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“Awesome Ambience and excellent service”
Review of Punnamada Resort

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Punnamada Resort
Ranked #4 of 70 Hotels in Alappuzha
Certificate of Excellence
Reviewed June 17, 2012

We stayed here for 3 nights - 2 nights @ lake view villa and one night @ house boat. Have to appreciate the staffs for their excellent service & behaviour. Food was excellent.

The Best thing is the house boat. It was better than anything we have imagined. We loved every second of it. Our three crew members were friendly. The chef was an amazing cook. We sailed across the lake and the canoe part of our cruise was amazing. I would recommend to all and will surely visit again!!

Room Tip: All Lake view rooms are good.
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Stayed: June 2012, traveled as a couple
19  Thank Bala26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JomonJoseph, General Manager at Punnamada Resort, responded to this reviewResponded October 3, 2012

Dear Mr. Bala,

Namaste!!!

Thank you so much for your review and your kind, appreciative and motivating words.

we are glad to know our food, houseboat & services measuring up your level of expectation and you had a good time with us. These inspiring words from the esteemed and most valued guest like you will makes us more responsible to go extra miles enhance and refine our process to achieve highest level of customer satisfaction.

Thanking you once again and looking forward to serve you here.

Warm Regards,

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664 - 670 of 838 reviews

Reviewed June 12, 2012

We stayed at The Punnamada resort for two nights in March. The Keralan villa accommodation was very attractive, comfortable inside and with an outdoor bathroom open to the elements. The room was small but perfectly formed and the beds were extremely comfortable with crisp white linen. The grounds were very attractive and reached right down to the waters edge where the view was quite spectacular. From here you could just sit and watch in the peace and tranquility of your surroundings the boats and rice barges float past. There was always something going on! The staff be they in the restaurant, grounds, the chambermaids, security etc were very happy, friendly and smiley. The only thing that let the place down was the pool and poolside area. We couldn't understand this as all other areas were spotlessly clean and tended to daily. The pool was murky, the poolside was neglected, shabby and dirty. The sun-loungers were pretty disgusting. Towels were provided (they were fresh and clean) so we used these to cover the filth. Not really acceptable!!
Took some lovely walks in surrounding area...through narrow lanes and residential areas. Simple Keralan houses and such happy beautiful people. Little children came out to greet us as we walked by, we were overwhelmed by the friendliness of the local community. The resort feels quite remote but is well placed for Alleppey, just a short rickshaw ride away. From here you can organise backwater trips etc. we just called in at the tourist office there and were helped straight away. Take a trip to Alleppey beach to watch the sunset, just awesome.
Food was good with nice outdoor terrace with lake view. If the mossies (they didn't bother us) prove too much there's a good indoor restaurant too.

Room Tip: We stayed in a garden villa. The lake view villas looked much better with own small private gardens...
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  • Stayed: March 2012, traveled as a couple
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2  Thank SUSEYG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sajanjoseph, Director of Sales at Punnamada Resort, responded to this reviewResponded June 14, 2012

Dear Patron,

Good day !

Many thanks for your review and we are delighted to learn that you enjoyed your stay at Punnamada.We have gone through your review and have taken note of positive and adverse comments. We assure you that this will be corrected in a day or two.

We look forward to your next visit.

Warm regards

Sajan Joseph
sales@punnmada.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 7, 2012

Excellent food, awesome ambience, great service, outstanding facilities and above all very nice people. They have a human touch to the place and service. This is not just any other luxury place with plastic smile and care. I will recommend this place very highly...a must visit in alleppey.

Stayed: May 2012, traveled with family
1  Thank Ritesh P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sajanjoseph, Director of Sales at Punnamada Resort, responded to this reviewResponded June 14, 2012

Dear Patron,

Good day !

Many thanks for your review and the positive comments.
We look forward to your next visit.

Warm regards

Sajan Joseph
sales@punnamada.com

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Reviewed June 2, 2012

One of the best resort I have stayed so far... Excellent food and service. All staff were friendly. I ll recommend to my friend's for sure.
There is something to do for everyone. My wife and daughter were very happy and satisfied. The chef and his team were extremely helpful to accommodate our needs.
Location of the resort is superb.

Room Tip: Choose the villas....I won't regret.
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  • Stayed: July 2011, traveled with family
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2  Thank Mathew1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sajanjoseph, Director of Sales at Punnamada Resort, responded to this reviewResponded June 14, 2012

Dear Patron,

Good day !

Many thanks for your review. We are delighted to learn that you enjoyed our hospitality.

We look forward to your next visit.

Warm regards

Sajan Joseph
sales@punnamada.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 28, 2012

Punnamada resort 
We visited the punnamada resort in end of may ,the weather in Alleppey at the time is hot and muggy. My group had 2couples with 3 children and one senior citizen. 
The resort is located right at the lake and commands excellent views .we took the garden villa rooms which didn't have a view but were large and charming built in typical keralite architecture .lots of wood and attention to detail ,it had an open plan bathroom which was very interesting and first time experience. They have a lot of indoor activities - billiard ,pool table ,  chess ,table tennis ,carom ,and others
Outdoor activities were badminton ,volleyball ,trampoline for kids ,cycling ,fishing ,paddle boat .they have a canoe for which a staff will take u out on the lake which was very nice . 
The kids were thoroughly enjoying themselves and there was a lot to keep them occupied.
The swimming pool is in poor condition ,the mosaic tiles are getting loose and they hurt one of our group members,others have also reviewed against this ,but it seems the hotel is negligent here.
Breakfast was very good .we had a meal here but it can be expensive ,and u don't have any other options close by .And getting out for meals at night is a hassle .
The staff is attentive and took good care of us.
Overall the layout is very nice and it has a heritage feel . The staff is attentive and took good care of us.the meals are decent.the kids had a very good time and u can safely let them run around.
Its the kind of place where pleasent memories are made. 
I Would definitely go back.

Room Tip: No eateries around , try to get an map plan ...
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  • Stayed: May 2012, traveled with family
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2  Thank Wayfarer1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sajanjoseph, Director of Sales at Punnamada Resort, responded to this reviewResponded June 14, 2012

Dear Patron,

Good day !

Many thanks for your elaborate review. We are glad to learn that you enjoyed our hospitality.We have taken note of the points mentioned in your review.

We look forward to your next visit.

Warm regards

Sajan Joseph
sales@punnamada.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 28, 2012

We stayed for 3 nights. Resort is excellent place to relax. We were a couple with two little children, food was excellent, staff hospitality was very good. You should try the boat house from the resort it was a very nice experience. May be will have more fun with a group. And cost wise A bit of a pinch in the pocket, could have been little lesser. I got a deal for 27K for 3 nights with a 5 hr house boat cruise..About the spa not very convincing it was tooo...expensive. Over all enjoyed the stay can rate as 4 star experience.

  • Stayed: May 2012, traveled with family
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2  Thank Kavitha S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sajanjoseph, Director of Sales at Punnamada Resort, responded to this reviewResponded June 14, 2012

Dear Patron,

Good day !

Many thanks for your review. We are delighted to learn that you enjoyed our hospitality.We have seen your comment on the Spa. We are adding a new Spa block in a few months time.

We look forward to your next visit.

Warm regards

Sajan Joseph
sales@punnamada.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 22, 2012

One of the best resort in India. Excellent hospitality and right place to wind up...

  • Stayed: April 2012, traveled with family
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Thank Bharath N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sajanjoseph, Director of Sales at Punnamada Resort, responded to this reviewResponded June 14, 2012

Dear Patron,

Good day !

Many thanks for your review. We are delighted to learn that you enjoyed our hospitality.

We look forward to your next visit.

Warm regards

Sajan Joseph
sales@punnamada.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Punnamada Resort

Address: Alleppey 6 | Punnamada Resort Private Limited, Alappuzha 688006, India
Location: India > Kerala > Alappuzha District > Alappuzha
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Alappuzha
#1 Family Hotel in Alappuzha
#1 Top resorts Hotel in Alappuzha
#2 Romantic Hotel in Alappuzha
Price Range: $132 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Punnamada Resort 4*
Number of rooms: 30
Official Description (provided by the hotel):
Punnamada Resorts is nestled on the serene banks of Vembanad Lake and gives a world of heritage and luxury. The divine ambiance and the hospitality lead to a total relaxation of mind, body and soul and it highlighted the rich heritage and the essence of Kerala in its true form with a focus on the eco system and being an environment friendly resort by taking initiative in various fronts. The green leaf certified Ayurveda centre at Punnamada puts a new life into yourself and to regain vigor and vitality and lead a stress-free life. The essence of Kerala and its magical backwaters can be experienced aboard Punnamada’s exclusive 'Kettuvallam' (houseboats) by the resort, the houseboats of Punnamada equipped with the best of luxuries. ... more   less 
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Also Known As:
Punnamada Hotel Alappuzha
Punnamada Backwaters Hotel
Punnamada Resort Kerala/Alappuzha, India

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