Stayed there for 1 night and that too really unpleasant stay. Food and houseboat were good, especially staff at houseboat. But main issue was with washroom attached to our room and because of bad smell coming from there, we were not able to stay in room. Complained to houseboat management but they just ignored and provided some room freshener but that didn't help. Person from management told, they didn't have any alternative room and can’t do anything more than this even he told that houseboat can't be changed now. Initially we thought, situation will improve after using room freshener so went to upper deck and enjoyed the back water trip. Once we were back in late evening when boat was parked in a village. We realized that it is bigger issue and by that time we couldn't leave the houseboat. After spending awesome time in Munnar for 3 days, this was really horrible experience. Tried complaining to MMT (make my trip) but no response from MMT as well houseboat management was not willing to take any proper action to rectify our problem. Wish houseboat management person or MMT resolved our problem so at least we would have carried good memory of Alleppey.
Had a great time..!! Clean facility. Hospitality of staff was great. Good Food and dining, Enjoued the Movie/Cricket screening in the late evening. Overall, my family loved it. I would go with India Vacationz anytime. Thanks for Ritu, Manoj, the owners for prompt response and guidance. Cheers..!!
Really nice experience with indiavacationz luxury houseboat .
Suitable for couples and family. Friendly staffs and lovely atmosphere.
This is regarding my stay in houseboat arranged by you (India Vacationz) with “local vendor-Pulickattil Houseboats” was the bad experience in total.
They had provided strawberry houseboat, which was 3 bedrooms big houseboat and never required by my end. I would like to explain the thumbs down experience.
• I had requested/paid for 1 bedroom private houseboat.
Feedback: you gave me 3 bedroom houseboat, which was messy and scary to stay for a couple alone. This is not the commitment you made at the time of booking, I would had opted for another premium houseboat in this cost.
• The food was worse, I would say.
Feedback: In APAI, I had very bad experience during the houseboat stay, no hospitality, no hygiene were taken care. I had my food in the hot dining area, which was worse than ever in my life. The cake you provided was third class and I never have cake like that with the tag “ Happy Marrid Life”(wrong spelling). The flower were dry/dead enough to make you sleep uncomfortable, so that refused to spread on the bed.
• Staff, was not professional enough to take care of the guest.
Feedback: I don’t think so that you or Pulickattil houseboats have ever trained or briefed the onboard staff, how to behave with the guest. They were greedy enough to demand for alcohol and tips to your customer. We started at 2:30 Pm then they parked at 5:30pm and They ended our trip at 8:15am (took just 35mnt to comeback from that parking point) in the morning, I was feeling cheated and sailor was repeating same thing that this houseboat is in loss because of one couple in three bedroom houseboat.
I am not a complained kind a person but would like to spend some time to write back to you Manoj. I paid huge amount (INR 12,200) to you being a travel professional, just to experience and avail the services. I figured out that, I should stay in the good 5* hotel/resort in Kumarakom and experience the houseboat or local gondola(Village tours) for 2 to 3 hours, would be value for money rather than this worse experience.
Greet experience. ...
We start our cruising on 1 pm .the staffs are friendly.friendly . they help us to learn more about kerala traditions. Got a chance to taste TODDY (kerala traditional natural alcohol) . The food is too delicious especially the kerala fish fry .evening they parked in a village side that's awesome place it's very cool and calm place .
Really enjoyed the trip with my family .
Thanks for wonderful experience on my first wedding anniversary.. suprise flowers Deco and cake was which we are not expected..delafinelty will recommend to others..
Its really look like an five star hotel. With delicious food . Staffs are freindly and attentive . Alappuzha is a best place for relaxation.