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“Trip to Lonavla”

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Fariyas Resort Lonavala
Ranked #2 of 67 Hotels in Lonavala
Certificate of Excellence
Mumbai
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Trip to Lonavla”
Reviewed December 20, 2013

Excellent hotel with very helpful staff. Keep up the good work. They helped me in making my stay memorable. The hotel food is slightly expensive but the food quality and taste is very good. The hotel and the rooms were very well maintained.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Cleartrip

Helpful?
Thank Virendra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jagar T, General Manager at Fariyas Resort Lonavala, responded to this review, December 24, 2013
Dear Mr Virendra NS

Season's Greetings from Fariyas Resort Lonavla and Thank you for your appreciation with regard to your recent stay with us. It is very encouraging to know that you had a memorable stay and enjoyed our food and services. Thank you for sharing your feedback on TripAdvisor and look forward to welcome you back to Fariyas Resort Lonavla in the near future.

Best Regards

Jagar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,145 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (287)
Date | Rating
  • Dutch first
  • English first
  • French first
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  • Any
English first
Mumbai (Bombay), India
Level Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed December 14, 2013

Fariyas is great property but sadly lacking in the upkeep. I was there last week for an office offsite and though the food etc. was nice, the room was not up to the mark. There was dust and grime, the floor was dirty and most of all, the commode was not cleaned. Though on asking them, the toilet was cleaned immediately. Later realised that the bath tub was equally dirty.

Room Tip: Pick the lawn facing rooms. There is evening sun.
See more room tips
  • Stayed December 2013, traveled on business
    • Value
    • Location
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Helpful?
Thank PriyaAnanthan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jagar T, General Manager at Fariyas Resort Lonavala, responded to this review, December 17, 2013
Dear Ms Priya

Thank you for your feedback on TripAdvisor with regard to your recent stay. I am deeply concerned that you were give a room which had unclean bathroom. I sincerely regret your this experience and apologize for the inconvenience caused to you and your family.

Please be rest assured that I have addressed the issue with our Housekeeping Team and we will make sure that this does not get repeated in future with any of our guests. Thank you for being our tutorial.

Thank you for your feedback and I look forward to welcome you back to Fariyas Resort Lonavla

Best Regards

Jagar
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
1 review
Reviewed December 14, 2013

Room was clean and had essential facilities. Swimming Pool, Gym, Sauna , Pool table etc available but did not try. Had a good peaceful sleep. Dinner ordered in room was good, but the buffet breakfast was terrible.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
Thank Ashish S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jagar T, General Manager at Fariyas Resort Lonavala, responded to this review, December 17, 2013
Dear Mr Ashish

Thank you for your feedback on TripAdvisor with regard to your recent stay. While I am happy that you liked most of our product and services I am equally concerned that you did not enjoy your breakfast. We sincerely regret your this experience and below our own expectation as well.

Please be rest assured that I have addressed the issue with our Food and Beverages Manager and assure you that we will check it and fix it.

Thank you for your constructive feedback and continued support. I look forward to welcome you back to Fariyas Resort Lonavla

Best Regards

Jagar
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
Reviewed December 14, 2013

Fariyas is an classic vintage resort , with breathtaking views , wherein the trains are moving at its own pace and the birds chirping while you are sipping the cuppa from the brilliant balcony view.

With stalwarts likeGlen Pinto @Partha you are well taken care right from Reservations to Check out.

We are regulars there and must say OLD is GOLD.

  • Stayed December 2013, traveled with family
    • Value
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Helpful?
Thank PareshMarrott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jagar T, General Manager at Fariyas Resort Lonavala, responded to this review, December 19, 2013
Dear Mr. Paresh Marrott,

Thank you for sharing your positive experience with the TripAdvisor community.

We are pleased to know that you cherished every aspect of your stay, which is indeed a pleasure to know. The entire team is happy and appreciates your kindness review.

We look forward to welcoming you back to Fariyas Resort, Lonavla in near future.

Best Wishes and warm regards,

Jagar Thakur
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bhubaneswar, India
Level Contributor
75 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed December 13, 2013

Had been there several times for business purpose. The rooms provided are spacious and well equipped with all facilities. I was mostly busy in the conference so didn't get enough time to explore it. But the location is highly appreciable. Located amidst the hills of Lonavla you will get an amazing view of the hills playing hide and seek within the skies, while sipping in your coffee in the backyard.
Facilitated with swimming pool, bar, spa, gym, water park, what not!
The services provided are commendable. A variety of cuisines you can ponder upon. Best is to go for buffet where you can enjoy a plate full of flavors ranging from Indian to intercontinental. Do try the desserts and you'll never regret.

Room Tip: Go for room facing the hills. You'll definitely love it!
See more room tips
  • Stayed January 2013, traveled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Pearl_travelbug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jagar T, General Manager at Fariyas Resort Lonavala, responded to this review, December 19, 2013
Dear Ms. Pearl,

Thank you for the appreciative comments. I am glad to note that you have left with a positive impression of our product and services.

We look forward to welcoming you back to Fariyas Resort, Lonavla in near future.

Best Wishes and regards,

Jagar Thakur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
Reviewed December 12, 2013

Had booked a room from thr 10th to the 12th Dec 2013. The rooms are great, beautiful views of the hills. The bathtub though was difficult to use. The drain stopper would just not come off and all the fun of a lovely bubble bath was wasted in trying to pop it up so the water could drain out. Also in a hotel of this class, very high standards indeed, one would not expect to pay for wifi and that too an exhorbitant Rs 100 per hour!!!

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Traveller10132013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jagar T, General Manager at Fariyas Resort Lonavala, responded to this review, December 17, 2013
Dear Guest

Thank you for your feedback on TripAdvisor with regard to your recent stay. We sincerely regret that your bathtub drain did not work properly. Also I regret that you were not happy with internet charges. I sincerely apologize to you for the inconvenience caused to and your family.

Please be rest assured that I have addressed the issue with our Executive Housekeeper and will check it and fix in all rooms. As regards to internet charges, please allow me to explain that internet charges are to avoid any unnecessary login on all electronic gadgets which drastically reduces speed and causes inconvenience to genuine internet users

Thank you for your constructive feedback and continued support. I look forward to welcome you back to Fariyas Resort Lonavla

Best Regards

Jagar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Navi Mumbai, India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 9, 2013

I booked a premium room for my family. The room was good and view was good but the bathroom did not have a proper latch from inside and it can be opened from outside. Even the partition between bathroom and the room does not have any latch. I could not stay with my family and asked the hotel to change to a room with proper latch but room available also did not have a proper latch and a carpenter tried repairing it but of no use. We were then shifted to deluxe room which got proper latches but smaller in size even though I paid for premium room.

Food was good and pool area is good.

  • Stayed August 2013, traveled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank venkat_9099
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jagar T, General Manager at Fariyas Resort Lonavala, responded to this review, December 17, 2013
Dear Mr Venkat

Thank you for your feedback on TripAdvisor with regard to your recent stay. We sincerely regret that you did not find our premium room bathroom door design appropriate and had to be shifted to a deluxe room. I sincerely apologize to you for the inconvenience caused to you. We will revisit this design once again and will come with some improvisation in future.

I am sure you will give us another opportunity to show case our improved, product, facilities and services.

Thank you for your constructive feedback and continued support. I look forward to welcome you back to Fariyas Resort Lonavla

Best Regards

Jagar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fariyas Resort Lonavala

Property: Fariyas Resort Lonavala
Address: Frichley Hills | Tungarli, Lonavala 410401, India
Phone Number:
Location: India > Maharashtra > Pune District > Lonavala
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Lonavala
#2 Luxury Hotel in Lonavala
#2 Spa Hotel in Lonavala
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Fariyas Resort Lonavala 4.5*
Number of rooms: 159
Official Description (provided by the hotel):
A slice of paradise awaits you at 1500 feet above sea level. Nestled amidst a lush green backdrop, The Fariyas Resort Lonavala provides an ideal getaway for a perfect rejuvenation. Fariyas is synonymous for superior service culture and modern rooms and facilities matching the needs of its discerning clientele. Our refined physical product and willingness of our employees to pamper our guest on a daily basis is what makes us humble. We provide innovative food and beverages concepts with modern meeting and banquet facilities. The Wild Waters – Water Park entertains both young and the young at heart. The exhilarating rides, a sunken bar and much more activities are fun filled experiences for the whole family. The Sana Spa and Beauty Salon sets the mood for rejuvenation at this vibrant resort. ... more   less 
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Also Known As:
Fariyas Resort Lonavla Hotel Lonavala
Fariyas Hotel Lonavla
Lonavla Fariyas Hotel

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