms were spacious and bathroom had bath tub. We had problem with the TV which was the old box. Its time the hotel puts a LCD considering the room rent it charges. We had breakfast and dinner in the hotel. The breakfast had a good spread but the dinner needs lot of improvement.
The staff was very courteous and friendly.

  • Stayed November 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nits_traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune, India
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed October 31, 2010

Firstly it's overpriced, although the hotel boasts itself to be an Ecotel, I could find the only thing Eco about it being the usage of CFL bulbs across the hotel. I appreciate it.

As soon as we reached the hotel, we were greeted well and the staff were courteous. WE entered the 2nd floor and found a foul smell coming from the Kitchen (probably burnt food smell). The lobby was dark and the carpet were very old. As soon as we were in the room we could see loads of dead insects in the balcony and the bathroom. We had to call someone to clean it and it was cleaned immediately.

The air-condition was too cold and we tried adjusting it so that the room could get warm but couldn't. Now, that's not an Ecotel trait? We called the helpdesk, they checked and said it's fine, but nothing worked. The night became even worse, and my child (16 months old) suffered a lot because of this,

Last but not least, it's highly overpriced. The food though is of a excellent quality and me and my family enjoyed it a lot.

Might probably go in for some small hotel next time on.

  • Stayed October 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kalyanasundaram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
3 reviews
3 hotel reviews
4 of 5 bubbles Reviewed October 29, 2010

Lagoona Resorts in Lonavala is having a huge property with very spacious rooms. The location of the hotel is ideal for a weekend getaway from Mumbai. The resort has facilities like swimming pool, billiards pool table, bar, buffet dining hall etc. However no Gym is in the Lagoona Resorts. The buffet food is well prepared and boasts of a wide variety of spread. Most of the items in the buffet spread are from Indian cuisine with few from continental and Chinese preparations.

The Hotel is value for money for all those who want to enjoy there stay at Lonavala. As this is one of the only two star rated Hotels in Lonavala. However there are many fly by wire Hotels in Lonavala who will claim far more facilities then what they can offer.

The bar is well equipped, but the service of the drinks is in the dining hall. So one has to forego the enviornment of a dedicated bar.

All in all recommended for staying with your family and friends.

  • Stayed October 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank arabiansea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fernhotels, Management at The Lagoona Resort, responded to this review, November 1, 2010
Thank you for your valuable comments, we are happy to hear that you enjoyed your holiday at the Hotel. Your Feedback is a source of motivation to the team. We would be starting work on gym and the Bar & Spa for the hotel mid next year. Thank you for the opportunity to serve you, we will continue to make every effort to make your future stays even more memorable.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mumbai
1 review
3 of 5 bubbles Reviewed October 23, 2010

TO start with the room maintainence was really good.....But there ws NO entertainment at all...there was just table tennis and carrom....which was on a tiny little corridor....which led to the swimming pool...and suprisingly there was no table tennis ball....nor any powder for d carrom board.....really dissapointing....the food was not bad though...staff was courteous...no refreshing drink was given to us on arrival...and overall its not worth the money paid.... :/ the front view is better than the back view where the resort looked like an old building....it only recommended for business trips...not for family..

  • Stayed October 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vandanaMumbai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fernhotels, Management at The Lagoona Resort, responded to this review, November 1, 2010
Dear Vandana,
To start with we would like to thank you for your feedback , We are extremely sorry to hear that you didn't enjoy you vacation to the fullest. We will certainly look into the unavailability of your request. We have recently made the games room accessible to all guest which included Pool , Air Hockey and a host of activities and would also be setting up a water park in the near future. Thank you for the opportunity to serve you, We look forward to make all your future stays with us memorable.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Lagoona Resort

Property: The Lagoona Resort
Address: S No. 55, Tungarli | Tungarli, Lonavala 410403, India
Location: India > Maharashtra > Lonavala
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Top resorts Hotel in Lonavala
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Lagoona Resort 3.5*
Number of rooms: 68
Official Description (provided by the hotel):
Welcome to The Lagoona Resort, Lonavala-India’s first eco-friendly resort in Maharashtra. Our resort is located in Lonavala near Khandala, on the Pune and Mumbai Express Highway, providing a leisurely escape from the city life. In spite of being on the outskirts, we are well connected with the city and beyond. Each of our 68 well- appointed guest rooms are fully equipped with TV, direct dial telephone, internet connectivity, channel music, mini bar, tea/coffee maker, electronic safe and individual temperature controls, to ensure that you are comfortable. Our all-day dining restaurant, The Patio features mouth-watering dishes from Indian, Asian and Continental cuisines. Our elaborate buffet spreads for breakfast, lunch and dinner. You can indulge in a number of recreational activities such as the indoor ones like the pool, carom, and table-tennis or relax by the outdoor pool-side which comes with an attached baby pool as well.The Lagoona Resort offers the prefect hideaway for a luxurious holiday away from the hustle-bustle. ... more   less 
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Also Known As:
The Lagoona Hotel Lonavala

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