We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“must stay for heavenly experience”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Citrus Retreats Alleppey
Ranked #10 of 70 Hotels in Alappuzha
Reviewed September 12, 2013

citrus alleppey is like heaven on earth & people at citrus makes you feel the best ,gift your family a grt time & i personaly wanna thanks citrus for having wonderful managers like pramod ...it will be my regular stay for unfailing goodtime with family..

Room Tip: privacy villa with a lake view is the best & ask wht ever you need they will fullfill it.
See more room tips
  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank vijai v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santhosh N, General Manager at Citrus Retreats Alleppey, responded to this reviewResponded September 13, 2013

Thank you for your feedback. We are happy we could create happy memories for you! Looking forward to your next visit to Citrus! Regards, Santhosh Nair

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (701)
Traveler rating
Traveler type
Time of year
Language

523 - 529 of 701 reviews

Reviewed September 8, 2013

Myself and my family members had a wonderful experience at Citrus resort in Alapuzha. Their rooms were so neat and clean and had all luxury we need. The food was so tasty and the chef Mr.Rehman was so warm and friendly and he was so keen to understand our taste and served us with great lunch and dinner. Mr. Praveen - F& B Manager was all out to give us the best. And Ms. Jincy and Mr. Rohit at reception were full of enthusiasm and energy that gave us the best comfort. It was altogether a wonderful experience. I recommend that Citrus is the best choice if you are planning to visit Alapuzha.

Ashok Kumar

  • Stayed: September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank AshokKumar272
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santhosh N, General Manager at Citrus Retreats Alleppey, responded to this reviewResponded September 9, 2013

Thank you for your feedback. We are happy we could create happy memories for you! Looking forward to your next visit to Citrus! Regards, Santhosh Nair

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 8, 2013

It ws a great experience staying in CITRUS. The ambiance is awesome and the place is really nice!!! The lake-view pool villa with its ethnic style of interior and the ambiance was excellent. A wonderful place for relaxing and enjoying vacation without going anywhere. Tastefully done large bedrooms with spacious, fantastically color coordinated bathrooms invited you to connect and appreciate the environment all around.The view of the backwaters and paddy fields were especially charming. It was an environment that proved to be calming and soothing

The resort is self sufficient with restaurant, Spa, Ayurvedic massage and lake cruise. All of the restaurant staffs are young and qualified in hotel management. In fact each and every member of the staff is extremely courteous and friendly, we do not remember seeing a single face that was not smiling. They are really committed to their service and helped us throughout. Thank you for taking care of us for two days. Please convey our love and regards to them. Special Thanks to the Hotel manager Mr. Shamsher Singh..

Room Tip: Private Pool Vilas
See more room tips
  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank anurag s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santhosh N, General Manager at Citrus Retreats Alleppey, responded to this reviewResponded September 8, 2013

Thank you for your feedback. We are happy we could create happy memories for you! Looking forward to your next visit to Citrus! Regards, Santhosh Nair

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2013

Very quiet, nice area with great atmosphere. The staff, especially the directing manager, was very helpful. Clean and nice rooms. This is definitely a bang for your bucks! I recommend this resort to everyone, especially for families.

  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank davesound78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santhosh N, General Manager at Citrus Retreats Alleppey, responded to this reviewResponded September 4, 2013

Thank you for your feedback. We are happy we could create happy memories for you! Looking forward to your next visit to Citrus! Regards, Santhosh Nair

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 30, 2013

Generally good hotel, but needs entertaining and sport facilities .. there is rice plantation on the west side that you can walk by and see the farmers. Dinner is good but breakfast is poor, i think the kitchen would respond to your suggestions. I liked the room and bathroom .. the staff are polite .. the spa is good and its manager do care about the guests.

Room Tip: some rooms located near to engines that causes noise at frequent intervals, stay away from them..
See more room tips
  • Stayed: August 2013, traveled with family
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Hana A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santhosh N, General Manager at Citrus Retreats Alleppey, responded to this reviewResponded September 2, 2013

Dear Sir,

At the outset, thank you very much for your patronage and valuable feedback. Consequently, it is disappointing to learn that you are unhappy with the Food & Beverage, Please accept my sincere apology, the principal goal of our Resort is to provide dependable service to our entire guest.

Please be assured that the issue you’re raised have been address, and the appropriate action has been taken.

Once again, thank you for your feedback. We trust that we may have the pleasure of welcoming you back to Citrus Alleppey in the future.

Yours Sincerely,

Santhosh Nair

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 24, 2013

I had a very wonderful stay at citrus. I specially enjoyed the complimentary boat ride. Everything is well managed. Resort gives a luxury comfort by their endless services. I will definitely recommend your resort to everyone

  • Stayed: June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank vishnuw909
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santhosh N, General Manager at Citrus Retreats Alleppey, responded to this reviewResponded August 27, 2013

Thank you for your feedback. We are happy we could create happy memories for you! Looking forward to your next visit to Citrus! Regards, Santhosh Nair

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 23, 2013

Citrus Retreat is not far from Alleppey city. It will take 15 minutes’ drive to reach the hotel by boat which is arranged by Hotel and it is away from the crowd and noise. If you like a quiet and nature beauty then Citrus is the Right Choice. The rooms are really as good as any five star hotel rooms neat & clean. One special thing about the whole place was the service by the staff; be it the reception or the restaurant. The food quality is really awesome.
Overall, it was a pleasing experience and we have left with a feeling of complete satisfaction. Citrus is worth your time and money. I had a feeling all along my stay that I should come and stay here again PLEASE DO NOT MISS THIS MARVEL IN YOUR HOLIDAY VISIT TO KERALA.......

  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Rohitjoshi291
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santhosh N, General Manager at Citrus Retreats Alleppey, responded to this reviewResponded August 27, 2013

Thank you for your feedback. We are happy we could create happy memories for you! Looking forward to your next visit to Citrus! Regards, Santhosh Nair

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Alappuzha hotels
4 mi away
Ramada Alleppey
Ramada Alleppey
#9 of 70 in Alappuzha
760 reviews
12.7 mi away
Deshadan Backwater Resort
Deshadan Backwater Resort
#8 of 70 in Alappuzha
378 reviews
7.1 mi away
Lake Canopy
Lake Canopy
#1 of 70 in Alappuzha
115 reviews
Show Prices
Show Prices
Show Prices
25.4 mi away
Kondai Lip Backwater Heritage Resort
10.8 mi away
Abad Turtle Beach
Abad Turtle Beach
#2 of 70 in Alappuzha
637 reviews
14.5 mi away
The World Backwaters
The World Backwaters
#18 of 70 in Alappuzha
327 reviews
Show Prices
Show Prices
Show Prices

Been to Citrus Retreats Alleppey? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Citrus Retreats Alleppey

Address: Karimba Valavu 8/504a - 504n | Alleppey - Changanassery Road, Alappuzha 688003, India (Formerly Citrus Backwater Retreat)
Location: India > Kerala > Alappuzha District > Alappuzha
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Alappuzha
#2 Family Hotel in Alappuzha
#7 Spa Hotel in Alappuzha
Price Range: $82 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Citrus Retreats Alleppey 3.5*
Number of rooms: 32
Official Description (provided by the hotel):
The resort is located on national waterways surrounded with lush greenery and paddy. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Agoda, Hotels.com, Hotwire, Orbitz, Cheap Tickets, Cancelon and Evoline ltd so you can book your Citrus Retreats Alleppey reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Citrus Retreats Alleppey Kerala/Alappuzha, India

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing