The EPABX in the hotel did not work, which meant you cannot reach housekeeping, room service. this went on for almost 3 days.
The swimming pool had broken tiles and did not seem to have been cleaned for some time.
The table cloth on all the tables were stained. When asked, we were told that they are usually like this only.
the room is usually not cleaned unless you tell them about it.
Service was so poor that you had to literally run after the staff to do the clearance of the used plates from the room and they were least bothered about it. Even after complaining verbally and writing in their complaint book, there was no action.
Overall they seemed to be least bothered about their services and standards... so you shoudl think twice before visiting this place.
- Official Description (provided by the hotel):
- Panoramic Sea Resort, Alleppey, a budget resort is located at the beach road in Alleppey. Panoramic Sea Resort offers 24 rooms that are divided into two categories- Sea View Room and Garden View Room. These spacious rooms are beautifully designed in lavish style with modern amenities. The rooms are open to balcony offering beautiful garden and sea view. ... more less
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- Also Known As:
- Panoramic Sea Resort Kerala/Alappuzha, India