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Kayaloram Heritage Lake Resort
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Reviews (224)
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All reviewsswimming poolwooden cottagesapproach roadlocation is amazingtypical keralakerala dishesgoogle mapscomplimentary breakfastwonderful experienceshort staylakebackwatersalleppeyhouseboatlawnduckschef
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Reviewed April 18, 2014

I was in the resort for 1 night and I must admit it was a good stay. Friendly staff, wonderful food, excellent property to stay at. Ideal place for anyone who loves back water and lake. The resort however has few issues which I am sure the hotel is aware off but the guests needs to take care off if opting to stay here. some issues we felt during our stay, my mother was with us and she had a hard time going and coming back from the room to the main gate of the resort and the second thing we really need to advice the management that the rooms should have kettle or refrigerator facility the third thing was the non functioning of the swimming pool we were never told about the same while booking time, if I exclude the said above issues I guess we had a decent experience with the resort. This is mainly due to very friendly staff and good location.

1  Thank mahi-mahi70
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Dhanesh123, Manager at Kayaloram Heritage Lake Resort, responded to this reviewResponded April 22, 2014

Dear Guest ,

we are thrilled to see your positive feedback , We value your comments and we will definitly look in to the matter seriously which you mentioned above .at the same time I will certainly convey your sentiments to the Mir Hotels & Resorts team. I’m positive they will be enthused to meet and exceed your expectations every time you choose to stay with us.

We hope to see you soon when your travels bring you to Alleppey.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed April 18, 2014

After two years I been to kayaloram again, the lovely resort is still shine with his own glance. The staffs were really helpful and supportive. The garden looks more and more attractive, small sad thing was the orchids are less compare to my last visit, and I also told that the property was going to renovate in coming days. Really we had a great time in this little heaven again,

Chef thanks for the “payaasam”

Room Tip: Lake view rooms
  • Stayed: April 2014, traveled with family
    • Value
    • Location
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Thank jeraldrobson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dhanesh123, Manager at Kayaloram Heritage Lake Resort, responded to this reviewResponded April 22, 2014

Dear Guest ,

It was nice meeting you again after two years ,We are thrilled to see your positive feedback. I will certainly convey your sentiments to the Mir Hotels & Resorts team. I’m positive they will be enthused to meet and exceed your expectations every time you choose to stay with us.

We hope to see you soon when your travels bring you to Alleppey.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 16, 2014

From 3nt Kerala boat cruise, stopped for 9 nt deal 3-12/03/2014. English male traveller 64 years. The grass is the softest encountered, paving set a cm below surface. 2 Geese and regular leaf sweeping keep it immaculate plus specimen foliage and trees abound.
So much love and thought was lavished on Kayaloram when established, it needs refreshing now.
12 Spacious lodges with Indian cricket aplenty on room TV. Communal area with free WIFI.
I borrowed a beautiful wood rocking chair then sat and savoured the spectacle from my verandah.
The pool did not sparkle but ok to cool off. Little choice but to eat in locally with not enough rooms regularly occupied to support kitchen, so omelette was firm favourite. It is starting to look tired round the edges. GO THERE to savour the magic of a very special place that needs your help !
Dhanesh the new man in charge of 3 weeks is young but with firm ideas and supportive staff.

Room Tip: Pool view rooms see Quay and Vembanad lake from verandas. All wash facilities have walls and discreet but open to sky, no high rise to overlook, just coconut trees. Watch your head !
  • Stayed: March 2014, traveled solo
    • Value
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Thank Derek J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dhanesh123, Manager at Kayaloram Heritage Lake Resort, responded to this reviewResponded April 22, 2014

Dear Guest ,

We are thrilled to see your positive feedback. I will certainly convey your sentiments to the Mir Hotels & Resorts team. I’m positive they will be enthused to meet and exceed your expectations every time you choose to stay with us.

We hope to see you soon when your travels bring you to Alleppey.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 13, 2014

Location was ok....breakfast was pathetic....irresponsible staffs..hospitality was v bad...bathrooms were awkward...couples and bachelors were given the adjacent suite ..which sounded ridiculous..bcz it was a weekend we couldn't switch over to a new suite.... water supply smelt lyk sewage water...

Stayed: April 2014, traveled as a couple
2  Thank apkewl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dhanesh123, Manager at Kayaloram Heritage Lake Resort, responded to this reviewResponded April 22, 2014

Dear Guest

Thank you so much for posting your valuable feedback. I have taken a note of your suggestions and shared it with our team. We are indeed very grateful to you for shedding light on areas that valued guests such as your good self expect at our resort. Please rest assured that we have taken your feedback seriously and will train our staff in all the areas of concern highlighted..

Thank you again for bringing this to our notice and helping us serve you better.

We hope to see you soon when your travels bring you to Alleppey.

Thanks & Regards
Dhanesh Sankaranarayanan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 26, 2014

Great site at lake edge. Nice pool, rooms large and reasonable. But staff not very helpful, food below average and very slow service. Doesn't seem to be well managed. Too far to walk into Allepey. Disappointed. But could be so much better!!

Room Tip: Try to get rooms facing the lake
  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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2  Thank GPP617
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dhanesh123, Manager at Kayaloram Heritage Lake Resort, responded to this reviewResponded April 22, 2014

Dear Guest,

Thank you so much for posting your valuable feedback. I have taken a note of your suggestions and shared it with our team. We are indeed very grateful to you for shedding light on areas that valued guests such as your good self expect at our resort. Please rest assured that we have taken your feedback seriously and will train our staff in all the areas of concern highlighted..

Thank you again for bringing this to our notice and helping us serve you better.

We hope to see you soon when your travels bring you to Alleppey.

Thanks & Regards
Dhanesh Sankaranarayanan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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