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Yizui Crown Hotel
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Reviews (53)
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Reviewed September 1, 2012

We've for two weeks (mom and me) in the Yizui Crown Hotel, located close to the centre of Kunshan. The decoration was good, the entrance very beautiful and it seemed to be modern. There is lot of personal for helping you with the baggage and whatever you want. The rooms were not completely cleaned, the walls were a bit dirty. The bathroom was good, but the room in general was not a 5 star hotel room, at most it was like a 4 star hotel, but i would say that it was like a 3 star hotel in Europe. At mornings the cleaning ladies made a lot of noise and some worker over our flat also, it was annoying. Chinese people it used to speak very loud and they demonstrated it in our stay. The corridor was always smelling tobacco because in some flats it was permitted to smoke. One of the days we were there when I woke up and I got into the shower there wasn't hot water, so we complained for it at the reception and when we returned for having lunch it was repaired.

In conclusion, if you are looking for an International Hotel (this was Chinese) and for relaxing, don't choose this hotel.

  • Stayed: August 2012, traveled with family
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Thank akerra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2012

I would easily have given the Yizui a 4 rating if they didn't try to pass themselves off as a 5 star. They have a nice lobby, just like every other hotel in China. The room finishing is a cut above most Chinese hotels and the carpet, while worn a good bit, was actually clean. The wall paper in the room was torn ... a clear sign of weak and/or cheap management. The television in my room had a speaker that rattled. This did not bother me since they only have one English channel (CCTV-News). A big surprise was the lack of wireless in the room. A disappointment (but not really a surprise) was that the exercise room doesn't open until 7:00am.

All in all, the Yizui Crown is a nice and clean hotel and not a bad value at $100 / 610 rmb per night. That said, it is far from a 5 Star and my next time in Kunshan I'll be staying at the Courtyard down the street.

  • Stayed: May 2012, traveled on business
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Thank lafbizguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 17, 2011

I’ve stayed at the Yizui Crown Hotel before and thought I would try it again.

The hotel is very nice, however it is starting to look a little shabby. The carpet in the rooms have stains and definitely show wear. One day the housekeepers did not even vacuum.

My biggest “problem” with this hotel was the lack of air-conditioning. I arrived during a very warm spell in mid April. Temperature was in the upper 70s, and it was muggy. My room was uncomfortably warm. I turned on the air conditioning before going to bed but the temperature kept rising. By mid-night it was 26 degrees C or about 78 degrees F. I turned off the air and opened the window. However the street out front is being torn up so even during the night it was very noisy and dusty.

The next morning I complained to the front desk. They switched me to another room (on the back), but the manager suggested that I do not turn on the air-conditioning – just “open the window”. It was another very warm day and returning to a hot room after spending the day out in the humidity and heat is not fun.

A colleague who speaks Chinese talked to the front desk for me. While there is air-conditioning in the hotel restaurant, they do not turn on the air-conditioning for the rooms until after May 1. So rather than being concerned about the comfort of their guests, they would prefer to ignore the actual weather and to save money by not operating the air-conditioning until an arbitrary date. This seems odd for a top-tier hotel.

They knew I was upset (and warm), so they actually turned on the air to my room. But it was short-lived. As soon as it was dark out they turned it off again.

I won’t be staying at the Yizui Crown Hotel in the future!

  • Stayed: April 2011, traveled on business
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Thank Roams-A-Lot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 31, 2010

This was my first visit to the Yizui Crown Hotel. I have stayed in other Kunshan hotels and have been unimpressed. The Yizui Crown was top-notch!

The hotel is a "typical" 5-Star hotel - on the order of a Hyatt or Westin here. Everything was first rate.

The breakfast in the "Western" restaurant was just adequate at best. Service was slow.

The location is also a plus as there are many restaurants within easy walking distance as well as shopping.

Overall, a very nice experience!

  • Stayed: October 2010, traveled on business
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Thank Roams-A-Lot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor China Member
Reviewed October 24, 2017
Google Translation

  • Stayed: October 2017, traveled on business
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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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