We had a very large suite. Very grand, the enormous bathroom with sunken bath and large separate shower but the hand basin with an enormous crack running down the front.
The few staff, so very pleasant but very inexperienced. The swimming pool and the surrounds not clean and and by mid morning, the loungers not cleaned with the used towels from the previous day still heaped upon them. When the 'touring manager' turned up and he was, in now uncertain form, told about it, he himself started to clean the area.
Yes, having dinner served in darkness by the lake very romantic until you realise the large prawn you have just started to eat not properly cooked and raw in part, but you cannot see what you are eating as so dark.
The aircon. in our sitting room not working, we were told (without any member of staff coming to look at it) that we cannot have air in bedroom and sitting room.
Building work, to enlarge the property, appeared to take most of the staff attention. Perhaps it will be better when when this is complete.
- Official Description (provided by the hotel):
- Overlooking lake Vembanad at its widest point, purity is 50 km from The Malabar House and 70 km from Cochin International Airport. Accessible by car & boat, it is the starting point of our backwater cruise. ... more less
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- Also Known As:
- Purity At Lake Vembanad Kerala/Alappuzha, India