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“Poor service and lack of efficiency”

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Panoramic Sea Resort
Ranked #62 of 193 Alappuzha B&B and Inns
Paris, France
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Poor service and lack of efficiency”
Reviewed August 29, 2012

We have stayed in this hotel hoping to benefit from its various facilities and from its good location. We were very disappointed.
1 - The rates have been increased lately and are not the same than on the website
2 - The swimming pool is rather small and there are no beach chairs.
3 - There is no internet facility though the web site and brochure say the opposite
4- Price are written ... without charges


Most of all : We were pissed off by the receptionist guy who was not helpful at all, gave us no justification for the rate increase and no internet facility.

Management has to intervene quickly and put efforts to increase their standard: it is highly unacceptable to pay that price for the room and not to have efficient staff.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bojuso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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196 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • French first
  • Any
English first
Bangalore
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 25, 2012

The resort is bang on the beach road and is literally a stone's throw from the beach. Rooms are clean, adequately equipped and are value for money.
The staff headed by Mr.Ram was polite and gracious - qualities seen lesser and lesser these days. The food is good, complemented by a good beer and wine list.
The linen could have been a tad cleaner and the portions in the complementary shampoo/conditioner could be more generous.
On the whole , a clean, wholesome, decent place :)

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Klara_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune, India
Level Contributor
114 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed August 22, 2012

This is actually a Good property it has small individual cottages (all on a garden), but in this season as there were rains there was no Hot water in the shower on asking the reception the answer is Sir the Geyser in 103 and 104 are not working ..? (Well why the hell you allot a room ) we have other wise running Hot and Cold water , and a poor chap came running with a bucket of hot water.
Mr Ramakrishna Rao was attending everyone at breakfast . The staff is also good then what is missing ? The property is just across the beach good location developed garden but ....major problems irritate the guest who are on a Holiday.

  • Stayed August 2012, traveled with friends
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Oyster_king007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
2 reviews
Reviewed August 19, 2012

I stayed at Panoramic Sea Resort from Aug 11 to Aug 13, 2012. The Positives
1. Very near (less than 2 kms) to the railway station.
2. Beach bang opposite to the resort and clean beach area (you can spend hours sitting at the beach without worrying about reaching back to your hotel).
3. Nice food, though only had the breakfast there which was really good.
4. Courteous and helpful staff. Will like to specifically take the name of the Mr.Shreedhar (Front office incharge) who was really helpful and gave some jenuine advises pertaining to the few issues.
5. The location is quiet, relaxing and nice cafes around. Also, the main market is not very far.

Few Drawbacks
No Wi-fi facility (which was a big shock to me)
A little expensive massage services.

Room Tip: They have Sea facing cottages and Garden facing. I stayed at the garden facing which was really nice...
See more room tips
  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shobhit119
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
Reviewed August 15, 2012

What attracted me most was that the property is so close to the beach, calm, quiet,excellent food, be it Italian or Kerala cuisine, courteous staff....massage was little expensive. there is a swimming pool which requires sunbathing chairs. Near the pool is a hammock, I feel every room should have one outside.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank buva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai (Madras), India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 8, 2012

We visited the property in the month of June. Pros- rooms were well maintained and hygienic. Garden was b'ful. We enjoyed the swimming pool.The beach was few steps away from the resort. Ala carte was delicious with full of options available.Staff was very courteous. Value for money- we bargained though to get the best price.Generally the rooms can accommodate 4 persons (no extra bed needed) a big plus for your budget. Cons- The buffet lacked variety- not at all suggestible. Spa prices were very high. No sea view available from the rooms.

Room Tip: Generally the rooms can accommodate 4 persons (no extra bed needed) a big plus for your budget.
See more room tips
  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank abhinav234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, Delhi, India
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 2, 2012

Its one of the nice choices in Alleppey if you do not stay in backwaters. Hotel is nice right on the beach. Beach is neat and clean without any crowd. Rooms are nice and clean. They can do better to maintain their Swimming pool. its 5 minutes from Railway station and around 4 Kms from Backwaters. You can stay in this resort and go for a Shikara ride in the lake if you decide not to stay in a backwater resorts.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brajesh & Famil... T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Panoramic Sea Resort

Property: Panoramic Sea Resort
Address: Near Kadalpalam, Beach Road,, Alappuzha 688012, India
Location: India > Kerala > Alappuzha District > Alappuzha
Amenities:
Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #62 of 193 B&Bs / Inns in Alappuzha
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Panoramic Sea Resort 3.5*
Number of rooms: 24
Official Description (provided by the hotel):
Panoramic Sea Resort, Alleppey, a budget resort is located at the beach road in Alleppey. Panoramic Sea Resort offers 24 rooms that are divided into two categories- Sea View Room and Garden View Room. These spacious rooms are beautifully designed in lavish style with modern amenities. The rooms are open to balcony offering beautiful garden and sea view. ... more   less 
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Also Known As:
Panoramic Sea Resort Kerala/Alappuzha, India

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