Bamboo Lagoon totally surpassed my expectations for Quality, Reliability and Excellent customer service. I organised this first trip to South India by reading many reviews and found on the Tripadvisor review for Bamboo Lagoon to be most reliable and accurate.The location is a little chunk of paradise best soon asap in my opinion due to the rapid evident commercialisation based on the volume of houseboats along the river. The locals are friendly and the general atmosphere is very safe and secure, I am a British citizen but from North Indian descent and have travelled across many parts of India over the last 20 years and reluctant as I am to declare that the food, cleanliness and general sense of helpfulness exceeded the standards previously encountered from other regions of the sub continent. The staff were excellent - We were treated with respect and courtesy always and all requests were efficiently acted upon, after meeting with the owners Gopinath and his brother Jayachandra who were both charming and made a appearance at the resort all five days of our stay, you realise how the high standards are maintained both of the brothers regularly enquired about feedback on their service levels. My particular itinerary was organised by Gopinath wholly I entrusted him with picking up from Kochi airport from the 12 March 2012 to dropping off on the 17 th he also organised Ayurvedic massages and trips to the beach a local temple excursion and shopping trips and the fabulous houseboat day/night sailing on the backwaters.
To summarise I would highly recommend this resort sooner than later now that the big boys i.e "Oberoi" houseboats are in on the action the inevitable exploitation of paradise will affect its serene and natural beauty.
- Official Description (provided by the hotel):
- Nestled in the lap of the spectacular Punnamda backwaters in Kerala, Bamboo Lagoon Resort offers basic modern comforts at easily affordable rates. The hotel is ideally located in proximity to the azure Puunnamad River and also offers the exclusive privilege of a house boat cruise where you can have loads of fun all day long. Cochin airport is located at 46 km from hotel and the nearest railway station is only 5 km from the resort. ... more less
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- Also Known As:
- Bamboo Lagoon Backwater Front Resort Kerala/Alappuzha, India