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“Worth what you pay with excellent services”
Review of Chandralok Hotel

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Chandralok Hotel
Ranked #9 of 70 Hotels in Lonavala
Certificate of Excellence
Reviewed February 11, 2014

I stayed for two days with my parents and we all loved the warmth and ambience of this hotel.good food ,services,cleanliness.....location is perfect!!!i am very much happy and satisfied for what i have paid for this hotel!!!

  • Stayed: February 2014
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1  Thank ankitadaga0206
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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266 - 272 of 395 reviews

Reviewed February 2, 2014

I had visited this hotel for lunch,last week.This is located at five minutes distance from Lonavala bus stand. Decent property with good ambiance. There is a thali system for the lunch.Food offered was very tasty especially moong halwa, Definately recommended for delicious food.

  • Stayed: January 2014, traveled with friends
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1  Thank vinodkhedkar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 26, 2014

Very good hotel and not expensive too. They even give discounts if you are spending just half a day at the hotel, which comes in handy. Rooms were clean and tidy, very good food (lunch). Nice location

Stayed: January 2014, traveled with friends
2  Thank Jimit1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 22, 2014

This was my second visit to the hotel. The rooms were very good... Room Service,Staff were polite and helpful..... FOOD IS EXCELLENT AS USUAL.... OVERALL GOOD HOTEL TO STAY AS THE TARIFF IS NORMAL.....




  • Stayed: January 2014, traveled with family
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1  Thank Hardik S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 22, 2014

We booked this hotel during our monsoon to lonavala. This hotel is located very close to the railway station, bus stand and main market. The rooms are too good, very clean, well maintained. The price is not so expensive. They helped us in booking a vehicle for the local sight seeing

  • Stayed: September 2013, traveled with friends
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2  Thank Avinash R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 7, 2014 via mobile

It was our luck that we landed into this awesome hotel as soon as we stepped in lonavala.
The best budget hotel I have ever stayed. The best thing about the hotel is its location. It is at centre of the main market of lonavala with bus stand and railway station at 5 minutes walking distance.
The staff at d hotel is very decent. They helped us in every possible way. They arranged for a cab for sightseeing and that too at a very nominal rate.
Rooms were very clean and beautiful , perfect for a couple.
Complimentary breakfast was also provided which was delicious.
It was all a wonderful stay at The Chandralok. I will give 5 stars to this beautiful hotel.

Stayed: November 2013, traveled with friends
3  Thank Sahil A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 30, 2013

Having spent all our time planning for our marriage, we had no time left to plan our trip to the Western Ghats afterwards. We chose a Lonavala hotel in a jiffy, one whose advertised price/service ratio seemed handily interprosed between those of the well-heeled, classist resorts on the one hand and the guest houses on the other. Alas, we chose the Hotel Chandralok -- what a mistake! The staff and reception seem desultory.

The room is permanently damp and mouldy, more so than monsoon could account for in any decent hotel. The unwashed blanket gave my wife an allergic reaction, showed cigarette burn, and was laid atop a cheap, thin mattress on a hard surface. The bathroom was grotty. The water, evidently pumped from the well on the property, smelt of hydrogen sulfide and we can only hope that this rotten smell came from naturally dissolved ground gases and not from sewage contamination.

The window looks onto an outdoor area in which the kitchen staff prepare banquet food and hold loud conversations late into the night. After we had managed, amid this din, to retire for the evening we were awakened by a telephone call for dinner. Then at 9am the next morning a knock on our door again woke us for breakfast.

The staff serve food with their hands; the tongs and utensils next to the pans of food are solely for appearance. They don't wash their hands between cleaning the floor and handling food.

The wireless Internet service, whose extent is limited to the lobby, seems unusable; throughout our stay we were able to connect to the local network but not to the outside world.

The hotel across the street actually has better rooms - still worn and scruffy, but at least clean - at a lower price. Lonavala is beautiful, especially during monsoon, but as and when we come again we either would get a homestay or would splurge and pay for one of the resorts. One gets what one pays for.

  • Stayed: August 2013, traveled as a couple
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1  Thank Matthew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelchandralok, Guest Relations Manager at Chandralok Hotel, responded to this reviewResponded August 5, 2015

Dear sir,
As per your feedback given, we understand that you were not happy with your stay at Hotel Chandralok.

We deeply regret for the same on behalf of our management assuring you that this will not happen in the future. Further we would like to extend our sincere thanks to you for sparing your valuable time amidst your busy schedule for your valuable feedback


Thanking you with all sincerity & looking forward to seeing you soon.


Rajnish Chaturvadi,
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Chandralok Hotel

Address: Near Lonavala Bustand, Lonavala 410401, India
Location: India > Maharashtra > Pune District > Lonavala
Amenities:
Restaurant Room Service
Hotel Style:
Ranked #9 of 70 Hotels in Lonavala
Price Range: $41 - $428 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chandralok Hotel 3*
Number of rooms: 23
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