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“better avoid”

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Arcadia Regency Hotel Alleppey
Ranked #28 of 68 Hotels in Alappuzha
Silvassa, Dadra and Nagar Haveli, India
Level 6 Contributor
89 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
“better avoid”
Reviewed December 8, 2013

The hotel is ok for business travellers but very poor in expectations of tourists and visitors for leisure....average food quality,small conjusted rooms and not working swimming pool.....the location of the hotel is also crowded...nothing is special to mention in this hotel.The poor reception staff is bad in english and hindi hence can face misarable situations...The Wi Fi is charged tremendously high!!

try to avoid its just ok if you don't have any other choice.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Madhuvanti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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182 reviews from our community

Traveler rating
    46
    56
    38
    15
    27
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Kochi (Cochin), India
Level 5 Contributor
61 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed November 24, 2013 via mobile

If you are on a business/transit visit then this is a good place to stay. Rooms are clean. Toilets are average.
Room service is available. however I got a shocker when I called for a cup of coffee in the evening & asked for some snacks along with it. Prompt came the answer which also was in a rude tone.."Snacks are not there.. If you WANT, we have to make it!!!".. Now what does one say about this type of hospitality!!

Stayed November 2013, traveled solo
Helpful?
Thank Malabar_Hornbill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 19, 2013

Good , to stay clean
service was good
but no one picks phone at night
good rooms
nice air conditioned and hot water throughout
but no leak or sea view
it is in centre of town
but address is not clear
some gets confused with one more arcida hotel


  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
1 Thank Alagappan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 4 Contributor
30 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed October 29, 2013

I reserved and paid for a luxury room through Packago/ezeecloud. I called the hotel a few days before to confirm my reservation and was told by the manager that there was no record of a reservation. At this point, the manager should have contacted Packago, but despite me calling him several times and despite each time him promising to call me back within “10 minutes” when I arrived to check in, he had still not made the call, meaning I had to hang around in reception for half an hour while the confirmation was obtained from the agent. Very unprofessional.

The room was a very good size and clean. Unlike other hotels I stayed in in this category, housekeeping did make up the room without me asking, so I was impressed by that. However, the water from the sink and shower had a very unpleasant metallic smell.

I used the pool, but it was in need of a good clean – the sides and bottom were both slimy and green. I ate at the restaurant both nights – the second night a buffet was available which was good value although not great quality. It’s best to order à la carte. Breakfast is also decent, although it’s best to get there near the start of the buffet to get the food when it’s hot.

Stayed October 2013, traveled solo
Helpful?
Thank Tom A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 23, 2013

1. RUDE - The hotel management and staff are incredibly rude and misbehaved. From the front desk guy to the maintenance person to the room delivery guys and so on - we just could not believe how rude they were.
2. PATHETIC ROOM CONDITION - There was no phone in the room. We went down to inform them and it took them nearly an hour to get that in place. Then, the TV was not functioning and the bathroom was unclean. The maintenance guy who came rudely said that he doesn't not care if these things are not properly in place and told us to contact the front desk. The front desk kept on delaying it and all we could do is to see our Alleppey stay get ruined as people were already tired after 5 hour drive Thekkady. Now this is a small thing although it still added to our disgust - finally when the maintenance guy came over to put things right - he knocked, we opened and then he stood at the door for 3-4 minutes just chatting on his phone; we closed the door over the maharaja after waiting for 2-3 minutes and then he pounded shouting "hello". With mood-wrecking facial expressions, he installed whatever had to be done and kept addressing us with rude "hello"s.
3. ROOM SIZE - The room was extremely small and cramped.
4. PATHETIC BREAKFAST - The breakfast was pathetic in taste. After our experience previous night, we did not bother to talk to the staff. Another lady asked one of the helpers if there was omellette, to which he replied rudely - "whatever is there, eat that".
5. SWIMMING POOL - is a JOKE. it's dirty, very very small to be called a pool, the showering areas o not have water and probably hadn't been cleaned in ages, there was no staff around whenever we checked and all these stories about poolside service are fraud. pool closes by 7 pm anyways.

Room Tip: Well, if you are stuck with this God-forsaken place, insist on seeing a bigger better room and check...
See more room tips
  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank aksharchandra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Alappuzha hotels

Oxford
Level 4 Contributor
38 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed September 29, 2013 via mobile

It's a basic, standard Indian Hotel - nothing good, nothing dreadful. It's fine for business, but I wouldn't choose it as a tourist venue. It's rather overpriced too.
The room was clean and the bed very comfortable, but I could not get hot water in the morning, and when you're standing naked in the shower in expectation of a warm wash, you are definitely not in the mood to get dressed and call reception. So I sighed deeply and washed in cold. It doesn't kill you, but for the amount you're paying!

And no free Wifi?!! You've got to be joking guys! This is 2013!! If you can't rise to free Wifi in all rooms, at least provide it in reception. And if you're so mean as to charge, offer 12 or 24 hours.

No - I won't be back.

Stayed September 2013, traveled solo
Helpful?
Thank Phoenix_redux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwich, United Kingdom
Level 2 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 25, 2013

we stayed at Arcadia for one night only, prices were decent and affordable. Room was okay, but lacked energy... sheets were dirty and the bathroom was a little worn down.
The one thing that really let the hotel down was the restaurant. Not enough of a variety of food to choose from. Also food took far to look to come out and was not given all at the same time.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anniegxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Arcadia Regency Hotel Alleppey

Property: Arcadia Regency Hotel Alleppey
Address: Near Iron Bridge, Alappuzha 688001, India
Location: India > Kerala > Alappuzha District > Alappuzha
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #28 of 68 Hotels in Alappuzha
Price Range (Based on Average Rates): $
Hotel Class:3 star — Arcadia Regency Hotel Alleppey 3*
Number of rooms: 43
Reservation Options:
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Also Known As:
Arcadia Regency Alleppey
Arcadia Regency Hotel Alleppey Kerala/Alappuzha, India

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