Stayed here in 2 rooms for 2 nights 20Apr~02May, expected it to be a 4-star property. The lobby was huge, but furniture looked dated, the lifts were not in good shape and could not take more than 3 pax, with one of them out of order. The main Restaurant "Patio" had dirty table linen, and overall the whole Hotel seemed to require painting and repairs.
The Rooms were again with old broken furniture, the TV was CRT, not LCD. The bathroom was ok, the curtains were with mould. The linen was strictly ok and we had to change some towels and sheets which were stained. The Room AC was ok and luckily cooling since the outside temp was very hot.
The games area was dark, dull, dim and musty with old equipment. There was a pool. But no Spa and not Gym, overall not much for children to do.
There were loads of mosquitos biting us after sun down all over the property.
They need to renovate and upgrade all the facilities on an urgent basis since the charges are quite high and compared to other other properties does not offer value for money.
The food was ok, the dinner and breakfast we had was adequate but not spectacular or anything to remind us of good memories of this property.
- Official Description (provided by the hotel):
- Welcome to The Lagoona Resort, Lonavala-India’s first eco-friendly resort in Maharashtra. Our resort is located in Lonavala near Khandala, on the Pune and Mumbai Express Highway, providing a leisurely escape from the city life. In spite of being on the outskirts, we are well connected with the city and beyond. Each of our 68 well- appointed guest rooms are fully equipped with TV, direct dial telephone, internet connectivity, channel music, mini bar, tea/coffee maker, electronic safe and individual temperature controls, to ensure that you are comfortable. Our all-day dining restaurant, The Patio features mouth-watering dishes from Indian, Asian and Continental cuisines. Our elaborate buffet spreads for breakfast, lunch and dinner. You can indulge in a number of recreational activities such as the indoor ones like the pool, carom, and table-tennis or relax by the outdoor pool-side which comes with an attached baby pool as well.The Lagoona Resort offers the prefect hideaway for a luxurious holiday away from the hustle-bustle. ... more less
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- Also Known As:
- The Lagoona Hotel Lonavala